KPIs Flashcards
1
Q
Design Coordination
A
tbd
2
Q
Service Catalog Management
A
tbd
3
Q
Service Level Management
A
tbd
4
Q
Capacity Management
A
tbd
5
Q
Availability Management
A
tbd
6
Q
IT Service Continuity Management
A
tbd
7
Q
It Security Mangement
A
tbd
8
Q
Supplier Management
A
tbd