Job Analysis

Question 1

A job analysis is a …

Answer 1

systematic method for collecting the information needed to describe job requirements.

Question 2

The results of a job analysis serve as a basis for developing …

Answer 2

criterion measures.

Question 3

The results of a job analysis also serve to provide information that facilitates _______________________________ and ______________________________, assists with decisions about ________________________, and helps identify the causes of ________________ and other ________________________________.

Answer 3

work force planning; training program design; job redesign; accidents; safety-related problems

Question 4

Regarding the methods of job analysis, information about a job can be obtained in a number of ways including (1) …

Answer 4

observing employees perform the job.

Question 5

Regarding the methods of job analysis, information about a job can be obtained in a number of ways including (2) …

Answer 5

interviewing employees, supervisors, and others familiar with the job.

Question 6

Regarding the methods of job analysis, information about a job can be obtained in a number of ways including (3) …

Answer 6

reviewing company records.

Question 7

Regarding the methods of job analysis, information about a job can be obtained in a number of ways including (4) …

Answer 7

having employees keep a job diary.

Question 8

Several ________________ and ____________________ approaches to job analysis are available.

Answer 8

job-oriented; worker oriented

Question 9

Job-oriented methods provide information about …

Answer 9

the characteristics of the tasks that are performed on the job.

Question 10

Worker-oriented methods provide information about …

Answer 10

the knowledge, skills, abilities, and other characteristics (“KSAOs”) that a worker needs to perform the job successfully.

Question 11

What is an example of a worker-oriented method of job analysis?

Answer 11

the Position Analysis Questionnaire (PAQ)

Question 12

The PAQ is completed by the ______________, the ___________________, or a _________________.

Answer 12

job holder, supervisor, job analyst

Question 13

The PAQ provides ________________ information on _____ dimensions of ____________________________.

Answer 13

quantitative; six; worker activity

Question 14

What are some examples of worker activity?

Answer 14

e.g., information input, work output, interpersonal activities

Question 15

In contrast to job-oriented methods, the PaW and other worker-oriented methods produce data that are more helpful for …

Answer 15

designing training programs and deriving criterion measures that provide useful employee feedback.

Question 16

Job analysis is sometimes erroneously confused with …

Answer 16

job evaluation.

Question 17

Job _____________ normally precedes job _______________.

Answer 17

analysis; evaluation

Question 18

Although job analysis normally precedes job evaluation, the ___________ of the two procedures _________.

Answer 18

goals; differ

Question 19

A job analysis is conducted to clarify …

Answer 19

the requirements of the job.

Question 20

A job evaluation is performed to determine …

Answer 20

the worth of jobs in order to set salaries and wages.

Question 21

Techniques of job evaluation range from the _________________ to the _________________, but all emphasize identifying ___________________ factors such as ___________________________ required, degree of ____________________________, and the ____________________________.

Answer 21

judgemental; statistical; compensable; skills and education; autonomy and responsibility; consequence of errors.

Question 22

Job evaluation techniques are often used to establish …

Answer 22

comparable worth.

Question 23

Comparable worth is established to ensure that people who are performing

Answer 23

comparable work receive comparable pay.

Question 24

Establishing comparable worth involves using the …

Answer 24

same job evaluation technique (usually a point system) for all jobs within an organization.

Question 25

By using the same job evaluation technique for all jobs within an organization, wages are established on the bases of each job’s ____________________ rather than on the ________________ or on _________________________________________________.

Answer 25

inherent value; job title; who usually performs the job

Question 26

After establishing comparable worth, jobs that receive ____________________________ are then assigned ___________________________.

Answer 26

equal evaluation points; equal salaries

Question 27

Comparable worth has been applied primarily to _________________________ in wages that are due to _______________________, but some critics have pointed out that the methods of job evaluation are sometimes ____________ and, as a result, may actually ___________________ gender discrimination.

Answer 27

gender differences; discrimination; biased; perpetuate