Keeping Business Records and Best Practice and Record Keeping Flashcards
Are source documents, both physical and electronic, that specify transaction dates and amounts, legal agreements, and private customer and business details.
Records
Can help protect the business, measure the performance and maximize profits
Good record keeping
Develop a system to log, store and dispose of records can benefit the business a systematic recorded allowing you to:
1) Plan and work more efficiently
2) Meet legal and tax requirements
3) measure profit and performance
4) generate meaningful reports
5) protect your rights
6) manage potential risks
Best practice and Record keeping
1) Employees accreditation certificates and licenses
2) Employees resumes and job applications
3) Performance reviews
4) Position statements and job advertisements
5) Customer records
6) Customer complaints
7)Details of any dispute with other businesses
8) Quotes given and won
9) details of advertising campaigns and success
10) insurance policies
these are copies of permits, registrations, and licenses of employees who need to do their jobs
Employees accreditation certificates and licenses
Include assessments of staff performance and agreements between you and your employees
Performance reviews
Personal details, products purchased, and product inquiries that are useful for finding new customers
Customer records
Details of complaints about products, service, staff or anything else, and steps taken to resolve
Customer complaints
including how you went about resolving disputes
details of any disputes with other businesses
Specifics of jobs and time spent on them to help with future quoting
Quotes given and won
To make it easier to repeat advertisements and plan future advertising campaigns
Details of advertising campaigns and success
a regular review and update of your business insurance, especially when your business grows or changes
Insurance policies
