L2 - Providing Patient-Specific Drug Info

Question 1

First question to always ask

Answer 1

Is this in relation to a specific patient

Question 2

It is the pharmacist’s responsibility to

Answer 2

Provide comprehensive patient-specific responses

Question 3

Barriers to providing effective responses

Answer 3

False perception that questions are not related to a specific patient
Perception that casual interactions do not need in-depth analysis
Missing background info and question context

Question 4

Identifying the genuine need

Answer 4

Elicit info that defines the problem and context of the question

Ask questions in a logical sequence

Remember it is the pharmacists’ responsibility to obtain the necessary information

Question 5

Questions to ask

Answer 5

Does this question pertain to a specific patient?
What is the history or pertinent patient background?
What unique circumstances generated the question?
What information is really needed?
Why is this question being asked?

Question 6

Information needed for request type

Answer 6

Drug dosing/drug therapy
Drug interaction
Adverse event
Pregnancy/lactation

IMPORTANT