KNOWLEDGE TEST 2: Influence on Business 3.2

Question 1

what are the different approaches firms take in using technology

Answer 1

what😐😐😐😐😐😐😐😐j

Question 2

what is e-commerce

Answer 2

goods and services are sold via the internet

Question 3

what is m-commerce

Answer 3

the buying and selling of products through wireless, handheld devices such as smartphones

Question 4

how does e-commerce give access to wider markets?

Answer 4

-selling products globally, reaching wider markets
benefits - lower costs and business growth

Question 5

how is digital communication carried out and how has it changed the way businesses communicate avec stakeholders

Answer 5

websites - communicate to customers (blogs, faqs)
email - quick communicating method w stakeholders
apps - provide info
live chats - instant messaging service for customer advice
video calls - employees in different locations can communicate
social media - advertise and promote products

Question 6

what is the meaning of the terms ‘ethics’ and the ‘environement’

Question 7

WHEN MIGHT THERE BE A TRADE OFF BETWEEN ETHICS AND PROFIT

Question 8

how does ethical behaviour require a business to act a certain way

Question 9

list 3 relevant examples of how a business can behave ethically