IS Unit 4 Flashcards
Is a fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, speed, and service.
Reengineering
A ________________is an organization that uses information technology to link people, organizations, assets, and ideas,
virtual company (also called a virtual
corporation or virtual organization)
Combines a strategy of promoting business innovation with a strategy of making major improvements to business processes so that a company can become a much stronger and more successful competitor in the marketplace.
BPR (business process reengineering)
Many companies have used cross-functional ________software to reengineer, automate, and integrate their manufacturing, distribution, finance, and human resource business processes.
Enterprise Resource Planning (ERP)
TorF. When markets stay, technologies proliferate [multiply], competitors multiply, and products become obsolete [out of date] almost overnight, successful companies are those that consistently create new knowledge, disseminate it widely throughout the organization, and quickly embody it in new technologies.
FALSE
Which is the data, documents, and things written down or stored on computers?
Explicit Knowledge
Can often represent some of the most important information within an organization and is never shared with anyone who might be in a position to record it in a more formal way because there is often little incentive to do so or simply, nobody ever asked.
Tacit Knowledge
successful _____________ creates techniques, technologies, systems, and rewards for getting employees to share what they know and make better use of accumulated workplace and enterprise knowledge.
Knowledge Management
Can be viewed as 3 levels of techniques, technologies and systems that promote the collection, organization, access, sharing, and use of workplace and enterprise knowledge..
Knowledge Management
leveraging organizational “know-how”
performance support
interacting with operational databases
building expert networks
Enterprise Intelligence
capturing & distributing expert stories
real-time information management
communication and collaboration
new content creation
Information Creation, Sharing, and
Management
Accessing and retrieving documents stored online.
Document Management
Ability to leverage assets, knowledge, and competencies of suppliers, distributors, contract manufacturers, and logistics providers in the exploration.
Partnering
Enumeration:
three levels of knowledge management
- ENTERPRISE Intelligence
- Information Creation, Sharing, and management
- Document Management
Many companies are building ________to manage organizational learning and business know-how.
Knowledge Management Systems (KMS)
