Job Design and Work Measurement Flashcards

1
Q

Labor planning

A

A means of determining staffing policies dealing with employment stability, work schedules, and work rules

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2
Q

Job design

A

An approach that specifies the tasks that constitute a job for an individual or a group

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3
Q

Labor specialization

A

The division of labor into unique tasks

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4
Q

Job enlargement

A

The grouping of a variety of tasks about the same skill level; horizontal enlargement.

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5
Q

Job rotation

A

A system in which an employee is moved from one specialized job to another

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6
Q

Job enrichment

A

A method of giving an employee more responsibility that includes some of the planning and control necessary for job accomplishment; vertical expansion

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7
Q

Employee empowerment

A

Enlarging employee jobs so that the added responsibility and authority is moved to the lowest level possible

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8
Q

Self-directed team

A

A group of empowered individuals working together to reach a common goal

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9
Q

Ergonomics

A

The study of the human interface with the environment and machines

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10
Q

Methods analysis

A

A system that involves developing work procedures that are safe and produce quality products efficiently

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11
Q

Flow diagram

A

A drawing used to analyze movement of people or material

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12
Q

Process chart

A

Graphic representations that depict a sequence of steps for a process

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13
Q

Activity chart

A

A way of improving utilization of an operator and a machine or some combination of operators and machines

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14
Q

Operations chart

A

A chart depicting right- and left- hand motions

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15
Q

Visual workplace

A

Uses a variety of visual communication techniques to rapidly communicate information to stakeholders

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16
Q

Labor standards

A

The amount of time required to perform a job or part of a job

17
Q

Time study

A

Timing a sample of a worker’s performance and using it as a basis for setting a standard time.

18
Q

Average observed time

A

The arithmetic mean of the times for each element measured, adjusted for unusual influence for each element

19
Q

Normal time

A

The average observed time, adjusted for pace

20
Q

Standard time

A

An adjustment to the total normal time; the adjustment provides allowances for personal needs, unavoidable work delays, and fatigue

21
Q

Predetermined time standards

A

A division of manual work into small basic elements that have established and widely accepted times

22
Q

Therbligs

A

Basic physical elements of motion

23
Q

Time measurement units (TMUs)

A

Units for very basic micromotions in which 1 TMU = .0006 min

24
Q

Work sampling

A

An estimate, via sampling, of the percent of the time that a worker spends on various tasks