january 2023 Flashcards
Which of the storage devices is portable?
A Cloud
B Flash drive
C Hard drive
D SATA
B Flash drive
Which memory is stored on the processor?
A Cache
B Flash
C RAM
D ROM
A Cache
Which of the following is the main purpose of a Metropolitan Area Network (MAN)?
A To connect a mobile phone to a laptop.
B To connect several LANs together.
C To connect several PCs together.
D To connect several WANs together
B -To connect several LANs together
Progressive Disaster Recovery (PDR) is a charity who send specialist rescue teams around the
world to help people after major natural disasters such as earthquakes, fires or tsunamis. The PDR
office is in London and has a network of five computers. The specialists are based all over the
United Kingdom.
16 Each of the PDR specialists is provided with a smartphone and laptop computer to help them
with their work.
(a) Identify and describe three features of a laptop computer that make it suitable for use by
the PDR specialists. (6 marks.)
- Portable, it can be carried anywhere to different disasters.
- It has a integrated keyboard which could be used to input any data.
- It has an integrated camera that can allow video calls during the disasters.
Explain how the PDR specialists can use their smartphones to allow their laptops to
communicate with the PDR London office. (2)
they can connect the phone to the laptop so phone data signal can make a wifi hotspot.
List steps taken to identify hardware faults.
Identify the problem
e) Define theory of possible cause (1)
* a) Test theory (1)
* c) Create an action plan (1)
* d) Verify problem (1)
* b) Document results of investigation (1)
End.
The London office network includes a switch.
Explain how a switch allows data to move around the network efficiently.
3 marks.
The data packets flow/go (1) into the switch which then make the data packets move to (1) where they need to go to instead of every port. (1)
off the shelf operating system.
advtj
- upgrades, features readily available including security updates.
- less staff training, already familiar with it as it is used widely.
- cheaper than bespoke.
- compatible with a range of hardware/software which might have already been purchased.
off the shelf operating system -
- annual fee to use + upgrades.
- slow performance due to bloatware / features not needed.
- not meeting the business’s requirements.
4.2 - Communication Technology.
What are the types of communication technology?
- web
- blogs/vlogs
- instant messaging
- presentation software
- word processing
When the rescue specialists are sent to a disaster zone, they need to keep in contact with the
PDR London office.
(a) Word processing is one type of communication technology.
IDENTIFY and EXPLAIN two other types of communication technologies that the PDR
specialists could use when they are in a disaster zone.
6 marks.
I got this wrong because I didn’t know what the communication technologies were and linking it to the case study when explaining it in depth
Emails (1) - so they can send any attachments (1) such as images from the disaster zones. (1)
Instant messaging 1 - they can communication in real time with other specialists about any updates/ideas.
Blogs/Vlogs - to give recent updates of the disaster’s situation to the London office.
An Internet Protocol (IP) is used to send data between the laptops and computers in the
PDR office.
Explain the process used by IP to send the data. -3 marks
data is BROKEN down into packets - 1
the packets are routed through the
different network pathways - 1
the packets arrive at the other end of the pathway based on the address. - 1.
EXPLAIN Purpose of MIS - 2 marks.
It analyses data (1) to allow a business
decision making process to take place (1
EXPLAIN Purpose of SOP - standard operating procedure. - 2 marks
Set of rules that need to be followed by staff (1) to comply
with legal requirements (1)
PDR use business systems in the London office.
Helpdesk - Explain purpose (link to the first sentence) , 2 marks.
Provide real time support to users/customers - 1
by trained members of staff. - 1.
PDR deal with operational issues including security of information, on a daily basis.
(a) Explain why the security of information is an operational issue for PDR.
- 2 mark
link to first sentence when explaining it.
The business stores data about its specialists securely and must comply with legislation.
2 mark.
Identify one piece of legislation that PDR must comply with when disposing of old
equipment and describe how they can comply with the legislation.
3 mark.
Environment Act (1st)
- Must ensure that old equipment is taken (1) to a licensed
disposal centre (1)
Environmental Protection Act (1st)
- Must ensure that old equipment is taken (1) to a licensed
disposal centre (1) - Must ensure that old equipment is stored safely (1) so that
no chemical leakage takes place (1)
Hazardous Waste (England and Wales Regulations) 2005 (1st)
- Must notify the authorities (1) as a waste producer (1)
Waste Electrical and Electronic Equipment directive
(WEEE)(1st)
- Must ensure that old equipment is taken (1) to a licensed
disposal centre (1)
General Data Protection Regulation (GDPR)/ Data Protection
Act (DPA) (1st)
- Data must be permanently deleted/erased from device (1)
before it is safely disposed of (1) - Hard disks are electronically wiped (1) before they are
disposed of by licensed company (1)
