Final Exam Deck

Question 1

A document that provides requirements, specifications, guidelines, or characteristics that can be used consistently to ensure that products, materials, and services are fit for their purpose.

Answer 1

What is a standard?

Question 2

What two things do standards help define about a product or service?

Answer 2

1) Quality
2) Characteristics

Question 3

An international organization/union that develops and publishes standards.

Answer 3

What is ISO?

Question 4

What does ISO stand for?

Answer 4

International Organization for Standardization

Question 5

ISO comes from this Greek word, meaning “equal.”

Answer 5

What is “isos”?

Question 6

Is ISO an acronym? If not, why?

Answer 6

No because the organization’s full name varies between languages

Question 7

What are 3 goals of ISO (HINT: P.D.F)?

Answer 7

1) Promoting standardization
2) Facilitating international exchange
3) Developing cooperation

Question 8

What does ANSI stand for?

Answer 8

American National Standards Institute

Question 9

What are the 2 goals of ANAB?

Answer 9

1) Guiding international development
2) Providing high quality accreditation services

Question 10

How many standards has ISO published?

Answer 10

23,600

Question 11

How many ISO category groups are there?

Answer 11

9

Question 12

Process used to show that a product, service, or system meets specified requirements (HINT: CA).

Answer 12

What is a conformity assessment?

Question 13

What are you making sure is fulfilled with a conformity assessment?

Answer 13

Specific requirements

Question 14

Determination of one or more of an object’s or product’s characteristics and is usually performed by a laboratory.

Answer 14

What is testing?

Question 15

What does ANAB stand for?

Answer 15

ANSI National Accreditation Board

Question 16

Which ISO standard is used for crime labs?

Answer 16

ISO 17025

Question 17

Why is ISO 17025 pertinent/important to the crime lab (HINT: testing and calibration)?

Answer 17

It has all the testing and calibration requirements that labs need to show they are competent and can output valid results

Question 18

What are the 4 key aspects of Deming’s Wheel of Continual Improvement?

Answer 18

1) Plan
2) Do
3) Check
4) Act

Question 19

What is the purpose of testing (and calibration) in the crime lab?

Answer 19

To ensure that results can be trusted

Question 20

What 3 aspects does ANAB’s scope of accreditation cover for forensics?

Answer 20

1) Forensic testing
2) Forensic calibration
3) Forensic inspection

Question 21

What is the difference between an audit and an assessment?

Answer 21

Audit - internal audit activities that verify accuracy of results (ESSENTIALLY PROOFREAD DRAFT BEFORE SENDING TO PUBLISHER)

Assessment - accreditation based on results produced

Question 22

Process to maintain accuracy, standardization, and repeatability in measurements, ensuring reliable benchmarks and results.

Answer 22

What is calibration?

Question 23

Degree to which a set of inherent characteristics of an object fulfills requirements.

Answer 23

What is quality?

Question 24

In what year was ANAB founded?

Answer 24

1918

Question 25

When (year) and where was ISO founded?

Answer 25

Switzerland (1947)

Question 26

How many countries met to form ISO?

Answer 26

25

Question 27

A set of interrelated activities that uses inputs to deliver an intended result.

Answer 27

What is a process?

Question 28

What does QA/QC stand for?

Answer 28

Quality assurance / Quality control

Question 29

Why is quality assurance so important?

Answer 29

Helps the lab maintain high standards

Question 30

Why is quality control so important?

Answer 30

Ensures final product/result reaches the high standards set by quality assurance