ISOs

Question 1

Benefits of ISO9001

Answer 1

Enhanced customer trust and satisfaction
Improved operational efficiency by streamlining processes
Greater market access, as many industries require ISO 9001 certification as a
condition for doing business
Risk management by identifying and addressing potential issues early
Increased competitiveness, as companies with ISO 9001 are viewed as more
reliable partners

Question 2

ISO9001

Answer 2

Quality Management System

Question 3

Key Components of ISO9001

Answer 3

Businesses must define, measure, and improve processes

Documentation: Maintains records of processes, results, and quality-related
activities & provides accountability

Question 4

ISO14001

Answer 4

Environmental Management

Question 5

Key Components of ISO14001

Answer 5

Businesses must define, measure, and improve processes

Checks environmental impacts of products & services

Documented Information: Records processes, results, and quality-related activities

Question 6

Benefits of ISO14001

Answer 6

Regulatory Compliance: Reduces the risk of fines & cost of penalties

Cost Saving: Efficient energy usage & reducing waste disposal costs

Risk management by identifying and addressing potential issues early

Increased competitiveness, as companies with ISO 9001 are viewed as more reliable

Enhanced image as the business is
environmentally responsible. Can help to build trust with customers & investors - Minimises waste, pollution & resource usage

Question 7

Key Components of ISO27001

Answer 7

Confidentiality, Integrity, and Availability (CIA):
* Confidentiality: Ensure information only accessible by authorized individuals
* Integrity: Ensuring that information is accurate and has not been tampered with
* Availability: Ensuring that information’s available to authorized users when needed

Question 8

Benefits of ISO27001

Answer 8

Enhanced Data Security: Reduces risk of breaches, leaks or loss of information

Regulatory Compliance: Helps organisations meet requirements & avoid fines

Customer Trust: Demonstrates that they take data security seriously

Risk management: By identifying and addressing potential issues early they
can prevent costly leaks, breaches or attacks from happening

Competitive Advantage: As companies with ISO27001 are viewed as more
reliable partners, it will help to win further business

Incident Response: Helps to minimize the damage of incident

Question 9

ISO27001

Answer 9

Information security, cybersecurity and privacy protection