Jason Dion - CompTIA A+ 1101 Exam Prep #06

Question 1

(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name on top of the appropriate cable’s connector.)

Using the image above, which of the following correctly identifies the fiber optic connector shown as Connector A?

A.
B.
C.
D.

Question 2

Which of the following statements about the 5.0 GHz wireless frequency used by Wi-Fi is correct?

A.
B.
C.
D.

Question 3

What printer concept is a page description language that produces faster outputs at the expense of quality?

A.
B.
C.
D.

Question 4

Dion Training’s Chief Financial Officer (CFO) needs your help. His laptop has stopped working, and it will not power on. During your troubleshooting efforts, you have determined the motherboard has failed and needs to be replaced. Unfortunately, it will be a few days before a new motherboard arrives from your supplier. In the meantime, the CFO needs to get some spreadsheets containing the proposed budgets for a new project from the laptop to his desktop in his office. Which of the following actions should you perform to give the CFO access to the files he needs?

A.
B.
C.
D.

Question 5

Which type of wireless network utilizes the 2.4 GHz or 5 GHz frequency bands and reaches speeds of 108 Mbps to 600 Mbps?

A.
B.
C.
D.

Question 6

The large multi-function printer in your office is shared between 12 people. Unfortunately, it has stopped working, and the technicians have determined it must be replaced. A new printer has been ordered, but it will be 2 weeks until it arrives. The only other printer available in your office is the manager’s printer, but it is connected via USB to their workstation. One of the technicians would like to share the manager’s printer with the other 12 employees for the next 2 weeks as a temporary workaround. Unfortunately, there are no spare wired network jacks available in the office to connect the printer to the network directly, but there is a wireless access point nearby. Which of the following is the BEST way for the technician to allow the 12 employees to access the manager’s printer?

A.
B.
C.
D.

Question 7

A user is complaining that they are hearing a grinding noise coming from their workstation. You begin to troubleshoot the issue and determine that it is not an issue with the hard drive but is instead caused by the power supply’s fan. Which of the following actions would BEST solve this issue?

A.
B.
C.
D.

Question 8

Which of the following is the third step of the CompTIA troubleshooting methodology?

A.
B.
C.
D.

Question 9

A salesman has been traveling to different businesses all day to give a sales presentation. Each time, he starts up his laptop and logs into Windows to show his PowerPoint presentation to the customer. During his second appointment, his laptop lost power and shut itself off abruptly. He arrives at his third appointment and plugs in his laptop to recharge it. When he powers on his laptop, he sees a very low-resolution version of his normal desktop. He attempts to change the resolution from 800 x 600 to 1920 x 1080 (his normal resolution) but cannot find it in the Display Settings options inside of Windows. Which of the following could be the cause of this error?

A.
B.
C.
D.

Question 10

A client has a new 2-in-1 laptop/tablet. Whenever they use the touchscreen, the cursor appears to jump to the wrong location and select the wrong icons. If the client connects a USB mouse, there are no issues with using the device. Which of the following should you attempt to perform FIRST to fix this issue?

A.
B.
C.
D.

Question 11

Which type of technology imitates hardware without relying on the CPU being able to run the software code directly?

A.
B.
C.
D.

Question 12

Which of the following is categorized as a public IP address?

A.
B.
C.
D.

Question 13

A workstation in Dion Training’s conference room is experiencing an issue when trying to boot up. When the workstation is powered on, the workstation displays an error stating that a bootable device cannot be found. The technician enters the UEFI environment and sees that the hard disk drive is no longer being recognized by the system. The technician shut down the workstation, opened the case, and verified that the memory modules and cables are properly connected to the internal hard disk drive. Which of the following is the MOST likely reason for the workstation’s failure to recognize the internal hard disk drive?

A.
B.
C.
D.

Question 14

Which of the following devices combine an accurate geolocation system that communicates with a constellation of 24 satellites continuously during its operation?

A.
B.
C.
D.

Question 15

(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name onto the proper location on the motherboard.)

A. Audio connector
B. PATA connector
C. Front (panel) connector
D. USB connector
E. CPU Slot
F. Memory Slot
G. PCIe x1
H. PCIe x4
I. Port Cluster
J. Mini PCIe
K. Mainboard Power
L. CPU Power
M. PCI
N. CMOS Battery
O. SATA connection
P. PCIe x16
Q. Fan Power
R. PCIe x8
S. Reset Jumper
T. AGP

Using the image of the motherboard above, which of the following correctly indicates the circled area?

Question 16

What type of connector is used to connect to a serial port or external modem?

A.
B.
C.
D.

Question 17

You have been asked to develop a solution for one of your customers. The customer is a software development company, and they need to be able to test a wide variety of operating systems to test the software applications their company is developing internally. The company doesn’t want to buy a bunch of computers to install all of these operating systems for testing. Which of the following solutions would BEST meet the company’s requirements?

A.
B.
C.
D.

Question 18

Which cloud computing concept is BEST described as focusing on replacing the hardware and software required when creating and testing new applications and programs from a customer’s environment with cloud-based resources?

A.
B.
C.
D.

Question 19

Jason is configuring a virtual machine to run a Minecraft server for his son. The network utilizes a DHCP server for all connected devices. Jason decided to configure the virtual machine with the static IP of 192.168.1.10 to make it easier to identify on the network. Ever since this static IP was issued, both the virtual machine and a printer on the network have had intermittent connectivity issues. What is MOST likely the cause of these issues?

A.
B.
C.
D.

Question 20

Dion Training’s RAID 5 array consists of three 10,000 RPM 3.5” hard disk drives. The RAID is reporting that its health has become degraded. A technician replaces a faulty hard drive in the RAID with a new hard drive that is the same size and model as the previously failed drive. Users are now reporting that access to the share drive hosted by this RAID is slower than normal. Which of the following is MOST likely causing the slower performance on the RAID?

A.
B.
C.
D.

Question 21

A network technician responds to a customer reporting that a workstation continually loses the connection to the network. The user explains that it occurs randomly, and it happens several times throughout the day. Which step of the troubleshooting method should the technician perform NEXT?

A.
B.
C.
D.

Question 22

As a PC Technician, you are on the road most of the day and use a laptop. When you get back to your office at the end of the day, you would like to be able to quickly connect a larger external monitor, keyboard, and mouse to your laptop through a single USB port to perform additional work on the larger screen. Which type of device should you choose to provide all the functionality above?

A.
B.
C.
D.

Question 23

A user is complaining that the touchscreen on their smartphone is not responding to their touch. What is the FIRST step you recommend to solve this issue?

A.
B.
C.
D.

Question 24

Which of the following ports should a client use to automatically request an IP address from the server?

A.
B.
C.
D.

Question 25

Which network technology is used to prioritize certain types of network traffic over others?

A.
B.
C.
D.

Question 26

A user is complaining that there are several black dots located on the screen. Whenever they open a new web browser or blank word processing document, they can clearly see these black dots on the laptop’s display. Which of the following is MOST likely causing the black dots on the display?

A.
B.
C.
D.

Question 27

A car dealer recently set up an impact printer in their automotive repair shop. Unfortunately, the printer’s output is now starting to crease the paper as it is printed which can lead to a paper jam during feeding. Which of the following might be causing these issues? (Choose TWO)

A.
B.
C.
D.

Question 28

Which of the following technologies is commonly used to inventory the organization’s equipment by attaching a tag to the device containing a chip programmed with the assets data, allowing one-way communication to occur from the tag to the reader?

A.
B.
C.
D.

Question 29

What is the name of a computer system that is designed to perform a specific and dedicated function?

A.
B.
C.
D.

Question 30

Christian is planning on taking a business trip to Mexico in his SUV. He gets into the car, enters the address, and the device plots a route south from Oregon to Mexico. As he begins driving, he notices the GPS states that he is driving south, but his car’s compass in his rearview mirror states he is driving north. Which of the following should be done to fix this issue?

A.
B.
C.
D.

Question 31

Samantha recently purchased a touchscreen laptop to use for her child to do their schoolwork. Her child just came home from school and said that they accidentally dropped their laptop earlier today. Samantha has asked you to troubleshoot the issue. You open up the laptop and turn on the screen. You look over the laptop, and the screen appears to have some spider web cracks in the panel, but you can still fully see the images on the display. You attempt to operate the laptop using the touchscreen and it appears to be fully responsive to your touch. Which of the following components MOST likely needs to be replaced?

A.
B.
C.
D.

Question 32

Which of the following modes of operation will allow a motherboard to create two independent 64-bit pathways to achieve 128-bits of data transfer per transaction from the memory to the CPU?

A.
B.
C.
D.

Question 33

Dion Training’s video editing laptop has a defective keyboard. You have been asked to replace the keyboard. What type of cable should be connected to the internal laptop keyboard during your replacement?

A.
B.
C.
D.

Question 34

Which of the following Wi-Fi channels in the 2.4 GHz frequency band are only supported in Japan due to government regulations?

A.
B.
C.
D.

Question 35

Which of the following hard drive form factors would support a 15,000 RPM hard drive for us in a desktop computer with a SATA connector?

A.
B.
C.
D.

Question 36

You are troubleshooting a workstation with four identical memory sticks installed, one in each of the slots labeled 1, 2, 3, and 4. The motherboard has a marking near the memory slots that says, “quad-channel support.” Based on what you observe, how many channels are being used by the motherboard’s memory?

A.
B.
C.
D.

Question 37

You are working at the service desk on your first day as a computer repair technician. You answer the phone and begin to ask the customer about the issue they are experiencing. Which of the following steps of the best practice troubleshooting methodology are you performing?

A.
B.
C.
D.

Question 38

Several users from the Sales & Marketing department have called the service desk complaining that they cannot access the internet from their workstations. You arrive at the salesperson’s workstation, open the command prompt, and enter the command IPCONFIG. The command returns an IPv4 address of 10.1.2.3, a subnet mask of 255.255.255.0, and a default gateway of 10.1.2.1. You attempt to run the command “ping 8.8.8.8” but get the message “Request timed out” displayed four times on the screen. You attempt to ping the IP of the salesperson’s workstation sitting next to this workstation and receive four successful replies from the command. You then try to ping the gateway (10.1.2.1) but again receive the message of “Request timed out” on your screen. Which of the following is MOST likely the problem with the salespeople’s internet connectivity?

A.
B.
C.
D.

Question 39

You want to play computer-based video games from anywhere in the world using your laptop or tablet. You heard about a new product called a Shadow PC that is a virtualized Windows 10 Home gaming PC in the cloud. Which of the following best describes this type of service?

A.
B.
C.
D.

Question 40

Which of the following is a public IP address?

A.
B.
C.
D.

Question 41

Dion Training has just installed a brand new email server. Which of the following DNS records would need to be created to allow the new server to receive email on behalf of diontraining.com?

A.
B.
C.
D.

Question 42

Which of the following ports should you unblock at the firewall if your workstation cannot access https://www.diontraining.com but can access http://www.diontraining.com?
A.
B.
C.
D.

Question 43

You are troubleshooting a workstation for a customer. The workstation will not boot. When it is powered on, an error message of “OS not found” is displayed on the screen. What is the MOST likely solution to fix this error?

A.
B.
C.
D.

Question 44

Which cellular technology utilizes new frequency bands to reach proposed speeds of up to 70 Gbps?

A.
B.
C.
D.

Question 45

You just configured your iPhone to connect to your car’s stereo over Bluetooth to play your favorite podcasts while driving to work. What type of network did you create between your iPhone and your car?

A.
B.
C.
D.

Question 46

Which of the following types of data should you transmit over UDP?

A.
B.
C.
D.

Question 47

What are the dimensions of a MicroATX motherboard?

A.
B.
C.
D.

Question 48

There is a crinkling sound coming from the laser printer in the Dion Training offices. During their investigation, a technician observes that the images are printing at an angle on the pages. Which of the following should the technician do to fix this problem?

A.
B.
C.
D.

Question 49

A customer’s hard drive has crashed and needs to be replaced. When replacing the internal 5400 RPM HDD, which cable should you use?

A.
B.
C.
D.

Question 50

Your company is experiencing slow network speeds of about 54Mbps on their wireless network. You have been asked to perform an assessment of the existing wireless network and recommend a solution. You have recommended that the company upgrade to an 802.11n or 802.11ac wireless infrastructure to obtain higher network speeds. Which of the following technologies allows an 802.11n or 802.11ac network to achieve a speed greater than 54 Mbps?

A.
B.
C.
D.

Question 51

You are working as part of a PC refresh team installing 150 desktop computers in Dion Training’s new offices. When you boot up the 72nd desktop you installed, you smell a foul-smelling chemical odor. You sniff the air again and confirm the smell isn’t a burning smell. Upon opening the case, which component should you inspect for damage and expect to replace?

A.
B.
C.
D.

Question 52

Which of the following network performance metrics is used to represent variable delay experienced by a client when receiving packets from a sender?

A.
B.
C.
D.

Question 53

You have been asked by Dion Training to build a specialized computer that will be used exclusively for video editing. Which of the following should you install to BEST meet the company’s needs? (Select THREE)

A.
B.
C.
D.

Question 54

Which cellular technology is compromised of LTE and LTE-A to provide higher data speeds than previous cellular data protocols?

A.
B.
C.
D.

Question 55

Which of the following storage types utilize a NAND chipset mounted directly onto the motherboard instead of a mechanical spinning drive to store data?

A.
B.
C.
D.

Question 56

You are setting up a cable television in a customer’s home. Which connector type should be used to connect the TV tuner to the wall jack when using a coaxial cable?

A.
B.
C.
D.

Question 57

Dion Training wants to replace any remaining old CRT displays used in the company with a type of screen that produces less voltage and is more energy-efficient. Additionally, the new screen type selected should not contain a backlight. What type of display technology should they select?

A.
B.
C.
D.

Question 58

You are building a virtualization environment to practice your penetration testing skills. This will require that you install several vulnerable Linux distributions as VMs. The VMs need to have access to a virtualized network but should not communicate with the host operating system or the internet. Which of the following types of network connections should you configure for each VM?

A.
B.
C.
D.

Question 59

You have been asked to connect three 802.11a devices to an 802.11g access point configured with WEP. The devices are within 20 feet of the access point, but they still cannot associate with the access point. Which of the following is the MOST likely cause of the devices not associating with the WAP?

A.
B.
C.
D.

Question 60

You work for a bank interested in moving some of its operations to the cloud, but it is worried about security. You recently discovered an organization called CloudBank that was formed by 15 local banks as a way for them to build a secure cloud-based environment that can be accessed by the 15 member banks. Which cloud model BEST describes the cloud created by CloudBank?

A.
B.
C.
D.

Question 61

Thor is working as a contractor for the Department of Defense (DoD). To better secure their systems, each laptop is equipped with a device that requires all employees to insert their employee identification badges into the computer to log in. Each identification badge has an electronic chip embedded into the badge. The employee must enter a PIN to unlock the digital certificate stored in this badge to authenticate to the login server. Which of the following technologies is used to read the employee’s badge?

A.
B.
C.
D.

Question 62

You are troubleshooting a Windows 10 workstation for a customer. You have identified the problem and performed a quick backup of the system. What is the NEXT step in the troubleshooting methodology?

A.
B.
C.
D.

Question 63

You are working on a customer’s laptop. The image on the display suddenly becomes very dark and hard to see. You attempt to adjust the brightness and contrast of the laptop’s display using the special function keys, but this doesn’t brighten the display much. You pull out a bright flashlight and can see the image displayed a little better when using it. Which of the following components is MOST likely faulty and needs to be replaced?

A.
B.
C.
D.

Question 64

Rick has just received a new Google Pixel smartphone and installed all of his favorite apps, including a different style virtual keyboard. After about 6 months of use, he noticed that the smartphone has become slow, and the virtual keyboard is not responding properly when keys are pressed or becomes completely unresponsive. What is the FIRST solution to try to fix this issue?

A.
B.
C.
D.

Question 65

A user wants to print a spreadsheet horizontally on a piece of paper instead of vertically to fit more columns on a single page. What setting should the user enable on the printer for this print job to achieve this result?

A.
B.
C.
D.

Question 66

Jason is printing out a copy of Dion Training’s new logo on his color laser printer. When the logo is printed, the blue color does not appear to be the same as the one on the screen. Jason just bought this printer recently and has only printed about 50 pages since installing it. Which of the following problems is most likely being observed by Jason in the printout?

A.
B.
C.
D.

Question 67

(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name onto the proper location on the motherboard.)

A. Audio connector
B. PATA connector
C. Front (panel) connector
D. USB connector
E. CPU Slot
F. Memory Slot
G. PCIe x1
H. PCIe x4
I. Port Cluster
J. Mini PCIe
K. Mainboard Power
L. CPU Power
M. PCI
N. CMOS Battery
O. SATA connection
P. PCIe x16
Q. Fan Power
R. PCIe x8
S. Reset Jumper
T. AGP

Using the image of the motherboard above, which of the following correctly indicates the circled area?

Question 68

Which of the following cable types can support speeds of up to 10 Gbps for up to 100 meters?

A.
B.
C.
D.

Question 69

What type of Virtual Desktop should be chosen to reduce capital expenditures and have the hardware maintained by the cloud service provider?

A.
B.
C.
D.

Question 70

You are building a Gaming PC to support a high-end virtual reality headset. The computer needs a high-end processor, lots of RAM, and a dedicated high-end graphics card. This graphics card will be installed in one of your expansion slots on your motherboard. Which of the following motherboard connections will most likely be used to connect the graphics card?

A.
B.
C.
D.

Question 71

You have been dispatched to a customer’s office to help them fix their printer. You have asked the customer what the issue is, and the customer states, “The printer will not work.” You ask a few follow-up questions to understand the situation better and ask if any error messages were displayed. Which of the following steps of the CompTIA troubleshooting methodology best describes the actions you are currently taking?

A.
B.
C.
D.

Question 72

Dion Training wants to order some new laptops for their video editors. The video editors want to ensure the display has the best color accuracy when using a 60 Hz refresh rate. Which of the following types of displays should the company purchase to meet this requirement?

A.
B.
C.
D.

Question 73

Your child’s school issues an Office 365 account to each student to use for their school projects. Your child needs to install the proper software on their Windows 10 laptop for their school work folder to remain synced between the laptop and the cloud service. Which software should you install?

A.
B.
C.
D.

Question 74

Which port is used to connect to a POP3 server?

A.
B.
C.
D.

Question 75

Josie in Human Resources was just issued a new laptop by Dion Training. When she plugs the laptop into the network’s wall jack and turns it on, she receives an error message. She calls the service desk to report that the error message being displayed states, “There is an IP address conflict with another system on the network.” You are working as a field service technician and have been asked to resolve this error. What should you do?

A.
B.
C.
D.

Question 76

You are attempting to install a full-sized PCIe network interface card into a 1U server, but it is too tall to fit into the machine. Which of the following do you need to install first to install the full-sized PCIe network interface card into the server?

A.
B.
C.
D.

Question 77

Tim’s iPhone was starting to flicker randomly during use. He attempted to turn the phone off and on again to fix the flickering, but it keeps flickering randomly. Which of the following components MOST likely needs to be replaced in the iPhone?

A.
B.
C.
D.

Question 78

Which of the following is NOT a common voltage produced by the power supply of a computer?

A.
B.
C.
D.

Question 79

Which of the following components of a laser printer is used to apply an electric charge to the paper so that the paper attracts toner to it during the imaging process?

A.
B.
C.
D.

Question 80

When using a laser printer, what is used to transfer the image to a piece of paper?

A.
B.
C.
D.

Question 81

You have been asked to install a network cable in the crawl space between the ceiling in your office and the roof. You need to choose the right type of cable to ensure you do not violate the local fire codes. Which of the following cable types should you choose?

A.
B.
C.
D.

Question 82

Which of the following printer configuration settings controls the overall output characteristics of the print job such as the density of the ink/toner on the paper and the speed of the print process?

A.
B.
C.
D.

Question 83

Which of the following hard drive form factors would be connected to your laptop internally using a Micro SATA connection?

A.
B.
C.
D.

Question 84

Which of the following cloud computing resources are MOST important when determining a cloud file-storage synchronization application’s performance?

A.
B.
C.
D.

Question 85

Your home network has a wireless access point (WAP) that allows your smartphone and tablet to connect to your internal network. The WAP is connected to a router and a cable modem to provide internet access. A coaxial cable carries the network traffic from the cable modem to the cable company’s central office for transmission to and from the internet. Which of the following types of networks would best describe this network configuration between your home network and the internet through your cable modem connection?

A.
B.
C.
D.

Question 86

Jason’s laptop is having some issues when he is typing. He opened a Word document and attempted to type “The quick brown fox jumped over the lazy dog,” but the screen displayed “Theqickbrwnfxjmpedverthelazydg” instead. It appears the O, U, and space bar are not functioning. What is most likely the issue?

A.
B.
C.
D.

Question 87

Which of the following should you do before removing and replacing a laptop’s Lithium-ion (Li-ion) battery pack? (Select TWO)

A.
B.
C.
D.

Question 88

You want to create a new mobile application and develop it in the cloud. You just signed up for a cloud-based service provider’s offering to allow you to develop it using their programming environment. Which of the following best describes which type of service you have just purchased?

A.
B.
C.
D.

Question 89

A technician is troubleshooting an issue with a workstation. The workstation can ping 8.8.8.8 successfully, but it is unable to access Facebook.com. Which internal network server is MOST likely causing these issues?

A.
B.
C.
D.

Question 90

Brenda’s workstation continually fails to keep accurate time. She manually sets the date and time within Windows, but the next day the time is inaccurate again. When she leaves work at the end of the day, Brenda shuts down her workstation per company policy. The next morning when she boots up the computer, she must reset the time again. Which of the following is MOST likely causing the inaccurate time on the workstation?

A.
B.
C.
D.