January 2017 Flashcards
1
Q
Pre flight check B777 door
A
Door owner to ensure door is disarmed
EPAS pressure gauge needle must be in green zone
Red arrow must align when door is closed
Door slide raft pressure gauge needle must be in green zone
2
Q
Procedure when securing exit rows and cross aisle seats (b777)
A
Remove all blankets and pillows from passengers seated in these areas including unoccupied seats
All exits, escape paths, aisles and cross aisles are clear of obstructions
3
Q
What is pre flight check for portable oxygen bottle (b777)
A
Correct quantity and securely stowed
Minimum acceptable pressure 1500 psi
Appropriate mask with bayonet metal fitting is available
Carrying strap is attached
4
Q
What are the SOPs when dealing with tripped circuit breakers (b777)
A
Resetting of tripped cabin circuit breakers in flight is prohibited in all aircrafts. When a circuit breaker trips, cabincrew must:
Inform the flight crew immediately
Log it in the cabin/ife defect log book
5
Q
What is pre flight check for flashlight type 2 (b777)
A
Correct qty and securely stowed
Plastic strap is not tampered with
Push the Test button. A green light will flash once. (If flashes red a battery replacement is needed)
6
Q
How does purser pass cabin ready to flight crew (b777)
A
By pressing 6* from the L1 handset
Purser to pass checks after receiving all cabin secure checks
7
Q
How often should lavatories and galleys be checked to prevent fires from occurring (b777)
A
At least every 30 minutes
8
Q
What is the location of the IFE master power switch (b777)
A
Located in the VCC (video control compartment)
9
Q
What is the pre flight check of the lavatory smoke detectors (b777)
A
Green steady power light is on.
The smoke detector is not tampered with or obstructed
10
Q
What is the procedure in the event of aft galley power loss in flight (b777)
A
Do not press the AIRFLOW/SMOKE RESET switch unless advised by the flight crew.
Log in the cabin/IFE defect log book
11
Q
What are the additional audio and visual indications inside the crc during a decompression (b777)
A
A continuous horn sounds in crc
Green oxygen indicator light on Common Area Control Panel will illuminate
12
Q
What is the area of responsibility of L2 cabin crew on the B777-200
A
L2 door to the last row of J/C
Mid galleys
13
Q
How can the smoke detection system be reset after smoke has been detected in a lavatory (b777)
A
The system can be reset by pressing the lavatory call light located outside the affected lavatory
14
Q
When will the emergency lights activate automatically (b777)
A
In the event of normal electrical power failure
15
Q
What is the action of the cabin crew of the flight deck initiates an urgency call/”all call” to the cabin? (B777)
A
All cabin crew to respond to this call in a horse show sequence and must remain on the inter phone until all stations have responded and the captain gives the call acknowledgement
16
Q
Which exits will be demonstrated by R4 cabincrew in a planned ditching on the b777-300
A
LR4 and LR5 doors
17
Q
What are the indications when the emergency evacuation signalling system is activated from the flight deck (b777)
A
EVAC light will flash red at all stations on the CSPs.
Audio signal.
18
Q
Where is the escape slide manual inflation handle located at LR3 doors in the b777-300
A
In the upper aft portion of the door frame
19
Q
What is the duration of the cabin automatic drop down system (b777)
A
Approx 22 minutes
20
Q
Where are the water shut off valves located in the lavatories (b777)
A
Behind the mirror or behind the paper cup dispenser.
21
Q
What happened when cabin doors on the b777-200 are armed
A
Girt bar is engaged into the floor brackets.
EPAS is armed
22
Q
Where can the emergency evacuation signalling system be evacuated from (b777)
A
The flight deck
From the CSPs at each cabin crew station
23
Q
Where is the emergency escape hatch located in the crc (b777)
A
It is located under bunk 6
24
Q
How can the audio signal of the emergency evacuation signalling system be silenced. (B777)
A
By pressing Horn Shut-Off on the CSP
Silences the EVAC horn at that station only
25
Where can the emergency lights be activated from in the aircraft? (B777)
Flight deck
| L1 CSP
26
What emergency equipment is located in the CRc (b777)
2 halon
5 PBE
2 flashlights
1 crash axe
27
What are the steps for slide raft disconnection (b777)
Lift the flap
Pull the white release handle
Cut the mooring line
28
What is the duration of the emergency lights (b777)
Approx 15 minutes
29
How do you make a Pilot Alert Call to the Flight Crew using the Cabin Headset. (B777)
By pressing ** on the handset
30
Where are the isolation valves located on the b777-300
Above L2 door and L5 door
31
What are the audio and visual indications of smoke detection inside the CRC (b777)
Pulsating horn in the CRC
All lights illuminate full bright.
Red light will illuminate of the respective smoke detector.
5 HI LO chines will sound
AIRFLOW OFF light will illuminate on the Main Control Panel
32
What are the system indications when a rapid decompression occurs (b777)
Cabin lights illuminate to full bright.
Seat belt and exit signs illuminate.
Oxygen masks drop down at 14000 ft cabin altitude.
33
What does ALERT stand for (b777)
A - aircraft type, review commands and door operating procedures
L - location of crew jump seat and review brace position
E - equipment available and location
R - responsibilities and threats
T - threat, possible situation and how to deal with it
34
When can the Fire Sock be reused (b777)
Only if the fire sock has been used as a preventative measure to store a damaged device (no smoke/fire)
35
What is the Communication Protocol during the Sterile Flight Deck phase (b777)
In the event of an abnormal/emergency situation, cabin crew should contact the purser or cabin supervisor who will in turn contact the flight crew
36
How can the emergency evacuation signalling system be reset (b777)
System can be reset only from the station that initiated the evacuation system
37
What is the duration of the ELT (b777)
Approx 48 hours
38
How can a priority PA be made (b777)
Lift the handset and dial 4*
39
What are the primary exits on a b777-300 in a ditching situation
LR1, LR2, LR4, LR5 doors
40
What is the procedure when dealing with a vacuum flush valve failure (b777)
Lower the toilet lid.
Pull the manual shut off handle located at the base of the toilet bowl out.
This closes the flush valve and stops the noise.
Lock the toilet until the end of the flight.
Purser to make an entry in the cabin IFE defect log book
41
What is the pre flight check of AVOX portable oxygen bottle (a380)
Correct qty and securely stowed.
Min acceptable pressure is 1500 psi.
Appropriate mask is attached.
Carrying strap is attached.
42
What is pre flight check of A380 doors
Door owner to ensure that door is disarmed, safety pin is in place, the flag is displayed and in good condition.
The door and slide status shall be pre flight checked by the purser from the FAP.
43
What is the area of responsibility for ML4 cabin crew (a380)
ML3 door to ML4 door
| Aft galley
44
How will CABIN READY be passed to the flight deck (a380)
When all areas have reported their AREA READY, the purser will report CABIN READY to the flight deck by pressing: CABIN ReADY soft key in the ML1 FAP
45
What is the pre flight check of the fire sock (a380)
Correct way and securely stowed.
| Seal intact or tamper indicator in place
46
Where are the emergency light switches located in the aircraft? (A380)
Flight deck
| fAP at ML1 and UL1
47
What is the indication that oxygen is flowing in the PSU during a rapid decompression (a380)
The in line flow indicator on the oxygen tubing turns green.
48
What is the SOPs for dealing with a major unidentified water leak on board the aircraft (a380)
Water supply must be turned off using the Master Water Shut Off button located on the FAP at ML1 or UL1
49
What are the steps for slide/raft disconnection of the main deck (a380)
Lift the flap
Pull the white release handle
Cut the mooring line
50
Which exits will be demonstrated by UR2 cabin crew during cabin preparation for an emergency ditching?
U1 and U2 doors
51
What emergency equipment is located in the CCrC (a380)
```
1 halon
1 PBE
1 crash axe
1 flashlight
1 MRT
```
52
How can the flow of oxygen be initiated into the PSU (a380)
By pulling the individual mask down.
| Oxygen will flow in the pulled mask only.
53
When will te smoke curtain be used (a380)
On ground, when cabin crew determine that excessive smoke/fire from the main deck will inhibit passenger evacuation from the upper deck
54
How can the smoke detector be reset (a380)
Pressing the SMOKE RESET hard key on any FAP or mini FAP resets the audio and some visual indications.
The remaining visual indications will remain until all smoke has dissipated.
55
What are the audio and visual indications when the Evacuation Signalling Command is activated from the Flight Deck (a380)
Audio signal sounds throughout cabin.
EVAC RESET hard key flashes red on all FAPs and mini FaPs.
Red indicator light flashes with message !EVACUATION! On all AIPs
56
How is a priority call made to the flight deck (a380)
Select PRIO CAPT and press SEND key from the handset
57
Where are the water shut off valves located in the shower spa (a380)
Under the sink
58
When will the SLiDE ARMED light illuminate white and steady (a380)
The door is in the armed position.
| Door control handle is lifted
59
What is the pre flight check of the lavatory smoke detectors (a380)
Collectively done by the purser by pressing the SMOKE DETECT key on the FAP.
Individual cabin crew shall check that the smoke detector is not tampered with or obstructed.
60
When will the cabin pressure light flash red (a380)
When there is residual
Pressure in the cabin provided that:
The associated slide/raft is disarmed.
All engines are off
61
What are the steps to disconnect the Upper Deck slide raft (a380)
Lift the flap
Remove the slide raft release handle from the pouch.
Pull the release handle with a pulling force of 40kg.
Cut the mooring line
62
What are the audio and visual indications of an EMERGENCY call from the Flight Deck (a380)
3x HI LO chimes throughout the cabin.
Flashing red light on all AIPs.
Message !EMER! > CAPT on AIP display.
Flashing red light on all ACPs
63
What is the duration of oxygen dependent on (a380)
The number of masks in use.
| The aircraft altitude (the lower the altitude the less oxygen will flow to the masks)
64
What are the audio and visual indications when the M1 slide extension failed to inflate (a380)
SLIDE NOT READY indicator on the DSIP of the related door will flash red.
A buzzer will sound for 120 seconds.
65
What are the functions of the re entry strap (a380)
Help re enter the aircraft after evacuation.
| Avoid free fall of slide raft when disconnected from the aircraft.
66
Where is the survival kit located on the Upper Deck (a380)
Located in the upper deck door lining behind a quick release cover.
67
Where can te evacuation signalling command system be activated from (a380)
The flight deck overhead control panel.
| FAP at ML1 and UL1
68
What are the audio and visual indications inside the MD-CRC when smoke is detected (a380)
Single LO chime repeatedly for 30 seconds, followed by repetitive triple LO chime every 30 seconds.
CRC lighting automatically adjusts to 100% brightness.
Affected location is displayed in text on the SMOKE DEtECT page on both mini FAPs
69
When will the M1 door slide extension deploy (a380)
In the event of a tail tip (nose up altitude)
70
When will the cabin Oxygen System deactivate (a380)
When the cabin altitude reaches 10,000 feet, the oxygen will stop flowing.
71
What is the pre flight check of the ADT 406s (a380)
Correct qty an securely stowed.
Toggle switch in ARMED position.
Ensure antenna is fitted.
72
How will cabin crew evacuate from the MD-CRC (a380)
Should the main entrance doors of the CRC be blocked, use the emergency escape panel separating the FCRC and the CCRC
73
When will the slide rafts and escape slide integral emergency lights activate (a380)
Upon deployment of the slide rafts and escape slides
74
What are the SOPs for the business class social area during turbulence when the seat belt sign is on (a380)
Request 6 passengers to sit on the lounge seats and fasten their seat belts.
Any additional passengers to return to their seats in the cabin and fasten their seat belts.
75
What are the actions of the cabin crew inside the MD-CRC during a rapid decompression (a380)
If occupying a bunk - fasten/tighten the bunk belt.
If not occupying a bunk - access a vacant bunk and fasten bunk belt.
Activate and don an oxygen mask.
Upon hearing the captains PA, follow the appropriate post decompression SOPs.
76
What is the duration of the emergency lighting system (a380)
Approx 10 minutes
77
Where is the forward smoke curtain located? (a380)
It is located in the ceiling compartment above the forward staircase
78
When does the Sterile cabin policy start for landing? (a380)
This period will start at the "cabin crew prepare for landing" PA until the aircraft vacates the active runway.
79
When will the MIP be used? (A380)
When the slide raft or escape slide fails to inflate automatically
80
Which passengers should not be seated in outboard where emergency exits are located. (A380)
Passengers with reduced mobility, visual or hearing impairments.
Elderly or frail persons.
Children or infants.
Deportees or prisoners in custody.
Obese persons or any passenger wearing an extension seat belt.
Passengers using Portable Oxygen Concentrators (POCs)
81
What should cabin crew do upon discovery of a threatening message on board the aircraft?
Inform the captain immediately.
Confirm that the pre flight security search of the area was completed.
Take all necessary measures to preserve evidence.
82
During a red warning in flight what are the cabin crew initial actions if an article is found that is in any way suspicious?
Do not touch or move.
Do not leave the device unattended.
Inform the flight crew immediately giving exact location, accurate description and size of the article.
83
What does B.D and E.O.D stand for?
Bomb Disposal
| Explosive ordnance disposal
84
What is the name of the check list cabin crew will use if instructed to move the suspicious article to the LRBL.
Emirates Least Risk Bomb Location (LRBL) Checklist
85
Who will move a suspicious article to the LRBL
A volunteer cabin crew
86
How many crew are required to act as escorts while moving the suspicious article to the LRBL?
Two
87
What must cabin crew check on a passenger boarding card?
Destination
Date
Flight number
88
On a380 if the suspicious article is discovered on the upper deck, which stairs should the crew use to move it to the LRBL?
Aft stairs only
89
A "disruptive/unruly passenger" is defined as someone hose behaviour:
Causes discomfort to other people.
Causes damage to property.
Is not compliant with the instructions of EK staff.
Endangers the safety of the aircraft, passengers, crew or themselves.
90
How many times may a formal warning be given to a disruptive/unruly passenger?
Once only
91
What two reports must be completed in a disruptive/unruly passenger incident?
```
KIS report
Witness statement (at least two)
```
92
During sitting/standing restraint technique what parts of the passengers body should be restrained with extension seatbelt?
Legs (as a support to restraint straps)
| Elbows
93
What is the meaning of the pressure points in Advance Restraint Techniques
Pressure points are te most sensitive parts of the nerves in human body that may produce significant pain and therefore mobility or immobilize when manipulated in a specific manner.
94
In restraining, what is the role of the observer?
To monitor the entre restraining process. The observer must instruct the other crew members involved to act immediately in the event of any medical issue arising (eg the passenger is having difficulty breathing)
95
Where is the restraint kit located?
Under the purser jump seat
96
In dubai, who will provide the initial support to crew when police or security are called to meet the aircraft?
EKAS (emirates airport services)
97
What should cabin crew do during custodial phase of hijacking?
Observe hijackers behaviour
Note their appearance, dress, language, demands, weapons
Memorise as much detail as possible about what is happening in the cabin.
Observe passengers behaviour. If possible keep passengers calm and prevent them from forming groups.
98
What should the cabin crew do if they discover a non standard item during the pre flight security search?
Do not touch or move the item.
Do not leave unattended.
Immediately inform the purser or cabin supervisor.
Purser or cabin supervisor to evaluate the item using the H.O.T principle.
Inform the captain throughout the process.
If further assessment is not required, place the item in a lockable stowage and treat as a lost and found item.
99
What technique can cabin crew use when dealing with non compliance disruptive/unruly passenger?
ASI - ask, suggest, insist
100
What is the correct speed of chest compressions during CPR
100 to 120 compressions per minute
101
During CPR, how much time do you have to deliver rescue breaths
Less than 10 seconds
102
What are the aims of recovery position
```
Keeps the airway open assisting the casualty to continue breathing.
Allows fluids (such as vomit or blood) to drain from the mouth.
```
103
What is your management of a conscious child suffering from a complete blockage of the airway
Deliver abdominal thrusts.
104
What is the procedure to open an additional FAK
Captains permission must be sought through the purser before opening. The captain will advise what kits should be opened.
105
What is the procedure regarding severe allergic reaction when the casualty does not have history
Contact Medlink.
Inform CSV and purser and flight deck
PA for a medical
Professional on board
106
If a customer has a suspected communicable disease, when should you replace the face mask?
As soon as the mask becomes damp/humid
107
What are the medications located in the red controlled drug pouch of the EMK
Medications for anxiety (Xanax)
| Medications for pain (tramal)
108
What is the recommended position for a casualty suffering from an asthma attack
Sit in an upright position leaning slightly forward.
109
Give three signs and symptoms of drug overdose
```
Abnormal behaviour
Drowsiness
Nausea and vomiting
Seizures
Sweating
Unconsciousness
```
110
Apart from basic management, what else will you do to manage hyperglycaemia?
Encourage to take own medication (insulin).
Encourage to drink plenty of water.
Immediately initiate the collapsed casualty action plan if the casualty becomes unconscious
111
When will you place a casualty with medical shock in the upright position
If the casualty is having chest pain or difficulty in breathing
112
What does the acronym for stroke FAST stand for?
Face
Arms
Speech
Time
113
What is the method of controlling bleeding of a wound with an embedded/protruding object
Indirect pressure
114
Name three items of equipment needed to manage an open fracture
```
Gloves
White bandage
Cream bandage
Triangular bandage
Melonin dressings
Biohazard bag
```
115
What is the priority when managing a burn
Cool the area for a minimum of 10 minutes using cool water until it does not hurt.
116
When will you release the tourniquet
Every 15 minutes for 15 seconds
117
Give two signs and symptoms of ear distress
Mild to severe pain mainly on descent
Partial or total hearing loss
Possible bleeding from the ear
118
Which medication can be administered for a casualty with sinus distress
Nasal decongestant and pain medication from the FAK/amenities container
119
What is heat stroke?
A condition caused by prolonged exposure to high temperatures/humidity and is sudden in onset
