ISO Quiz Deck

Question 1

When and where was ISO founded?

Answer 1

Switzerland (1947)

Question 2

Which edition of ISO are we currently using?

Answer 2

ISO 17025:2017

Question 3

This is the process used to show that a product, service, or system meets specified requirements.

Answer 3

What is a conformity assessment?

Question 4

The determination of one or more of an object’s or product’s characteristics and is usually performed by a laboratory.

Answer 4

What is testing?

Question 5

This establishes a relation between the quantity values with measurement uncertainties, provided by measurement standards, and an obtained measurement result.

Answer 5

What is calibration?

Question 6

The regular checking of a product to ensure it meets specified criteria.

Answer 6

What is inspection?

Question 7

What is the difference between ISO/IEC 17025:2017 and ISO 9001:2015?

Answer 7

17025:2017 involves accreditation while 9001:2015 involves certification.

Question 8

What is the most basic difference between certification and accreditation?

Answer 8

Certification goes to individuals while accreditation goes to organizations

Question 9

A set of interrelated or interacting elements to establish policies and objectives, and processes to achieve those objectives.

Answer 9

What is a management system?

Question 10

How does ISO 9000:2015 define quality?

Answer 10

The degree to which a set of inherent characteristics of an object fulfills requirements

Question 11

A set of interrelated or interacting activities that use inputs to deliver an intended result.

Answer 11

What is a process?

Question 12

The result of a process.

Answer 12

What is a product?

Question 13

What is the purpose of Deming’s Wheel of Continual Improvement?

Answer 13

To figure out how to fix something when a product isn’t ideal and the process is flawed

Question 14

What does the Japanese word “kaizen” mean?

Answer 14

Change, good

Question 15

On Deming’s Wheel of Continual Improvement, what are the 3 facets of improvement?

Answer 15

1) Technical
2) Administrative
3) Quality

Question 16

For Deming’s Wheel of Continual Improvement, what are the 4 steps of improvement (HINT: Phat Doonies Can [get] Ate)?

Answer 16

1) Plan
2) Do
3) Check
4) Act

Question 17

What happens when an organization fails to resolve nonconformities?

Answer 17

Sanctions

Question 18

What are the 3 types of sanctions (HINT: Sweet Red Wagons)?

Answer 18

1) Suspension
2) Reduction
3) Withdrawal

Question 19

A systematic, independent, documented process for obtaining evidence and evaluating it objectively to determine the extent to which criteria are fulfilled.

Answer 19

What is an audit?

Question 20

The process used to demonstrate that a product, service, or system meets specific requirements.

Answer 20

What is an assessment?

Question 21

What are the 3 purposes of accreditation?

Answer 21

1) Provide formal recognition of technical competence
2) Inform public of met standards
3) Global recognition of uniformity and consistency