Jeapordy

Question 1

How much weight is a 21” wire basket designed to hold.

Answer 1

46lbs

Question 2

How much weight is each sketion leg designed to hold?

Answer 2

275lbs

Question 3

T or F all Sketion base cabinets should be installed using 4 legs.

Answer 3

false corner base cabinets need 6

Question 4

The cabinet frames are made of what material?

Answer 4

Particleboard

Question 5

Which sort of light bulbs should you not touch with your fingers when installing?

Answer 5

Halogen

Question 6

Feature or benefit can be treated with a wax, lacquer or stain.

Answer 6

Feature

Question 7

What is the amperage of of appliance with a power rate of 2300 watts, using the main voltage of 240 volts?

Answer 7

10 amps.

Watts
__________ = Amp

Voltage

Question 8

What is the name of the “Heart” of a single lever control facet that mixes and controls the water’s fall?

Answer 8

Cartridge or mixer cartridge

Question 9

What are the 2 types of stainless steel bowls, and which is thinker?

Answer 9

Pressed & Welded (welded is thinker)

Question 10

T or F Cooktops can be fitted above a drawer unit?

Answer 10

True

Question 11

What is the minimum amount of elbow space a person needs to be comport able while sitting?

Answer 11

24”

Question 12

For a left handed persons, What is the most natural layout for the washing-up, dish draining and dishwasher area?

Answer 12

All on the right

Question 13

What are the 3 basic questioning methods used to gather info?

Answer 13

Open, Closed and Leading

Question 14

What is the most common reasons why a visitor might raise an objection to making a purchase?

Answer 14

Lack of information or needs more info

Question 15

Name the 4 stages of the buying that Ikea visitors can experience.

Answer 15

1. Gathering info
2. Little planning support
3. Detailed planning support
4. Ready to purchase

Question 16

Name the 5 methods for handling objections.

Answer 16

1. Return
2. Leave-to-later
3. Assume
4. Acknowledgement
5. Agreement

Question 17

Name the 4 different closing methods

Answer 17

1. Direct
2. Alternative
3. Consequence
4. Reference

CARD

Question 18

All IKEA products have Formaldehyde emissions of what?

Answer 18

E1 which is 0.1 parts per million in an enclosed test environment.

Question 19

T or F A top mounted fridge tends to have a larger capacity then a side by side fridge

Answer 19

False

Question 20

What is the capacity of a 30” static oven?

Answer 20

4.3 cu.ft.

Question 21

How many CFMs are needed for every 100 BTUs over a gas cooking surface?

Answer 21

1 CFM or 1%

Question 22

For a normal cycle, most dishwasher use about how many gallons of wanted?

Answer 22

7 gallons

Question 23

Electric ranges require what voltage of line in order to run?

Answer 23

240 volts

Question 24

Name the 3 areas of the work triangle?

Answer 24

1. Fridge
2. Sink
3. Hob (cooking surface)

Question 25

What is the minimum distance required between a kitchen island and the kitchen cabinets?

Answer 25

48” (120 cm)

Question 26

What size should the main workspace be?

Answer 26

Between 30”-60” (80 cm - 140 cm)

Question 27

What are the 2 different bar heights?

Answer 27

36” and 42”