IT Functions & Controls Related to People

Question 1

The ____ ____ department is the department that is responsible for creating new end-user computer applications and for maintaining existing applications.

Answer 1

Applications Development

Question 2

___ ___ are responsible for analyzing and designing computer systems.

Answer 2

Systems analysts

Question 3

____ ____ work under the direction of the systems analyst to write the actual programs that process data and produce reports.

Answer 3

Application programmers

Question 4

New program development, and maintenance of existing programs, is completed in a ___ ___ using copies of live data and existing programs rather than in the “live” production environment.

Answer 4

“test” environment

Question 5

The ___ ___ and ___ department maintains the computer hardware and computing infrastructure and grants access to system resources.

Answer 5

Systems Administration and Programming

Question 6

____ ____ are The database administrator, network administrator, and web administrators, and they are responsible for management activities associated with the system they control.

Answer 6

Systems administrators

Question 7

___ ___ maintain the various operating systems and related hardware.

Answer 7

System programmers

Question 8

Remember that the ___ ___ are engaged in a different function than are system administrators and programmers.

Answer 8

system analysts

Question 9

The ___ ___ department is responsible for the day-to-day operations of the computer system, including receipt of batch input to the system, conversion of the data to electronic media, scheduling computer activities, running programs, etc.

Answer 9

Computer Operations

Question 10

The __ __ position controls the flow of all documents into and out of Computer Operations; for batch processing, schedules batches through data entry and editing, monitors processing, and ensures that batch totals are reconciled;

Answer 10

data control

Question 11

The data control position is called “___ ___” in some organizations.

Answer 11

quality assurance

Question 12

___ ___ should not access the data, equipment, or programs.

Answer 12

data control

Question 13

For systems still using manual data entry (which is becoming rare), the ___ ___ ___ (___ ___ ___) keys (enters) handwritten or printed records to convert them into electronic media

Answer 13

Data entry clerk (data conversion operator)

Question 14

The ___ ____ ___should not be responsible for reconciling batch totals, should not run programs, access system output, or have any involvement in application development and programming.

Answer 14

data entry clerk

Question 15

___ ____ are responsible for operating the computer: loading program and data files, running the programs, and producing output.

Answer 15

Computer operators

Question 16

___ ___ should not enter data into the system or reconcile control totals for the data they process. (That job belongs to Data Control.)

Answer 16

Computer operators

Question 17

Files and data not online are usually stored in a secure environment called the ___ ___

Answer 17

File Library

Question 18

The ___ ___ is responsible for maintaining control over the files, checking them in and out only as necessary to support scheduled jobs.

Answer 18

file librarian

Question 19

The ___ ___ should not have access to any of the operating equipment or data (unless it has been checked into the library).

Answer 19

file librarian

Question 20

___ ___ and ___ ___ ___ – Should never be allowed to act as programmers.

Answer 20

Computer operators and data entry personnel

Question 21

___ ___ – Should never have access to application program documentation.

Answer 21

Systems programmers

Question 22

___ ___ – Should never have access to computer operations (“live” data).

Answer 22

Data administrators

Question 23

___ ___ and ____ ___ – Should not have access to computer operations (“live” data) OR control access to data, programs, or computer resources. F. This matrix illustrates the above segregation of IT functions:

Answer 23

Application programmers and systems analysts

Question 24

The___, ___, and ___ of employees are among some of an organization’s most valuable assets.

Answer 24

competence, loyalty, and integrity

Question 25

Appropriate ____ ___ are critical in hiring and retaining quality employees.

Answer 25

personnel policies

Question 26

Designing systems, prepares specifications for programmers, and serves as intermediary between users and programmers are the primary job functions of ___ ___.

Answer 26

systems analysts.

Question 27

Managing remote access is an appropriate responsibility for a ___ ___.

Answer 27

network administrator

Question 28

IT people controls are mostly ___ and ___.

Answer 28

General, Preventive.

Question 29

The position responsible for managing the flow of documents and reports in and out of the computer operations department is the ___ ___ ___.

Answer 29

data control clerk

Question 30

The ___ ___ is responsible for establishing user names and authorizing access to specific data files and fields.

Answer 30

database administrator

Question 31

In a large firm, the custody of an entity’s data is most appropriately maintained by a ___ ___.

Answer 31

Data librarian.

Question 32

The separation of the ___ ___ function from the application programming function is critical to the segregation of duties within an IT department.

Answer 32

data entry