Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Year 3, 1st semester > ITEC 60 > Flashcards

ITEC 60 Flashcards

1
Q

The discipline dealing with what is good and bad and with moral duty and obligation.

A

Ethics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

__________ is concerned with
fundamental principles of right
and wrong and what people
ought to do.

A

Ethics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

__________ is a set of beliefs about right and wrong behavior within a society.

A

Ethics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

______________ conforms to generally accepted norms— many of which are almost universal.

A

Ethical Behavior

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

_____________ are habits that incline us to do what is acceptable.

A

Virtues

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

___________ are habits that incline us to do what is unacceptable.

A

Vices

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

____________ is the complex
scheme of moral values that
we choose to live by.

A

Value System

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

__________ is the moral principles that govern a person’s behavior or the conducting of an activity.

A

Ethics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

__________ are concerned with the principles of right and wrong behavior and the goodness or badness of human character.

A

Morals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

___________ is the system of rules that a particular country or community recognizes as regulating the actions of its members and may enforce by the imposition of penalties.

A

Law

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

_______ and ______ differ because the _________ demands an absolute subjection to its rules and commands.

A

Moral and Law , Law

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

______ and ______
__________ are rules of conduct.
__________ are rules developed by governments in order to provide balance in society and protection to its citizens.

A

Moral and Law
Ethics
Law

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

_________ comes from
people’s awareness of what is right and wrong.

A

Ethics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

_________ are enforced by governments to their people.

A

Laws

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Ethics has risen to the top of
the business agenda because
the risks associated with
inappropriate behavior have
increased, both in their
likelihood and in their potential
negative impact.

A

Ethics in Business World

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

________________ it refers to the standards for morally right and wrong conduct In business.

A

Business Ethics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

_____________ enhances the law by outlining acceptable behaviors beyond government control.

A

Business Ethics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Why Business Ethics are important?

A

Protect the organization and its employees from legal action.

Create an organization that operates consistently. Produce good business.

Avoid unfavorable publicity.

Gain the goodwill of the community.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

_________ involve providing money, property, favors, or anything else of value to someone in business or government in order to obtain a business advantage.

A

Bribes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

___________ are made openly and publicly as a gesture of friendship or goodwill with no expectation of a future favor for the donor.

A

Gifts

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Importance of Business in the workplace

A

Improved employee retention

Stronger collaboration

Increased professional value

More effective leadership

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

____________ it refers to a written set of guidelines issued by an organization to its worker and management to help them conduct their actions in accordance with its primary values and ethical standards.

A

Code of Ethics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Difficulties in implementing code of ethics

A

The main difficulty with code of ethics is that they do not establish priority between norms and beliefs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

There are three main areas that can create an obstacle to put codes into practice —

A

Culture, Design and Enforcement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Improving Corporate Ethics

A

Employees are willing to seek advice about ethics issues.

Employees feel prepared to handle situations that could lead to misconduct.

Employees are rewarded for ethical behavior.

The organization does not reward success obtained through questionable means.

Employees feel positively about their company.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Ethics in Information Technology

A

The increased use of information technology has raised many ethical issues for today’s IT professional.

Licensing of IT professionals

Internet communication

Intellectual property

Employee/employer issues

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Four Common Approaches used in Ethical Decision-Making

A

Virtue Approach
Utilitarian Approach
Fairness Approach
Common Good Approach

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

The ethical choice is the one that best reflects moral virtues in ourselves and our community.

A

Virtue Approach

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

The ethical choice is the one that produces the greatest excess of benefits over harm.

A

Utilitarian Approach

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

The ethical choice is the one that treats everyone the same and does not show favoritism or discrimination.

A

Fairness Approach

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

At its core, it is all about how businesses can apply technology to solve and optimize organizational
issues at scale.

A

I.T

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

_______________ work within teams and play a big role within organizations of all sues.

A

IT professionals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

main tenets of what IT professionals cover into three main categories:

A

IT Operations
IT Governance
Infrastructure

34
Q

A calling that requires specialized knowledge and often long and intensive academic preparation.

A

PROFESSION

35
Q

PROFESSIONAL

A

Require advanced training and experience

Must exercise discretion and judgment in their work

Their work cannot be standardized

Contribute to society, participate in lifelong training, assist other professionals

Carry special rights and responsibilities

36
Q

_________________ are the people who build, test, install, repair, and maintain hardware and software within organizations.

A

IT professionals

37
Q

Some organizations will have an in-house IT team, whereas smaller scale businesses may hire freelance IT professionals for specific tasks.

A

IT Professionals

38
Q

Partial list of IT Specialist

A

Programmers
Systems analysts
Software engineers
Database administrators
Local area network (LAN)
administrators
Chief information officers
(CIOs)

39
Q

IT workers are not recognized as Professionals

[ not licensed by the state
or federal government.
are not liable for
malpractice]

A

LEGAL PERSPECTIVE

40
Q

The Changing Professional Services Industry

A

Client Sophistication
Governance
Connectivity
Transparency
Modularization
Globalization
Commoditization

41
Q

IT workers involved in
relationships with

A
  1. Employers
  2. Clients
    3.Suppliers
  3. Other Professionals
  4. IT Users
  5. Society at large
    Notes
42
Q

Act of illegally making copies of software or enabling access to software to which they are not entitled.

A

Software piracy

43
Q

Area in which IT workers can be tempted to violate laws and policies.

A

Software piracy

44
Q

The Business Software Alliance (BSA) is a trade group representing he world’s largest software and hardware manufacturers mission is to stop the unauthorized copying of software.

A

Software piracy

45
Q

Thousands of cases prosecuted each year.

A

Software Piracy

46
Q

Trade Secrets

A

Business information generally unknown to public

Company takes actions to keep confidential

Require cost or effort to develop

Have some degree of uniqueness or novelty

47
Q

Employee attracts attention
to a negligent, illegal, unethical, abusive, or dangerous act that threatens the public interest.

A

Whistle-blowing

48
Q

IT Worker provides:

A

hardware, software, or services at a certain cost and within a given time frame.

49
Q

Clients provides:

A

Compensation
Access to key contacts
Workspace

This relationship is usuaIly documented in contractual terms

50
Q

______________ makes decisions about a project based on information, alternatives, and recommendations provided by the IT worker

A

Client

51
Q

____________ trusts IT worker to act in client’s best interests

A

Client

52
Q

IT worker trusts that client will provide relevant information, listen to and understand what the IT worker says, ask questions to understand impact of key decisions, and use the information to make wise choices.

A

RELATIONSHIPS BETWEEN IT
WORKERS AND CLIENTS

53
Q

Ethical problems arise if a
company recommends its own products and services to remedy problems they have detected.
Creates a conflict of interest

A

RELATIONSHIPS BETWEEN IT
WORKERS AND CLIENTS

54
Q

Problems arise during a
project if IT workers are unable
to provide full and accurate
reporting of a project’s status.

Finger pointing and heated
discussions can ensue

A

RELATIONSHIPS BETWEEN IT
WORKERS AND CLIENTS

55
Q

A crime of obtaining goods, services, or property through deception or trickery

A

Fraud

56
Q

Misstatement or incomplete statement of material fact.

A

Misrepresentation

57
Q

If _________________ causes a party to enter into a contract, that party may have the right to cancel contract or seek reimbursement for damages

A

Misrepresentation

58
Q

One party fails to meet the terms of a contract.

A

Breach of Contract

59
Q

When there is material breach of contract:

A

(1 ) The non-breaching party may rescind the contract, seek restitution of any compensation paid to the breaching party, and be discharged from any further performance under the contract.
(2) treat the contract as being in effect and sue the breaching party to recover damages.

60
Q

Are made in secret, as they are neither legally nor morally acceptable.

A

Bribes

61
Q

Are often made indirectly through a third party

A

Bribes

62
Q

Encourage an obligation for the recipient to act favorably toward the donor

A

Bribes

63
Q

Are made openly and publicly, as a gesture of friendship or goodwill

A

Gifts

64
Q

Are made directly from donor to recipient

A

Gifts

65
Q

Come with no expectation of a future favor for the donor

A

Gifts

66
Q

_______________ often feel a degree of loyalty to the other members of their profession.

A

Professionals

67
Q

______________ owe each other adherence to their profession’s code of conduct.

A

Professionals

68
Q

person using a hardware or
software product

A

IT user

69
Q

IT workers’ duties

A

Understand users’ needs and capabilities

Deliver products and services that meet those needs

70
Q

A _________________________ state the principles and core values that are essential to the work of an occupational group.

A

Professional Codes of Ethics

71
Q

A _______________________ is a set of principles designed to help a business govern Its decision-making and distinguish right from wrong.

A

professional code of ethics

72
Q

__________________ indicates that a professional possesses a particular set of skills, knowledge, or abilities in the opinion of the certifying organization.

A

Certification

73
Q

VENDOR CERTIFICATION

A

Some certifications substantially improve IT workers’ salaries and career prospects

Relevant for narrowly defined roles or certain aspects of broader roles

Require passing a written exam, or in some cases, a hands-on lab to demonstrate skills and knowledge

Can take years to obtain necessary experience

Training can be expensive

74
Q

INDUSTRY ASSOCIATION CERTIFICATIONS

A

Require a higher level of experience and a broader perspective than vendor certifications

Must sit for and pass written exam

May need to pay annual renewal fee, earn continuing education credits, and/or pass renewal test

Lag in developing tests that cover new technologies

Are moving from purely technical content to a broader mix of technical, business, and behavioral competencies

75
Q

____________ is a government-issued permission to engage in an activity or operate a business.

A

License

76
Q

It has been defined as not doing something that a reasonable person would do or doing something that a reasonable person would not do.

A

IT PROFESSIONAL MALPRACTICE NEGLIGENCE

77
Q

it refers to the obligation to
protect people against any
unreasonable harm or risk

A

IT PROFESSIONAL MALPRACTICE DUTY OF CARE

78
Q

Professionals who breach the duty of care are liable for injuries that their negligence causes.

A

PROFESSIONAL MALPRACTICE

79
Q

Professionals who breach this duty are liable to their patients or clients, and possibly to some third parties.

A

PROFESSIONAL MALPRACTICE

80
Q

Inappropriate use of computing resources.

A

Software piracy

81
Q

It means to be in accordance with established policies, guidelines, specifications, or legislation.

A

COMPLIANCE

Year 3, 1st semester (3 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions