Process Design Flashcards
Process focus
A production facility organized around processes to facilitate low-volume, high-variety production
Repetitive process
A product-oriented production process that uses modules
Modules
Parts or components of a product previously prepared, often in a continuous process
Product focus
A facility organized around products; a product-oriented, high-volume, low-variety process
Mass customization
Rapid, low-cost production that caters to constantly changing unique customer desires
Build-to-order (BTO)
Produce to customer order rather than to a forecast
Postponement
The delay of any modifications or customization to a product as long as possible in the production process
Crossover chart
A chart of costs at the possible volumes for more than one process
Flowchart
A drawing used to analyze movement of people or material
Time-function mapping (or process mapping)
A flowchart with time added on the horizontal axis
Value-stream mapping (VSM)
A process that helps managers understand how to add value in the flow of material and information through the entire production process
Process charts
Charts that use symbols to analyze the movement of people or material
Service blueprinting
A process analysis technique that lends itself to a focus on the customer and the provider’s interaction with the customer
Flexibility
The ability to respond with little penalty in time, cost, or customer value
Computer numerical control (CNC)
Machinery with its own computer and memory
