L02 C&B and Strategic HR Management Flashcards

1
Q

What are the strategic choices of HR and C&B in context of a firm’s strategy?

A
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2
Q

What is the HR(1) and C&B(4) response to innovation strategy?

A
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3
Q

What is the HR(2) and C&B(2) response to a customer-focused strategy?

A
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4
Q

What is the HR(1) and C&B(4) response to a cost-cutting strategy?

A
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5
Q

What is the AMO theory?

A

HR creates value by motivating people to work harder towards the strategic goals of the organization if 3 conditions hold:
1) People have the ability,
2) the motivation and
3) the opportunity
to influence organizational performance.

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6
Q

How can C&B create value to the organization according to AMO theory?

A

A (Ability): Attracting people with the required skills and capabilities
M (Motivation): Motivate people to work towards the organization’s strategic goals

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7
Q

When does C&B strategy add to competitive advantage? (3 criteria)

A

The C&B strategy …

1) is aligned with HR and overall business strategy and external environment,
2) is different from competitors’ and difficult to imitate and
3) adds value to the firm (ROI).

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8
Q

What is the perspective of strategic fit (assumption and implication)?

A
  • *Assumption**: Unique combination (fit) of business, HR, and C&B strategy that delivers the best performance given the external environment
  • *Implication**: C&B comparisons with other firms are not useful
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9
Q

What is the perspective of best practices (assumption and implication)?

A
  • *Assumption**: Set of best practices that deliver superior performance independent of the environment
  • *Implication**: Find best practices and simply adopt them as they can be applied universally with success.
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10
Q

What are 4 best practices that improve performance universally?

A

1) Performance pay (but individual performance pay is less effective where teamwork is important)
2) Tough selection
3) Employee retention (but more important for higher-skill positions; some turnover may be even good
4) Training

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