ITSM - Request Fulfillment Flashcards
1
Q
Complete later - Bascically the process of a user creating a standard change request…
A
… log ticket via tool which then goes through financial authorisation (as per the FL COOL process)
Complete later - Bascically the process of a user creating a standard change request…
… log ticket via tool which then goes through financial authorisation (as per the FL COOL process)