IT Project Management Overview Flashcards

1
Q

What are the 10 Project Management Bodies of Knowledge (BOK)?

A

Scope
Time/Schedule
Cost
Quality
Human Resources
Communication
Risk
Stakeholder
Procurement
Project Integration

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2
Q

What is a project?

A

A project is a temporary endeavour that aims to produce a good/service/result.

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3
Q

How does formal project management influence control of resources?

A

FMP provides a scope, plan, and strategy for how financial, physical, and human resources are used, thus improving the control of these resources

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4
Q

How does formal project management influence customer relations?

A
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5
Q

How does formal project management influence development times?

A
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6
Q

How does formal project management influence costs and productivity?

A
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7
Q

How does formal project management influence quality and reliability?

A
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8
Q

How does formal project management influence profit margins?

A
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9
Q

How does formal project management influence internal coordination?

A
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10
Q

How does formal project management influence the achievement/fulfilment of strategic goals?

A
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11
Q

How does formal project management influence worker morale?

A
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12
Q

What are the 7 key attributes of projects?

A
  1. Unique purpose
  2. Temporary - Is not an ongoing task, rather it has a start and end date
  3. Drives change and enables value creation - should improve the output of an organisation in some way
  4. Developed using progressive elaboration - the end product is not clear at the start, but instead becomes more defined as the project carries out
  5. Requires resources from various areas
  6. Should have a primary customer/sponsor
  7. Involves uncertainty
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13
Q

What is the triple contraint?

A

It describes the three main constraints that define a project: scope, time, cost

The goals set for each of these constraints become the criteria for a project’s success.

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14
Q

What is project management?

A

The application of knowledge, skills, tools, and techniques to execute a project while meeting its constraints.

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15
Q

Why is there a renewed or new interest in the field of PM?

A

Projects are becoming more complex with the addition of new technology.

Organisations need better ways to project manage in the face of evolving business types and organisational circumstances.

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16
Q

What is a program?

A

A program is a group of projects managed in a coordinated way to produce greater benefit than if each project were carried out individually.

17
Q

What is a project portfolio?

A

Managing multiple projects as a portfolio of investments that contribute to the success of an enterprise.

18
Q

What is the relationship between projects/portfolios/programs?

A

Projects form Programs which form > Portfolios

19
Q

What are some ethical challenges a PM may face?

A

When they have to work on a project that doesn’t align with their values or when they are asked to hire someone who is related but less qualified

20
Q

What does it mean to take a systems view of a project?

A

Understanding how a project fits in with the broader view and vision of an organisation.

This is necessary to ensure the project is aligned with the organisation’s best interests.

21
Q

What are the 4 frames of organisations?

A

When taking a systems view of an organisation and trying to deliver a project successfully, it is important to consider how people influence the project’s outcomes.

STRUCTURAL: The structure or roles and responsibilities within the organisation

HUMAN RESOURCES: The policies and procedures conducted with people in the organisation

POLITICAL: Organisational and personal politics between people

SYMBOLIC: Dress code, culture, work ethic

22
Q

Functional vs Matrix vs Project organisations

A

FUNCTIONAL: The organisation has lots of functional units (eg engineering, manufacturing, IT) that are each led by a manger or VP. These units have specialised staff.

PROJECT: Lots of project managers report to the CEO

MATRIX: Personnel report to both functional and project managers

Project managers have the most authority in project organisations followed by matrix and then functional