Jamf Pro Setup and Infrastructure Flashcards

1
Q

What is Mobile Device Management (MDM)?

A

A solution that allows organizations to deploy applications, send remote commands, enforce security, and provide functionality to Macs, iPads, iPhones and Apple TVs

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2
Q

What are the three requirements for MDM?

A

Jamf Pro Server,
Devices to Manager,
Access to Apple Push Notification Service (APNS)

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3
Q

Which operating systems support MDM?

A

macOS
iOS
iPadOS
tvOS

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4
Q

How is a configuration profile deployed?

A
  1. Jamf sends request to APNS
  2. APNS notifies the device
  3. The device reaches out to Jamf for installation
  4. The device reports the outcome to APNS
  5. APNS notifies Jamf
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5
Q

What does APNS do?

A

Allows apple devices to receive notifications (in the form of badges, banners, alerts, and MDM commands)

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6
Q

How does automated device enrollment help organizations?

A

Allows organizations to manage content and deploy devices

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7
Q

Which service allows organizations to purchase applications in volume?

A

The Volume Purchase Program

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8
Q

Which service allows organizations to create Managed AppleIDs?

A

Apple Business / School Manager

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9
Q

What does integrating with GSX allow organizations to accomplish?

A

Integration with Apple’s Self-Servicing Account Program to repair and service their own products

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10
Q

What does the Computers tab contain?

A

Sections for managing enrolled computers, such as Policies, Profiles, App Store Apps, Groups, and PreStage Enrollments

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11
Q

What options are available under the Devices tab?

A

Sections for managing enrolled devices, such as Profiles, App Store Apps, Groups…

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12
Q

What are the five Jamf Pro apps?

A
Composer
Jamf Admin
Jamf Imaging
Jamf Remote
Recon
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13
Q

What does Composer do?

A

Create packages for deployment

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14
Q

What does Recon do?

A

Enroll computers in Jamf that aren’t in Apple Business Manager

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15
Q

What does Jamf Imaging do?

A

Image computers on High Sierra or earlier

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16
Q

What does Jamf Remote do?

A

Remote into computers and run scripts, policies, and commands

17
Q

What does Jamf Admin do?

A

Upload packages to DPs, assign categories, create printers

18
Q

For what is the Users tab primarily used?

A

User based volume distribution of apps and books

19
Q

What are the four different Privileges for Jamf user accounts?

A

Administrator, Auditor, Enrollment Only, Custom

20
Q

What kind of access do Administrators have?

A

Unlimited access

21
Q

What kind of access to Auditors have?

A

Read only access

22
Q

What kind of access do enrollment only users have?

A

Access to enrolling computers or devices in Jamf Pro and Recon

23
Q

What kind of access do custom users have?

A

Granular access to specific items (such as only access to Jamf Remote)

24
Q

What is enrollment?

A

The process of adding a macOS, iOS, iPadOS, or tvOS device into Jamf for management

25
Q

When does Automated Device Enrollment Begin?

A

The Setup Assistant

26
Q

During which step of the setup assistant does a device determine whether it belongs to an organization?

A

The Wi-Fi step

27
Q

Why would an organization decide to use a PreStage Enrollment?

A

To make setup easier (for users and IT)

To enroll the computer management

28
Q

Does Automated Device Enrollment work in a BYOD environment? Why?

A

Not really because the Mac needs to be bought from Apple or a reseller for the purpose of device enrollment.

29
Q

What does User-Initiated Enrollment do?

A

Empowers the users and eases the burden on IT by allowing the users to enroll their own devices

30
Q

Why is User-Initiated Enrollment beneficial in BYOD environments?

A

Because the user can enroll their device that can’t be added to Apple Business / School Manager

31
Q

How does enrolling a computer differ from enrolling a mobile device with User-Initiated Enrollment?

A

There are more options when enrolling a computer, such as creating a management account.