KPI's Flashcards
1
Q
Net profit figures
A
2
Q
Number of customer complaints
A
3
Q
Rate of productivity growth
A
4
Q
Number of sales
A
5
Q
Level of wastage
A
6
Q
Number of workplace accidents
A
7
Q
Number of website hits
A
8
Q
Rate of staff absenteeism
A
9
Q
Level of staff turnover
A
10
Q
Percentage of market share
A
