Jason Dion - CompTIA A+ 1101 Exam Prep #01 Flashcards

1
Q

Which of the following type of hard disk drives would be installed in a low-end office desktop?

A .15,000 RPM
B. 5400 RPM
C. 10,000 RPM
D. 7200 RPM

A

B. 5400 RPM

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2
Q

A technician at Dion Training is troubleshooting an issue with a workstation. The technician believes that the power supply needs to be replaced based on the symptoms they observed. Which of the following symptoms did the technician likely observe to lead them to this conclusion?

A. Distended capacitors
B. Continuous reboot
C. Burning smell
D. Incorrect date/time on the workstation

A

C. Burning smell

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3
Q

A client has a workstation with a RAID 5 configuration and reports that slower than normal performance occurs when reading/writing files to the RAID. You run a diagnostic program against the RAID, and the system passes all of the diagnostic tests without any issues. While you are running the tests, though, you heard clicking noises coming from the RAID. Which of the following is the MOST likely cause of the slow performance being experienced by the client?

A. SSD
B. RAID controller
C. Hard drive
D. Cooling fan

A

C. Hard drive

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4
Q

(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name onto the proper location on the motherboard.)

A. Audio connector
B. PATA connector
C. Front (panel) connector
D. USB connector
E. CPU Slot
F. Memory Slot
G. PCIe x1
H. PCIe x4
I. Port Cluster
J. Mini PCIe
K. Mainboard Power
L. CPU Power
M. PCI
N. CMOS Battery
O. SATA connection
P. PCIe x16
Q. Fan Power
R. PCIe x8
S. Reset Jumper
T. AGP

Using the image of the motherboard above, which of the following correctly indicates the circled area?

A

E. CPU Slot

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5
Q

Which of the following is a connection-oriented protocol that utilizes TCP?

A. SNMP
B. HTTPS
C. DHCP
D. TFTP (trivial file transfer protocol)

A

B. HTTPS

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6
Q

A network technician connects three temporary office trailers with a point-to-multipoint microwave radio solution in a wooded area. The microwave radios are up, and the network technician can ping network devices in all of the office trailers. However, users are complaining that they are experiencing sporadic connectivity. What is the MOST likely cause of this issue?

A. Latency
B. Inteference
C. Throttling
D. Split horizon

A

B. Inteference

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7
Q

Which of the following virtualization concepts refers to a VM’s ability to have memory allocated for its use?

A. Measure service
B. Resource pooling
C. Virtual application streaming
D. Synchronization

A

B. Resource pooling

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8
Q

(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name onto the proper location on the port cluster.)

Image of the back of a motherboard and its ports.

Using the image above, which of the following correctly indicates the port labeled as J?

A. IBM PS/2 Keyboard Port ([purple)
B. USB 2.0
C. S/PDIF (Sony/Philips Digital Interface)
D. HDMI
E. VGA
F. DVI-D
G. USB 3.0
H. IEEE 1394 Port/Firewire
I. GbE (Gigabit Ethernet) LAN/RJ-45/Ethernet
J. USB 2.0
K. Analog 7.1 Surround (Blue) Line-in, (Green) Front speakers / Headphones, (Pink) Mic
(Orange) Center/Sub, (Black) Rear Speakers, (White/Grey) Side Speakers)

A

B. USB 2.0

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9
Q

Jason has just returned to his office after vacation and is attempting to access diontraining.com. He receives an error that he cannot connect to the website. He then tries to connect to the company’s local intranet server, which he can connect to without any issues. Next, he pings the IP address for diontraining.com and gets a successful connection. Finally, he tries to ping diontraining.com by its domain name, and then he receives an error. Which of the following commands should Jason enter NEXT to try and resolve this issue

A. ipconfig /release
B. ipconfig /all
C. ipconfig /flushdns
D. ipconfig /renew

A

C. ipconfig /flushdns

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10
Q

Johnny is trying to download a file from a remote FTP server but keeps receiving an error that a connection cannot be opened. Which of the following should you do FIRST to resolve the problem?

A. Flush the DNS cache on the local workstation
B. Ensure that port 20 is open
C. Validate the security certificate from the host
D. Ensure that port 161 is open

A

B. Ensure that port 20 is open

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11
Q

Your computer keeps losing track of time and the date in the system. Which of the following is MOST likely causing this issue?

A. The motherboard’s device drivers need to be updated
B. The CMOS battery is dead and needs to be replaced
C. The power supply is faulty
D. The memory is corrupted

A

B. The CMOS battery is dead and needs to be replaced

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12
Q

Which of the following devices have most of the same functionality as a personal computer but can be operated with a single hand?

A. Smartwatch
B. Tablet
C. Smartphone
D. Laptop

A

C. Smartphone

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13
Q

A computer technician is replacing a failed power supply in a customer’s gaming workstation that contains multiple hard drives and a dedicated graphics card. Which of the following are the two most important things for the technician to consider when selecting a power supply replacement for this system? (Select TWO)

A. Dual rail
B. Dual voltage
C. Wattage rating
D. Number and type of connectors

A

C. Wattage rating
D. Number and type of connectors

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14
Q

You are connecting a laptop to a brand new digital high definition TV. Unfortunately, the laptop is a little outdated and only has an analog display output. Which of the following adapters could you use to convert the signal from analog to digital for use with the new television?

A. HDMI to VGA
B. DVI-D to HDMI
C. VGA to DVI-D
D. S-Video to RCA

A

C. VGA to DVI-D

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15
Q

Which of the following is an open-source wireless communication protocol operating in the 2.4 GHz frequency band and is primarily used for home automation?

A. Z-Wave
B. Bluetooth
C. Zigbee
D. NFC

A

C. Zigbee

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16
Q

A customer contacts the service desk because their laptop will not power on when plugged in, and the battery is dead. The service desk replaces its battery, connects it to a different power adapter, and the laptop works all day until the battery runs out. Now, the laptop won’t turn on, and the battery won’t charge. Which of the following do you recommend to solve this issue?

A. Connect the laptop to a 220v outlet
B. Replace the DC jack
C. Replace the battery
D. Replace the power adapter

A

B. Replace the DC jack

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17
Q

You are configuring a new client workstation on the network. Which type of IP address should you configure it with?

A. Static
B. APIPA
C. Dynamic
D. Link-local

A

C. Dynamic

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18
Q

Your desktop computer is currently running out of internal storage space. You want to upgrade the workstation with more internal storage to store additional videos, photos, and backups. Which of the following is the BEST storage solution to avoid having to expand again next year while still meeting your need to store more data?

A. 5 TB NAS
B. 1 TB SSD
C. 50 TB SAN
D. 3 TB HDD

A

D. 3 TB HDD

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19
Q

You are troubleshooting a workstation for a customer. The workstation will not boot. When it is powered on, an error message of “OS not found” is displayed on the screen. What is the MOST likely solution to fix this error?

A. Perform a chkdsk
B. Repartition the drive
C. Replace the HDD with an SSD
D. Repair the GPT ((Globally Unique ID Partition Table)

A

D. Repair the GPT ((Globally Unique ID Partition Table)

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20
Q

Tom is running some new Cat 5e cabling in an office building to connect a few offices. The ceiling is constructed as a drop ceiling with fluorescent lights and does not have any cable trays. Due to the proximity of the fluorescent lights to the cable being run, what type of CAT 5e cable should be run?

A.STP
B.Fiber
C.Coaxial
D.UTP

A

A.STP

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21
Q

Your laptop currently has a 128 GB SSD installed and currently running out of internal storage space. You want to upgrade the workstation with more internal storage to store additional videos, photos, and backups. Still, you don’t want to sacrifice data access speed for increased storage. Which of the following is the BEST storage solution to store more data while maintaining fast data access speeds?

A. 5 TB NAS
B. 1 TB SSD
C. 50 TB SAN
D. 3 TB HDD

A

B. 1 TB SSD

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22
Q

You have been asked to set up the corporate email on several mobile devices for Dion Training’s employees. The employees will use their mobile devices to send their emails when out of the office. Which of the following mail protocols should you configure to allow the employees to send their mail?

A.IMAP
B.POP3
C.HTTPS
D.SMTP

A

D.SMTP

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23
Q

Which of the following statements about an eSATA connection is correct?

A.eSATA uses unshielded cables
B.eSATA is used to add additional external storage devices
C.eSATA is slower than USB 3.0
D.eSATA is used to add additional internal storage devices

A

B.eSATA is used to add additional external storage devices

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24
Q

Susan, a computer technician, received a complaint from a client about an issue with their laptop. Based on the symptoms observed, she believes that there is an issue with the laptop’s memory. Which of the following symptoms was MOST likely observed during their troubleshooting?

A Continuous reboots
B.Incorrect time in the BIOS
C.POST code beeps
D.Distended capacitor

A

A Continuous reboots

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25
Q

Dion Training has recently purchased a new wireless printer and has asked you to configure it in their office. You have installed the necessary printer drivers on your workstation and have plugged the printer into the power outlet. You just configured the printer to connect to the guest wireless network. Next, you try to print a test page, but nothing prints out. Which of the following is the most likely cause for the printer not printing the test page?

A.You didn’t enable DHCP on your workstation
B.You didnt configure the printer to use the Internet Printing Protocol (IPP)
C You connected the printer to the guest network instead of the corporate wireless network
D.You forgot to configure your workstation as a print server

A

C You connected the printer to the guest network instead of the corporate wireless network

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26
Q

Your company has recently migrated much of your data center to the cloud. Now, your boss needs a method to monitor all services used in supporting your customers to be properly billed based on their usage. Which of the following cloud computing concepts is your boss describing?

A.On-demand
B.Resource pooling
C.Measured services
D.Rapid elasticity

A

C.Measured services

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27
Q

Both Apple and Samsung have released their own version of contactless mobile payment solutions. For example, Apple Pay allows users to place their iPhone or Apple Watch within an inch of a credit card machine at a store to make a payment. Which of the following wireless technologies do these types of payment systems rely upon?

A.NFC (Near Field Communication)
B.Infrared
C.Wi-Fi
D.Bluetooth

A

A.NFC (Near Field Communication)

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28
Q

(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name onto the proper location on the motherboard.)

A. Audio connector
B. PATA connector
C. Front (panel) connector
D. USB connector
E. CPU Slot
F. Memory Slot
G. PCIe x1
H. PCIe x4
I. Port Cluster
J. Mini PCIe
K. Mainboard Power
L. CPU Power
M. PCI
N. CMOS Battery
O. SATA connection
P. PCIe x16
Q. Fan Power
R. PCIe x8
S. Reset Jumper
T. AGP

Using the image of the motherboard above, which of the following correctly indicates the circled area?

A

N. CMOS Battery

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29
Q

Dion Training uses a large laser printer to print documents in its office. The laser printer has recently begun creating printouts that contain a double image or ghost image appearance to them. Jason just printed out a test page:

Which of the following components is most likely to cause a ghost image to appear on the printout such as the one above?

A.Fuser
B.Toner cartridge
C.Scanner assembly
D.Drum

A

D.Drum

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30
Q

Which of the following statements about the 5.0 GHz wireless frequency used by Wi-Fi is correct?

A.The 5.0 GHz frequency supports lower data rates than 2.4 GHz
B.The 5.0 GHz frequency is less effective at penetrating solid surfaces than 2.4 GHz
C.The 5.0 GHz frequency has a shorter wavelength that allows the signal to travel further than 2.4 GHz using the same power levels
D.The 5.0 GHz frequency has fewer channels available than 2.4 GHz

A

B.The 5.0 GHz frequency is less effective at penetrating solid surfaces than 2.4 GHz

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31
Q

Dion Consulting Group is working with a new laptop manufacturer. The manufacturer wants to create the thinnest and lightest laptops in the world. To do this, they need to choose the right technology for their displays. Which technology should Dion Consulting recommend to allow for the thinnest laptop displays?

A.LED
B.LCD
C.IPS
D.OLED

A

D.OLED

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32
Q

(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name on top of the appropriate cable’s connector.)

Using the image above, which of the following correctly identifies the fiber optic connector shown as Connector B?

A.SC
B.F
C.LC
D.ST

A

D.ST

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33
Q

You and your friends are hanging out in a bar downtown and notice that the entire area around the bar has a great wireless network called “Downtown Metro.” This wireless network was built by the city and currently covers about 5 square blocks of the downtown area. What type of network best classifies this wireless network?

A.PAN
B.WAN
C.MAN
D.LAN

A

C.MAN

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34
Q

You have been asked to set up the corporate email on several mobile devices for Dion Training’s employees. The employees will use their mobile devices to check their email when out of the office, but they will also need to check their email from their desktop computers. Which of the following mail protocols should you configure to allow the employees to receive their mail and maintain the read/unread status across all of their devices?

A.POP3
B.HTTPS
C.IMAP
D.SMTP

A

C.IMAP

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35
Q

Jason booted up a Windows 10 laptop and noticed and noticed that the icon appears very large and the image appeared blurry. What is the most LIKELY cause of these issues?

A.Faulty digitizer
B.Incorrect cable used
C.Incorrect resolution
D.Incorrect color depth

A

C.Incorrect resolution

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36
Q

Your friend just gave you his old laptop. Whenever you turn on the laptop, though, a blank screen appears and asks you to enter an administrative password before the computer attempts to boot up. Unfortunately, your friend never gave you the password for this laptop. Which of the following actions should you take to resolve this issue and get past this password screen?

A.Press and hold the power button down for a few minutes, then attempt to power on the laptop
B.Remove the CMOS battery, wait a few minutes, reinsert the battery, then power on the laptop
C.Remove the laptop’s battery, wait a few minutes, reinsert the batter, and then power on the laptop
D.Disconnect the hard drive from the motherboard for a few minutes, reconnect it, and then power on the laptop

A

B.Remove the CMOS battery, wait a few minutes, reinsert the battery, then power on the laptop

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37
Q

Which of the following is the MOST dangerous type of threat when using virtualization?

A.Rogue VM
B.VM escape
C.VM sprawl
D.Virtual NIC duplication

A

B.VM escape

38
Q

Which of the following types of connectors are used to terminate a CAT 5e network cable?

A.F type
B.RJ-11
C.Molex
D.RJ-45

A

D.RJ-45

39
Q

Which of the following ports should you unblock at the firewall if your workstation cannot access http://www.diontraining.com but can access https://www.diontraining.com?

A.53
B.80
C.445
D.443

A

B.80

40
Q

You are building a virtualization environment to host several secured Linux distributions as VMs. The VMs need to have access to the local corporate network and communicate with the host operating system, the other VMs, and the internal network clients. Still, they should not have access to the internet. Which of the following types of network connections should you configure for each VM?

A.Private
B.External
C.Internal
D.Localhost

A

C.Internal

41
Q

What type of connector provides power to an internal hard drive from the computer’s power supply using a 4-pin connector?

A.Molex
B.SCSI
C.SATA
D.Thunderbolt

A

A.Molex

42
Q

During a disaster recovery, which of the following statements is true?

A.A virtual machine has less downtime than a physical server
B.A virtual machine has more downtime than a physical server
C.Both a virtual machine and a physical server has the same downtime
D.A virtual machine cannot be used for redundancy or load balancing

A

A.A virtual machine has less downtime than a physical server

43
Q

Which of the following is a security concern with using a cloud service provider and could result in a data breach caused by data remnants?

A.Metered services
B.On-demand
C.Rapid elasticity
D.Resource Pooling

A

C.Rapid elasticity

44
Q

Which of the following DC voltages are not found within a printer when the laser printer converts AC power into DC power for use?

A.-24 VDC
B.+5 VDC
C.-5 VDC
D.+24 VDC

A

A.-24 VDC

45
Q

You are trying to select the best device to install to proactively stop outside attackers from reaching your internal network. Which of the following devices would be the BEST for you to select?

A.Syslog server
B.Proxy server
C.IPS
D.IDS

A

C.IPS

46
Q

You have decided that you wanted to install a second operating system on your computer. After installing the OS and rebooting the computer, you see the “Operating System Not Found” error on your display. You verify that the boot.ini file is configured properly, but the error still appears. What is MOST likely causing this error?

A.An unsupported version of Linux is installed
B.Windows Startup services are not properly running
C.The MBR bootloader was installed accidentally
D.An incompatible partition is marked as active

A

D.An incompatible partition is marked as active

47
Q

Tamera was responding to a complaint that one of the employees is having problems with the wired network connection on their laptop. She investigated the issue to see why it will not connect to the network. Tamera looked at the indicator lights, but she doesn’t see the blinking she expected to view. Instead, the light is steady. What is MOST likely the issue?

A.Low RF signal
B.No network activity
C.Incorrect TCP/IP configuration
D.Intermitten connectivity

A

B.No network activity

48
Q

You work as a computer technician for a production company that travels worldwide while filming and editing music videos. Due to the nature of video editing, you will be building a video production workstation for the company that will have the maximum amount of RAM, an 8-core CPU, a dedicated GPU, and a redundant array of solid-state devices for storage. You are now determining which power supply to install in the system. What is the MOST important characteristic to consider when choosing a power supply?

A.Number of SATA connectors
B.Input voltage
C.Efficiency rating
D.Amperage of 12V rail

A

B.Input voltage

49
Q

(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name onto the proper location on the motherboard.)

A. Audio connector
B. PATA connector
C. Front (panel) connector
D. USB connector
E. CPU Slot
F. Memory Slot
G. PCIe x1
H. PCIe x4
I. Port Cluster
J. Mini PCIe
K. Mainboard Power
L. CPU Power
M. PCI
N. CMOS Battery
O. SATA connection
P. PCIe x16
Q. Fan Power
R. PCIe x8
S. Reset Jumper
T. AGP

Using the image of the motherboard above, which of the following correctly indicates the circled area?

A

S.Reset jumper

50
Q

You just heard of a new ransomware attack that has been rapidly spreading across the internet that takes advantage of a vulnerability in the Windows SMB protocol. To protect your network until Microsoft releases a security update, you want to block the port for SMB at your firewall to prevent becoming a victim of this attack. Which of the following ports should you add to your blocklist?

A.123
B.514
C.143
D.445

A

D.445

51
Q

Jason’s laptop display appears to be extremely dim. He set the brightness to the highest level and attempted to adjust the control, but the image still appears extremely dim. Jason notices that if he points his smartphone’s flashlight at the screen, then he can see the image better. Which of the following components on the laptop should he replace to fix this issue?

A.Inverter
B.LCD Panel
C.Digitizer
D.Graphics cards

A

A.Inverter

52
Q

You work for the city’s Department of Motor Vehicles (DMV). There are five DMV locations spread out across the city that you have been asked to connect with a network. You have created a list of requirements for this network, including that it must be wired and support at least 1 Gbps of bandwidth. Which of the following network types would MOST likely be used for the DMV to connect their internal networks across the city securely?

A.LAN
B.WAN
C.PAN
D.MAN

A

D.MAN

53
Q

What type of cloud model would allow the sharing of resources by multiple organizations to create a service that benefits all of its members?

A.Public Cloud
B.Community Cloud
C.Hybrid Cloud
D.Private Cloud

A

B.Community Cloud

54
Q

Which of the following is an example of a valid IPv4 address?

A.192.168.1.254
B.00:AB:FA:B1:07:34
C.192:168:1:55
D.::1

A

A.192.168.1.254

55
Q

Which cellular technology is compromised of HSPA+ and EV-DO to provide higher data speeds than previous cellular data protocols?

A.LTE
B.4G
C.5G
D.3G

A

D.3G

56
Q

You are attempting to troubleshoot a computer for a user. When you attempt to turn on the computer by pressing the power button, the computer turns on, and the fan spins normally. There is no output displayed on the screen from the PCIe x16 video card. You turn off the computer, remove the processor and the memory, and attempt to power on the computer again. During the boot-up sequence, you do not hear any POST beep codes, but the fans still spin normally. Which of the following is the MOST likely cause of his issue?

A.The CMOS battery needs to be replaced
B.The power supply’s voltage is set to 240V but the power outlet is providing 110V
C.The motherboard has failed and needs to be replaced
D.The power supply wattage is too low for the components in the computer

A

D.The power supply wattage is too low for the components in the computer

57
Q

You are installing a new projector in a customer’s home theater room. After connecting the projector and powering it on, you notice some odd debris displayed on the screen. Which of the following should you do to correct this?

A.Replace the bulb with correct lumens
B.Clean artifacts on the protective glass
C.Degauss the projector
D.Adjust incorrect color pattern

A

B.Clean artifacts on the protective glass

58
Q

Tim, a help desk technician, receives a call from a frantic executive who states that their company-issued smartphone was stolen during their lunch meeting with a rival company’s executive. Tim quickly checks the MDM administration tool and identifies that the user’s smartphone is still communicating with the MDM, and displays its location on a map. What should Tim do next to ensure the stolen device’s data remains confidential and inaccessible to the thief?

A.Identify the IP address of the smartphone
B.Perform a remote wipe of the device
C.Remotely encrypt the device
D.Reset the device’s password

A

B.Perform a remote wipe of the device

59
Q

Molly enjoys playing an online MMORPG each day after work. To access the game, she simply enters the website address and logins in to begin playing. Today, she tried to access the game from her laptop at work, but she couldn’t launch the game. What is most likely causing the issue?

A.Incorrect NIC settings
B.Blocklisted by firewall
C.Poor Wi-Fi connection
D.Metered services

A

B.Blocklisted by firewall

60
Q

Which of the following requirements should you consider when selecting the type of processors, storage, and RAM to utilize in a virtualization environment?

A.Resource requirements
B.Emulator requirements
C.Network requirements
D.Security requirements

A

A.Resource requirements

61
Q

Which cloud computing concept is BEST described as focusing on the replacement of applications and programs on a customer’s workstation with cloud-based resources?

A.SaaS
B.PaaS
C.DaaS
D.IaaS

A

A.SaaS

62
Q

Which of the following types of USB connections can support data rates of up to 480 Mbps?

A.USB 3.0
B.USB 2.0
C.USB 1.0
D.USB 1.1

A

B.USB 2.0

63
Q

Which of the following is used to capture the logs from different devices across the network to correlate different events across multiple servers and clients

A.Proxy server
B.Syslog server
C.DHCP server
D.DNS server

A

B.Syslog server

64
Q

A computer technician is building a server that will run multiple virtual machines simultaneously. Which CPU technology should be selected so that the processor can utilize two logical cores?

A.Dedicated GPU
B.32-bit CPU
C.Multi-core processor
D.Hyperthreading

A

D.Hyperthreading

65
Q

What describes how many times the image on the monitor changes per second?

A.Resolution
B.Frame rae
C.Aspect ratio
D.Refresh rate

A

D.Refresh rate

66
Q

(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name onto the proper location on the motherboard.)

A. Audio connector
B. PATA connector
C. Front (panel) connector
D. USB connector
E. CPU Slot
F. Memory Slot
G. PCIe x1
H. PCIe x4
I. Port Cluster
J. Mini PCIe
K. Mainboard Power
L. CPU Power
M. PCI
N. CMOS Battery
O. SATA connection
P. PCIe x16
Q. Fan Power
R. PCIe x8
S. Reset Jumper
T. AGP

Using the image of the motherboard above, which of the following correctly indicates the circled area?

A

G. PCIe x1

67
Q

You are setting up a projector and a laptop for a big presentation in the Dion Training conference room. You start up the presentation software and mirror the laptop’s display to the projector. The image on the screen from the projector is flickering intermittently, but the image on the laptop’s display is working with no issues. You attempt to change the laptop’s resolution to a lower setting and a higher setting, but still, the projector’s flickering persists. Which of the following steps should you attempt NEXT?

A.Ensure the project’s power cable is connected securely
B.Ensure the display cable is securely connected to both the laptop and the projector
C.Change the color depth setting on the projector
D.Change the aspect ratio from 16:9 to 4:3 on the laptop

A

B.Ensure the display cable is securely connected to both the laptop and the projector

68
Q

You are building a Desktop PC for a newly hired employee at Dion Training. The computer’s motherboard doesn’t have a wireless network adapter integrated into it, so you need to purchase an expansion card to provide this functionality. Which of the following motherboard connections will most likely be used to connect the wireless network adapter card?

A.AGP
B.eSATA
C.PCIe x1
D.PCIe x16

A

C.PCIe x1

69
Q

Which of the following types of USB connections can support up to 4.5 watts of power per connected device?

A.USB 3.0
B.USB 2.0
C.USB 1.0
D.USB 1.1

A

A.USB 3.0

70
Q

What describes an IPv6 address of ::1?

A.Broadcast
B.Multicast
C.Loopback
D.Public

A

C.Loopback

71
Q

The touch screen on your Windows 10 laptop is not working properly. You have been asked to troubleshoot the laptop. What should you check FIRST?

A.Device manager
B.Digitizer settings
C.System configurations
D.Performance monitor

A

B.Digitizer settings

72
Q

Which of the following ports is used by LDAP by default?

A.3389
B.53
C.389
D.427

A

C.389

73
Q

Samantha, a consultant, is working onsite at a large corporation’s headquarters this week. She takes out her iPad and attempts to launch an application. She notices that the application will not launch, even though she is connected to the wireless network and has properly established internet connectivity. Which of the following should she do to fix this issue and allow the application to launch properly?

A.Factory reset the tablet, reload the latest iOS, reinstall the application, then launch the app
B.Close all open applications, shut down the iPad, power on the iPad, then launch the app again
C.Charge the battery and then try reloading the application
D.Ship the iPad back to Apple to replace it under her AppleCare warranty

A

B.Close all open applications, shut down the iPad, power on the iPad, then launch the app again

74
Q

Which of the following synchronization methods does NOT work with Android devices?

A.Office 365
B.iTunes
C.Google Workspace
D.Flickr

A

B.iTunes

75
Q

Which of the following cloud services should an organization choose in order to deliver virtual desktops to end-users over the Internet on a per-user license basis?

A.SaaS
B.PaaS
C.DaaS
D.IaaS

A

C.DaaS

76
Q

Dion Training wants to install a network cable to run a television signal between two buildings. Which of the following cable types should it utilize?

A.Fiber
B.Plenum
C.Coaxial
D.Shielded

A

C.Coaxial

77
Q

Dion Security Group has established a Security Operations Center (SOC) that operates 24/7. They have several 65” plasma TVs at the front of the room that are used as computer displays to show open tickets. You turned off the televisions to clean the screens and noticed that the company logo is still visible in each of the screens’ upper left corners. Which of the following should you do to correct this?

A.Replace the HDMI cable
B.Replace the plasma TVs
C.Replace the video card
D.Degauss the television

A

B.Replace the plasma TVs

78
Q

Which of the following Wi-Fi channels in the 2.4 GHz frequency band are only supported in Europe and Japan due to government regulations?

A.13
B.1
C.11
D.6

A

A.13

79
Q

You have been asked to fix an old computer whose CD-ROM has stopped working. The CD-ROM drive is using a 40-pin ribbon cable, and you suspect the cable is defective. Which cable should you buy to replace the cable?

A.SATA
B.eSATA
C.USB
D.IDE

A

D.IDE

80
Q

You connected your laptop to a new wireless network and received an IP address automatically. Which of the following servers allowed this to occur?

A.DNS server
B.Proxy server
C.DHCP server
D.TACACS+ server

A

C.DHCP server

81
Q

A customer recently purchased a touchscreen laptop to use for her schoolwork. It has been working well for about 3 weeks, but today she has brought it into your store for repair because it is not working properly. When she touches an icon on the screen, the program fails to load. You look over the laptop, and the screen appears to be fully intact with no dark blobs or spider web cracks in the panel. You attempt to operate the laptop using the touchscreen, but it appears non-responsive to your touch. You can, however, click on the icons using the laptop’s touchpad without any issues. Which of the following components MOST likely needs to be replaced?

A.GPU
B.Digitizer
C.Inverter
D.LCD panel

A

B.Digitizer

82
Q

Which of the following types of networking hardware is used to deliver broadband internet access using a hybrid fiber-coaxial (HFC) infrastructure?

A.Optical network terminal
B.Software-defined networking
C.Digital subscriber line
D.Cable modem

A

D.Cable modem

83
Q

Which of the following technologies can provide the precise latitude and longitude of a device’s location when it is located outdoors?

A.GPS
B.Wi-Fi
C.Bluetooth
D.Cellular

A

A.GPS

84
Q

Which of the following ports is used by the Service Location Protocol when organizing and locating printers, databases, and other resources in a network?

A.443
B.427
C.389
D.445

A

B.427

85
Q

On Tuesday evening, the company just pushed a new Windows 10 security update to all of its workstations. On Wednesday morning, the help desk receives numerous complaints about the network being slower than normal. Previously, the network was baselined at 1 Gbps as each workstation uses a wired CAT 6 connection. Today, a technician ran a speed test and saw the network was only reaching speeds of 100 Mbps. Which of the following is the MOST likely cause of the network slowdown?

A.The incorrect DNS server configuration is being used
B.The incorrect DHCP server configuration is being used
C.The network reconfigured from DHCP to static
D.The network card drivers were updated last night

A

D.The network card drivers were updated last night

86
Q

Which of the following ports is used by SNMP by default?

A.53
B.139
C.161
D.25

A

C.161

87
Q

Which of the following locations are you likely to find the antenna wires located within a laptop or mobile device?

A.Laying on the top of the battery
B.Located under the keyboard
C.Connected externally via USB
D.Positioned around the display panel

A

D.Positioned around the display panel

88
Q

A client reports that their workstation is continually crashing when using certain applications on their macOS system. The system will stop working and display a spinning rainbow pinwheel on the screen. Which of the following is the most likely cause of this error?

A.Failure of the graphics card
B.Failure or corruption of the memory
C.Failure of the processor
D.Failure of the power supply

A

B.Failure or corruption of the memory

89
Q

(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name on top of the appropriate cable’s connector.)

Using the image above, which of the following correctly identifies the fiber optic connector shown as Connector C?

A.LC
B.SC
C.F
D.ST

A

A.LC

90
Q

You just rebooted your Windows 10 workstation, and the desktop’s background picture looks strange. Upon closer examination, you notice that only a few hundred unique colors are being shown in the image. Which of the following settings should you reconfigure?

A.Color depth
B.Resolution
C.Refresh rate
D.App size

A

A.Color depth