ITTOs Flashcards

0
Q

What are the ITTOs for the project charter?

INITIATING

A

INPUTS: Business Case, Project Stmt of Work (SOW), Contract (external customer), External Environmental Factors (EEF), Organizational Process Assets (OPA)
TOOLS & TECHNIQUES: Expert Judgement
OUTPUTS: Project Charter

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1
Q

PROJECT CHARTER

INITIATING

A

Develop document that officially authorizes a project or phase

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2
Q

What does SOW contain?

INITIATING

A

SOW contains description of products or services to be supplied by project.

  • *BPS**
  • Business Need
  • Product Scope Description
  • Strategic Plan alignment
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3
Q

What is the purpose of a Business Case?

INITIATING

A

The Business Case provides information whether or not the project is worth the required investment

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4
Q

What is the purpose of the Project Charter?

INITIATING

A

Project Charter formally authorizes a project, is drafted by the PM, signed & approved by initiator, sponsor & PMO. Contains:

  • project purpose, justification, objectives
  • business needs of project
  • high level stakeholder requirements: scope, milestones, deliverables
  • high level risks, assumptions & constraints
  • summary milestone schedule
  • summary budget
  • success criteria and approval requirements
  • product description broad enough so changes are not required
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5
Q

Identify Stakeholders

INITIATING

A

Identify all of the people, groups, their interests, expectations, involvement, and their impact by and on project

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6
Q

What are the ITTOs for Identify Stakeholders

INITIATING

A

INPUTS: Project Charter, Procurement Documents, EEFs, OPAs
TOOLS: Expert Judgement, Stakeholder Analysis
OUTPUTS: Stakeholder Register, Stakeholder Management Strategy

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7
Q

Collect Requirements

PLANNING

A

Elaborate & document stakeholders needs & expectations in adequate detail.

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8
Q

What are ITTOS for Collect Requirements?

PLANNING

A
INPUTS: Project Charter, Stakeholder Register
TOOLS & TECHNIQUES: 
- Interviews, Focus Groups, Workshops
- Group Creativity Techniques
- Group Decision Making Methods
- Questionnaires, Surveys
- Prototypes
- Observations
OUTPUTS:
- Requirements Management Plan
- Requirements Documentation 
- Requirements Traceability Matrix
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9
Q

What types of interviews are used to collect requirements?

PLANNING

A
INTERVIEWS: 1 on 1, Q&A With SMEs
FOCUS GROUPS: Pre-Qualified Stakeholders & SMEs participate, Moderated Discussions
FACILITATED REQUIREMENTS WORKSHOPS: 
- Cross Functional Groups
- Reconcile Stakeholder Differences
- Quality Function Deployment (QFD)
- Joint Application Design (JAD)
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10
Q

What Tools & Techniques Are Used To Collect Requirements?

PLANNING

A
  • Interviews, Focus Groups, Workshops
  • Group Creativity Techniques
  • Group Decision Making Methods
  • Questionnaires, Surveys
  • Prototypes
  • Observations
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11
Q

What is included in Quality Function Deployment (QFD)?

PLANNING

A

Quality Function Deployment (QFD) includes:

  • House of Quality:
    • Customer Requirements (What), Voice of Customer (VoC)
    • Technical Requirements (How), Relationship Matrix (How well product addresses requirements), Targets (Derived from planning matrix), Planning Matrix (Competitor Assessment)
  • JAD - Users & Developers work together
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12
Q

What are the QFD Group Decision Making Techniques?

PLANNING

A

QFD group decision making techniques include

  • Unanimity: Everyone agrees
  • Majority: More than 50% members support
  • Dictatorship: One individual’s decision
  • Plurality: Largest block in group decides (may/may not = majority)
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13
Q

What are the outputs of Collect Requirements?

PLANNING

A

The outputs of Collect Requirements;

  • Requirements Management Plan
  • Requirements Documentation ( Start out high level & are progressively elaborated)
    • Business Needs, Limitations, Functional/Non-Functional Requirements, Quality Requirements, Impacts, Acceptance Criteria, Assumptions, Constraints
  • Requirements Traceability Matrix
    • Table links requirements to origin & traces them thru product life cycle
    • Traces requirements to goals, exceptions
    • Trace requirements to project scope & WBS
    • Trace requirements to product design
    • Trace requirements to test strategy and scenarios
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14
Q

What is Define Scope?

PLANNING

A

Scope Definition - Develop a detailed description of the project & product (scope statement)

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15
Q

What are the ITTOs for Collect Requirements?

PLANNING

A
INPUTS: 
- Project Charter
- Requirements Documentation 
TOOLS & TECHNIQUES:
- Expert Judgement 
- Product Analysis
- Alternatives Identification 
  * Brainstorm 
  * Lateral Thinking
  * Pair-Wise Comparisons
NOTE: Scope Mgmt Plan that guides scope mgmt processes is developed in Develop Project Mgmt Plan
- Facilitated Workshops
OUTPUTS: 
- Project Scope Statement (assumptions & constraints)
- Project Document Updates.
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16
Q

What is the WBS?

PLANNING

A

The WBS subdivides the project deliverables into smaller, more manageable components or packages.

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17
Q

What are the ITTOS for the WBS?

PLANNING

A
INPUTS:
- Project Scope Statement 
- Requirements Documents
TOOLS & TECHNIQUES:
- Decomposition
OUTPUTS:
- WBS
- WBS Dictionary
-  Scope Baseline
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18
Q

How do you define activities for the WBS?

PLANNING

A

Identify actions to be performed to produce the project deliverables.
P67BL

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19
Q

What are the ITTOs for WBS Define Activities?

PLANNING

A
INPUTS: Scope Baseline
Tools & Techniques:
- Decomposition
- Rolling Wave Planning
- Templates
- Expert Judgement
OUTPUTS:
- Milestone List
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20
Q

Define Rolling Wave Planning

PLANNING

A

Rolling Wave Planning is a form of progressive elaboration.

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21
Q

Name components of the Activities List

PLANNING

A

Attributes of the Activities List are:
ID, WBS ID, name, successor, leads, lags, resources, deadlines, assumptions and constraints
p67bl

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22
Q

Name the types of Milestone Lists

PLANNING

A

The types of Milestone Lists are:
- Mandatory Milestones are required under contract or charter
- Optional Milestones are based on historical information
p67bl

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23
Q

Explain Sequence Activities

PLANNING

A

Sequence Activities - Identify and document logical relationships among activities. Activies must bee sequence accurately to achieve a realistic schedule.

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24
Name the ITTOs for Sequence Activities. | PLANNING
``` INPUTS: - Activity List and it's attributes - Milestone Lists - Project Scope Statement Tools & Techniques: - Precedence Diagramming Method (PDM) - Dependency Determination - Network Templates - Leads & Tags OUTPUTS: Schedule Network Diagram p68bl ```
25
What are the types of Activity Relationships? | PLANNING
The types of Activity Relationships are - Finish to Start (most common),Can't paint wall prior to building it - Start to Start - Can't level concrete before found poured - Finish to Finish - Can't inspect electric before wiring complete - Start to Finish- Relay runner A can't start til runner B finishes p68bl
26
Describe Precedence Diagramming Method (PDM) | PLANNING
Precedence Diagramming Method (PDM) - is also called Activity on Node (AON) - uses boxes or rectangles as nodes to represent activities - cconnects boxes with arrows which represent dependencies - does not use dummy activities - includes all 4 relationships (FF, FS, SS, SF) - used in Critical Path Method (CPM) p69bl
27
Describe Arrow Diagramming Method (ADM) | PLANNING
The Arrow Diagramming Method is also called Activity On Arrow (AOA) - uses arrows to represent activities - connects arrows with nodes which represent dependencies - uses dummy activity represented by dotted lines - dummy activities connect events but do not represent work, used to show logical sequencing -includes FS relationships only p69bl
28
What Tools & Techniques are used for Dependency Determination? PLANNING
The types of dependency determination are - External - Involves a relationship between project activities & non-project activities. Government rules & regs & environmental hearings. - Mandatory (Hard Logic) - Inherent in the work, contractually required. Physical limitations: room cannot be built without proper foundation - Discretionary (Preferred Logic/Preferential or Soft Logic) - Defined by project team based on best practices. *If conflict exists between dependencies, external dependency supersedes others - Network Templates - Reusable portions of historical network. Also called subnetwork or fragment network. - Lead - Accelerating the start of the next activity - Lag - Waiting time between 2 tasks p70bl
29
How do you estimate activity resources? | PLANNING
You estimate activity resources by estimating the type and quantity of resources (people, equip, material or supplies). Closely coordinated with the cost estimating process. p70bl
30
What are the ITTOs for estimating activity resources? | PLANNING
``` INPUTS: Activity Lists, Resource Calendars TOOLS & TECHNIQUES: 9 Estimation Techniques 1.Bottom Up Estimating 2.Alternatives Analysis (- Published estimating data) 3.Analogous Estimating (Top-Down) (- Expert Judgement) 4.Parametric Estimating 5.Three-Point Estimate 6.Reserve Analysis 7.PERT Calculations (Optimistic, Pessimistic, Most Likely) - PERT Weighted Average = (O-M+P)/6 - Standard Deviation (SD) = (P-O)/6 - Variance = (SD) squared 8. Costs of Quality - Total cost of all efforts to achieve quality (design, training, re-work) 9. Vendor Bid Analysis OUTPUTS: - Activity resource requirements - Resource breakdown structure (RBS) p71-82bl ```
31
Define Bottom-up estimating (estimating tool #1) | PLANNING
``` Bottom-up estimating - Work decomposed to more detail - Estimate prepared for detailed pieces by team - Estimates are aggregated - Most accurate; takes time & $ p71bl ```
32
Define Alternatives Analysis (estimating tool #2) | PLANNING
Alternatives Analysis - Different resources or capabilities - Different machines or tools p71bl
33
Define Analogous Estimating (Top down) (estimating tool #3) | PLANNING
``` Analogous estimating - Using actual duration of previous similar activity as basis for estimating duration of a future activity. A historical estimate. - A type of expert judgement - Used for ROM estimation p72bl ```
34
Define Parametric Estimating (estimating tool #4) | PLANNING
Parametric Estimating - uses a mathematical model as a basis to estimate. p72bl
35
Define the 3 Point Estimate (estimation technique #5) | PLANNING
``` PERT Calculations (Program Estimation Review Technique) Optimistic = best case scenario Pessimistic= worst case scenario Most Likely) = normal case scenario - PERT Weighted Average = (O-M+P)/6 - Standard Deviation (SD) = (P-O)/6 - Variance = (SD)squared ```
36
Define Reserve Analysis (estimation technique #6) | PLANNING
Reserve Analysis incorporates additional time (buffer - NOT padding) to activity durations to account for schedule uncertainty. - Also called reserve or contingency or buffer * time reserves * cost contingency - Compares remaining reserves to remaining risks for adequacy
37
Define PERT Calculations (Estimation tool #7) | PLANNING
PERT Calculations (Optimistic, Pessimistic, Most Likely) - PERT Weighted Average = (O-M+P)/6 - Standard Deviation (SD) = (P-O)/6 - Variance = (SD) squared
38
What is the Cost of Quality (Estimation technique #8) | PLANNING
The Total of Cost of Quality is the cost of all efforts to achieve quality: - design/training costs - rework - scrap
39
Define Vendor Bid Analysis (estimation technique #9) | PLANNING
Vendor Bid Analysis requires the analyzation of project cost based on vendor bids.
40
Define Develop Schedule | PLANNING
Schedule development is an iterative process that determines planned start and end dates for activites. p74bl
41
What are the ITTOs for Schedule Development? | PLANNING
Schedule Development (imposed deadline may require backwards schedule development. Monte Carlo Simulation is used for project duration (PERT is for task duration)) INPUTS: - Project Scope Statement - Activity List, attributes - Schedule Network Diagram - Resource Requirements, Calendars - Duration Estimates TOOLS & TECHNIQUES: - Schedule Compression - What-if Scenario Analysis - Critical Path Method - Resource Leveling - Critical Chain Method (Apply Leads & Lags) OUTPUTS: - Schedule Baseline - Developed from project data based on network analysis of schedule model - Project Schedule - Schedule Data (other info that explains data) *Milestone Chart (shows target or goals) *Bar/Gantt Chart (shows activity start, end, duration) p74bl
42
Define Schedule Compression (schedule tool #1) | PLANNING
Schedule Compression - Mathematical analysis that looks for ways to shorten the project schedule without changing the project scope. - Crashing - More people, more costs - Fast Tracking - Performing activities in parallel, high risk p74bl
43
Define What-if Scenario Analysis (schedule technique #2) | PLANNING
What-if Scenario Analysis - Calculating multiple project durations with different sets of activity assumptions - Uses 3 point estimates - Monte Carlo Simulation (also a risk quantitative analysis technique
44
Define Critical Path Method (schedule technique #3) | PLANNING
The Critical Path Method - Longest path in a network diagram - Slack or Float for Critical Path is zero or negative - Calculates the earliest project finish date - When deadline for a task on Critical Path is missed use * crashing * fast tracking
45
How is the Critical Path calculated? | PLANNING
To calculate Critical Path 1. Translate tabular information to a network diagram 2. Identify all paths and their durations 3. Longest path (duration) = critical path (duration) = project duration 4. Float on all activities on critical path = 0 5. Float on activities on other paths = (F(task = CP-L(task) OR Critical path duration-length of longest path with the activity on it. 6. When delays occur, recalculate Critical Path & Floats 7. When new activities are added, recalculate critical path and floats. 8. Also understand forward/backward pass, ES, EF, LS, LF - Free Float = ES-EF p75-76bl
46
Define Critical Path Method (CPM) | PLANNING
CPM calculates early & late start & end dates and total float for all activities regardless of resource limitations -forward pass (EF+ duration) - backward pass (LF=LS+duration; LS=LF-duration) - Total Slack or Total Float (F) = time an activity can be delayed from ES without delaying project finish date. FLOAT=LS-ES; FLOAT=LF-EF - Free Slack or Free Float = time an activity may be delayed without delaying start of successor activity. p78bl
47
Define Critical Chain Method | PLANNING
Critical Chain Method - modifies project schedule to account for limited resources - uses flexible start times, buffer management and resource leveling - uses buffer instead of float - focuses on best case scenarios p78bl
48
Define Resource Leveling | PLANNING
Resource leveling - keeps resource usage at a constant level OR - allocates scarce resources to critical path activities first - often results in a longer project duration
49
How do you estimate project costs? | PLANNING
Project cost estimates are developed by approximating the monetary resources needed to complete project activities. p80bl
50
What are the ITTOs associated with project cost estimation? | PLANNING
``` The ITTOs associated with project cost estimation are INPUTS: -Scope Baseline -Project Schedule -Human Resource Plan -Risk Register Tools & Techniques: -Analagous estimating -Bottom-up estimating -Three-Point estimating -Cost of Quality -Vendor Bid Analysis *Reserve Analysis OUTPUTS: Activity Cost Estimates 1. Rough Order of Magnitude (ROM): Range: -25% to +75% (initiating) 2. Budget: Range: -10% to +25% (early planning) 3. Definitive Range: 5% to 10% (late planning) Prepared from well-defined specifications. ``` Note: A cost management plan that guides management processes is developed in Develop Project Management Plan. p80bl
51
What is used to develop a Cost Management Plan? | PLANNING
To develop a Cost Management Plan you need -Level of Accuracy - Precision rounding of data - Rules of Performance Measurement - The Earned Value Management (EVM) methods selected. *Weighted milestones *fixed formula *percent complete -Units of Measure - Money, Time -Other: Equivalent Completed Units & Level of Effort p80bl
52
Describe the Weighted Milestones method of using Earned Value Management. PLANNING
The Weighted Milestones method of EVM assigns a budget value that is earned at the completion of that milestone. p81bl
53
Describe the Fixed Formula method of EVM. | PLANNING
The Fixed Formula method of EVM - 0/100, 25/75, 50/50 for example 1 month milestone with 0% earned when started and 100% earned when completed. p81bl
54
Describe Percent Complete Method of EVM | PLANNING
Percent Complete is based on subjective estimate of the % complete. p81bl
55
What other ways can Earned Value Management be used? | PLANNING
Other EVM methods are -Equivalent Completed Units -Level of Effort p81bl
56
Name the Scope Baseline: Cost Types | PLANNING
The Scope Baseline: Cost Types are - Direct: Costs that can be traced directly to a project and are not shared with other objectives or projects -Indirect: Costs that can't be directly traced to a project. Also called overhead. p81bl
57
Describe the Scope Baseline: Cost Behaviors | PLANNING
Scope Baseline: Cost Behaviors are: -Fixed - A periodic charge that does not vary. - Variable - Cost that fluctuates p81bl
58
Define the Types of Cost Estimates | PLANNING
``` The Types of Cost Estimates are: 1.Rough Order of Magnitude Range: -25% to + 75% (initiating) Used during project evaluation 2.Budget Range: -10% to +25% (early planning) 3.Definitive Range: 5% to 10% (late planning) Prepared from well prepared specifications p82bl ```
59
How are budgets determined?
To determine the budget, aggregate the estimated costs of individual activities or work packages to establish a total cost baseline (excludes management reserves).
60
What are the ITTOs related to determining a budget? | PLANNING
``` The ITTOs related to determining a budget INPUTS: -Cost Estimates -Scope Baseline -Schedule -Contracts TOOLS & TECHNIQUES: -Cost Aggregation -Reserve Analysis -Funding Limit Reconciliation OUTPUTS: -Cost Performance Baseline -Project Funding Requirements ```
61
Describe the Tools & Techniques for Determining a Budget. | PLANNING
The Tools & Techniques for budget determination are 1.Cost Aggregation - Work package cost estimates are aggregated to higher components of WBS (example: control accounts or entire project) 2.Reserve Analysis - Contingency Reserves for changes resulting from known risks (known unknowns). PM owns. - Management Reserves for changes resulting from unknown risks or changes (unknown unknowns). Management owns. 3.Funding Limit Reconciliation - Reconcile planned expenditures vs funding limit (reschedule work). OUTPUTS: 1.Project Funding Requirements -By quarter, year...etc -Cost Baseline=Expenses+Contingency Reserves -Funding=Cost Baseline+Management Reserves 2.Cost Performance Baseline -Authorized time-phased budget at completion (BAC) -Summation of approved budget over time - =Projected expenses+anticipated liabilities -Used to monitor & control cost performance of project -Also called S-Curve -In EVM cost performance baseline is referred to as Performance Measurement Baseline (PMB) p83bl