Key Concepts Flashcards

1
Q

Selecting Insurance Companies

A
CUPFM
Claims
Underwriting Practices & Procedures
Policy Holder Services
Financial Stability
Marketing Philosophy
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2
Q

Elements of a Broker Contract

A
ABCDEO
Authority
Billing Procedures
Commissions
Termination
Expenses
Ownership of Expirations
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3
Q

Financial Management Cycle Steps

A
CCUTECAB
Budget
Understanding Current Financial Position
Analysis of Income & Expenses
Classification of Financial Information
Establishing Financial Standards (Benchmarks)
Comparing Results to Standards and Budgets
Taking Corrective Action
Controlling
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4
Q

Types of Brokerage Compensation

A

CPR
Commissions
Profit Sharing
Rewards (Contingency)

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5
Q

Measure Goals

A
STORM
Specific
Timely
Objective (Quantifiable)
Realistic
Measureable
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6
Q

Recruitment & Selection Process

A

TEE
The Interview
Employment Contracts
Employee Manuals

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7
Q

Performance Management

A
MFPTE
Motivational Theories
Financial Incentive Plans
Performance Appraisals
Training & Development
Employee Succession
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8
Q

Components of Management

A
MSLOP
Monitoring
Staffing
Leading
Organizing
Planning
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