IO Flashcards

1
Q

Which structure allows employees to be in-depth specialists as they are more likely to have niche positions?

A. Matrix Structure
B. Network Structure
C. Horizontal/Flat Structure
D. Hierarchical Structure

A

D. Hierarchical Structure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Which one of the following is a characteristic of the line organizational structure?

A. It is the simplest method of administration and is easy to understand and manage
B. It promotes healthy competition, innovation, and collaboration
C. It has a flexible structure that reinforces problem-solving and decision-making
D. It allows for effective communication that brings stability to the organization

A

A. It is the simplest method of administration and is easy to understand and manage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Which of the following is NOT a primary aspect addressed by classical theory in organizational theory?

A. Division of professional tasks
B. Professional dynamics and relationships within an organization
C. Importance of employee motivation
D. Impact of relationships on company function and production

A

C. Importance of employee motivation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Which one of the following is a disadvantage of the team-based organizational structure?

A. It can create a culture of favoritism based on relationships or friendship
B. It promotes healthy competition, innovation, and collaboration
C. It allows for effective communication that brings stability to the organization
D. It makes it much easier to assign responsibility for actions and results

A

A. It can create a culture of favoritism based on relationships or friendship

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Which one of the following is an advantage of the network organizational structure?

A. It allows for effective communication that brings stability to the organization
B. It helps build a culture that contributes to higher morale
C. It promotes healthy competition, innovation, and collaboration
D. It makes it much easier to assign responsibility for actions and results

A

C. It promotes healthy competition, innovation, and collaboration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Which of the following is a characteristic of the line organizational structure?

A. Relies on open communication and reliable partners
B. Open communication and collaboration between team members
C. No managers
D. Narrow span of control

A

D. Narrow span of control

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Which type of organizational structure allows employees to use their skills in different roles?

A. Network Structure
B. Horizontal/Flat Structure
C. Line Structure
D. Matrix Structure

A

D. Matrix Structure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Which type of organizational structure is characterized by a clear line of authority and reporting within the organization?

A. Matrix Structure
B. Horizontal/Flat Structure
C. Line Structure
D. Network Structure

A

C. Line Structure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Which type of organizational structure is most suitable for small companies and start-ups?

A. Network Structure
B. Line Structure
C. Matrix Structure
D. Horizontal/Flat Structure

A

D. Horizontal/Flat Structure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is the theory that states the very fact that others happen to be present naturally produces arousal and may affect performance?

A. Evaluation apprehension
B. Comparison
C. Mere presence
D. Social facilitation

A

C. Mere presence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is the effect of the presence of others on an individual’s behavior?

A. Distracting
B. Comparison
C. Social facilitation
D. Evaluation apprehension

A

C. Social facilitation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is the effect on behavior when two or more people are performing the same task in the presence of each other?

A. Mere presence
B. Evaluation apprehension
C. Coaction
D. Social facilitation

A

C. Coaction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is the term used to describe the fact that individuals in a group often exert less individual effort than they would if they were not in a group?

A. Social loafing
B. Distracting
C. Social facilitation
D. Evaluation apprehension

A

A. Social loafing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Which type of organizational structure is viewed as agiler and more decentralized than other structures?

A. Line Structure
B. Matrix Structure
C. Horizontal/Flat Structure
D. Network Structure

A

D. Network Structure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Which type of organizational structure allows for independent operational flow and minimizes the risk of one company’s failure affecting the others?

A. Line organizational structure
B. Network organizational structure
C. Divisional organizational structure
D. Team-based organizational structure

A

C. Divisional organizational structure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

According to the contingency theory, who makes the most valuable or impactful choices in an organization?

A. Employees working at all levels
B. Employees working at higher levels
C. External stakeholders
D. Employees working at lower levels

A

B. Employees working at higher levels

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is an advantage of the team-based organizational structure?

A. Reinforcement of problem-solving and teamwork
B. Simplified administration and easy management
C. Faster decision-making
D. Alignment with formalized rules and procedures

A

A. Reinforcement of problem-solving and teamwork

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Which theory focuses on the emotional and psychological components of peoples’ behavior in an organization?

A. Neo-classical theory
B. Modern theory
C. Motivation theory
D. Formal Organizations

A

A. Neo-classical theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Which of the following is NOT one of the four key elements of an organization’s structure according to Edgar Schein?

A. Common purpose
B. Hierarchy of authority
C. Coordinated effort
D. Division of labor

A

All are four elements

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is a potential disadvantage of specialization in the workplace?

A. Low cost of finding and training people
B. Increased efficiency
C. Reduced time spent changing tasks
D. Difficulty finding and training people for specific tasks

A

D. Difficulty finding and training people for specific tasks

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Which one of the following is a disadvantage of the team-based organizational structure?

A. Increased productivity
B. Less opportunity for job improvements
C. Reduced employee job satisfaction
D. Limited agility of the workforce

A

B. Less opportunity for job improvements

3
Q

Transactional leaders are primarily focused on

A. Building commitment to the vision
B. Changing the organization’s strategies and culture
C. Creating a strategic vision
D. Linking job performance to rewards

A

D. Linking job performance to rewards

3
Q

Which of the following best describes organizational theory?

A. The study of productivity and performance of organizations
B. The study of the actions of employees and groups within organizations
C. The study of social organizations and their structures and operations
D. The study of professional and social relationships within organizations

A

C. The study of social organizations and their structures and operations

4
Q

According to administrative theory, which of the following principles refers to taking orders from and being responsible to only one superior?

A. Unity of direction
B. Scalar chain
C. Centralization
D. Unity of command

A

D. Unity of command

5
Q

According to the concept of line and staff, who are the line personnel in an organization?

A. Those who perform managerial functions
B. Those who work directly to achieve organizational goals
C. Those who form committees around a common goal
D. Those whose basic function is to support and help line personnel

A

B. Those who work directly to achieve organizational goals

6
Q

According to classical organization theory, which of the following approaches is based on the concept of planning of work to achieve efficiency, standardization, specialization, and simplification?

A. Taylor’s scientific management approach
B. Weber’s bureaucratic approach
C. Fayol’s administrative theory
D. None of the above

A

A. Taylor’s scientific management approach

7
Q

According to the text, which need is negatively related to leader performance?

A. Need for power
B. Need for affiliation
C. Need for security
D. Need for achievement

A

B. Need for affiliation

8
Q

Which of the following dimensions refers to the degree of differentiation between units based on the orientation of members, the nature of tasks they perform, and their education and training?

A. Formalization
B. Horizontal differentiation
C. Spatial differentiation
D. Vertical differentiation

A

B. Horizontal differentiation

9
Q

Which of the following dimensions is characterized by the number of hierarchical levels in the organization?

A. Formalization
B. Spatial differentiation
C. Vertical differentiation
D. Horizontal differentiation

A

C. Vertical differentiation

10
Q

Which of the following refers to the extent to which jobs within the organization are specialized?

A. Horizontal differentiation
B. Formalization
C. Spatial differentiation
D. Vertical differentiation

A

B. Formalization

10
Q

Which of the following dimensions refers to the degree to which the location of the organization’s offices, facilities, and personnel are geographically distributed?

A. Vertical differentiation
B. Horizontal differentiation
C. Spatial differentiation
D. Formalization

A

C. Spatial differentiation

11
Q

Which type of power is based on a leader’s ability and authority to provide rewards?

A. Coercive Power
B. Legitimate Power
C. Reward Power
D. Expert Power

A

C. Reward Power

11
Q

Which of the following is a characteristic of transformational leaders?

A. They ensure employees have necessary resources
B. They link job performance to rewards
C. They communicate a strategic vision
D. They focus on changing the organization’s strategies and culture

A

C. They communicate a strategic vision

12
Q

Which type of power is based on a leader’s elected or appointed position?

A. Reward Power
B. Expert Power
C. Legitimate Power
D. Coercive Power

A

C. Legitimate Power

13
Q

Accordingly, what is an important aspect of authentic leadership?

A. Leading by example
B. Being honest and open
C. Enacting the vision
D. Framing messages with emotional appeal

A

B. Being honest and open

14
Q

Accordingly, what is the key characteristic of leadership through authenticity?

A. Being reliable and persistent in actions
B. Leading by example
C. Building a contagious enthusiasm
D. Involving employees in shaping the organization’s vision

A

A. Being reliable and persistent in actions

15
Q

According to Weber’s bureaucratic approach, which of the following principles is NOT a key element of the formal organization?

A. Rationality
B. Structure
C. Specialization
D. Predictability and stability

A

All are elements

16
Q

It is the most common type of organizational structure.

A. Line
B. Flat
C. Network
D. Divisional

A

A. Line

17
Q

According to administrative theory, which of the following principles refers to taking orders from and being responsible to only one superior?

A. Centralization
B. Unity of command
C. Authority and responsibility
D. Discipline

A

B. Unity of command

18
Q

According to the concept of line and staff, who are the line personnel in an organization?

A. Employees who support and help line personnel
B. Employees who perform managerial functions
C. Employees who work directly to achieve organizational goals
D. Employees who serve on committees

A

C. Employees who work directly to achieve organizational goals

19
Q

According to Fayol (1949), members in organizations can communicate directly at the same level of hierarchy with prior intimation to their superiors. This is an example of which principle?

A. Scalar chain
B. Discipline
C. Centralization
D. Unity of command

A

A. Scalar chain

20
Q

Which type of power is based on a leader’s knowledge and expertise?

A. Legitimate power
B. Expert power
C. Coercive power
D. Reward power

A

B. Expert power

21
Q

Accordingly, what is the socio-technical systems approach based on?

A. Job enlargement and enrichment
B. The belief in universal guidelines
C. The contingency or situational factors
D. The equilibrium among people, technical system, and environment

A

D. The equilibrium among people, technical system, and environment

22
Q

Accordingly, what does the contingency approach suggest?

A. The organization should focus on growth and stability
B. Job enlargement and enrichment are important
C. Different environments require different organizational relationships
D. There are universal guidelines for all situations

A

C. Different environments require different organizational relationships

23
Q

Accordingly, what does organizational structure refer to?

A. The goals and objectives of the organization
B. The skills, attitudes, and social interaction of organization members
C. The arrangement and interrelationship of component parts and positions
D. The methodical approach used to perform tasks

A

C. The arrangement and interrelationship of component parts and positions

24
Q

According to classical organization theory, which of the following principles is NOT a key element of the formal organization?

A. Standardization
B. Hierarchy
C. Informal relationships
D. Specialization

A

C. Informal relationships

25
Q

According to the systems approach, what are the five basic, interdependent parts of the organizing system?

A. The individual, the formal organization, communication, balance, and decision making
B. The individual, the work group, participative management, the systems approach, and the contingency approach
C. The individual, the formal organization, patterns of behavior, role comprehension, and the physical environment
D. The individual, the formal organization, social relationships, work groups, and participative management

A

C. The individual, the formal organization, patterns of behavior, role comprehension, and the physical environment

25
Q

According to modern theories, how is an organization defined?

A. A designed process with multiple dimensions
B. A group of individuals with different aspirations
C. A structured process in which individuals interact for objectives
D. A collection of interconnected sub-systems

A

C. A structured process in which individuals interact for objectives

26
Q

Accordingly, what is the purpose of coordination in an organization?

A. To concentrate decision making at one point in the organization
B. To provide people with a clear picture of how their work fits into the organization
C. To divide work into units for efficient performance
D. To integrate the objectives and activities of specialized departments

A

D. To integrate the objectives and activities of specialized departments

27
Q

Accordingly, what does the principle of unity of command in an organization state?

A. Every person in an organization should be responsible to one superior and receive orders from that person only
B. Work should be divided into components and people should specialize by components
C. Communication should occur directly at the same level of hierarchy with prior intimation to superiors
D. Decision making authority and the chain of command should flow in a straight line from the highest level to the lowest

A

A. Every person in an organization should be responsible to one superior and receive orders from that person only