IT Project Management Overview Flashcards
What are the 10 Project Management Bodies of Knowledge (BOK)?
Scope
Time/Schedule
Cost
Quality
Human Resources
Communication
Risk
Stakeholder
Procurement
Project Integration
What is a project?
A project is a temporary endeavour that aims to produce a good/service/result.
How does formal project management influence control of resources?
FMP provides a scope, plan, and strategy for how financial, physical, and human resources are used, thus improving the control of these resources
How does formal project management influence customer relations?
How does formal project management influence development times?
How does formal project management influence costs and productivity?
How does formal project management influence quality and reliability?
How does formal project management influence profit margins?
How does formal project management influence internal coordination?
How does formal project management influence the achievement/fulfilment of strategic goals?
How does formal project management influence worker morale?
What are the 7 key attributes of projects?
- Unique purpose
- Temporary - Is not an ongoing task, rather it has a start and end date
- Drives change and enables value creation - should improve the output of an organisation in some way
- Developed using progressive elaboration - the end product is not clear at the start, but instead becomes more defined as the project carries out
- Requires resources from various areas
- Should have a primary customer/sponsor
- Involves uncertainty
What is the triple contraint?
It describes the three main constraints that define a project: scope, time, cost
The goals set for each of these constraints become the criteria for a project’s success.
What is project management?
The application of knowledge, skills, tools, and techniques to execute a project while meeting its constraints.
Why is there a renewed or new interest in the field of PM?
Projects are becoming more complex with the addition of new technology.
Organisations need better ways to project manage in the face of evolving business types and organisational circumstances.
What is a program?
A program is a group of projects managed in a coordinated way to produce greater benefit than if each project were carried out individually.
What is a project portfolio?
Managing multiple projects as a portfolio of investments that contribute to the success of an enterprise.
What is the relationship between projects/portfolios/programs?
Projects form Programs which form > Portfolios
What are some ethical challenges a PM may face?
When they have to work on a project that doesn’t align with their values or when they are asked to hire someone who is related but less qualified
What does it mean to take a systems view of a project?
Understanding how a project fits in with the broader view and vision of an organisation.
This is necessary to ensure the project is aligned with the organisation’s best interests.
What are the 4 frames of organisations?
When taking a systems view of an organisation and trying to deliver a project successfully, it is important to consider how people influence the project’s outcomes.
STRUCTURAL: The structure or roles and responsibilities within the organisation
HUMAN RESOURCES: The policies and procedures conducted with people in the organisation
POLITICAL: Organisational and personal politics between people
SYMBOLIC: Dress code, culture, work ethic
Functional vs Matrix vs Project organisations
FUNCTIONAL: The organisation has lots of functional units (eg engineering, manufacturing, IT) that are each led by a manger or VP. These units have specialised staff.
PROJECT: Lots of project managers report to the CEO
MATRIX: Personnel report to both functional and project managers
Project managers have the most authority in project organisations followed by matrix and then functional