IT Flashcards
IaaS
accessing hardware
PaaS
create software
SaaS
accessing software
COBIT 7 attributes
effectiveness efficiency integrity confidential available reliable compliance
Which accounts are most profitable
CRM (customer relations mgmt.)
Data mining, data warehouse and drill down to determine optimal opening times
OLAP (online analytical processing)
Day to day payroll reporting
OLTP (online transaction processing)
Supply Chain Management
Sharing info with suppliers and customers
IT, accurate forecasting, communication
Manage help desk
Operators
Operating systems and compilers
Systems Programmer
Manage remote access
Network administrator
Code changes
Application Programmer
Add/update documentation to data dictionary
Database Administrator
Control flow of documents
Data Control Clerk
Review input/output/operations (internal audit)
Control Group
Design computer install, flowcharts or data processing routines
System Analyst
Access to operator instructions (not detailed listing)
Operators
Forecast and make long range strategic decisions, external data
ESS (Executive Support System)
Managerial accounting and budgeting
MIS
Large sets of data used to determine patterns
DSS
Multiple table, matrices, linked by key fields
Database
Independent multiple programs to read, redundant
Flat File
Table form, flexible, on direct access device
Relational database