Intuit Information to know

Question 1

What is the slack channel to: report tool issues, ask training questions or seek other forms of support?

Answer 1

Slack support channel.

Question 2

What is the slack channel to: see team messages, ask scheduling questions, and see important announcements?

Answer 2

Slack Team channel.

Question 3

What does a slack thread do?

Answer 3

A slack thread allows a focused conversation within a channel, threads keep discussions organized, click reply in thread near the top right of slack.

Question 4

After using intuit assist to help a customer what, is the next step for troubleshooting?

Answer 4

The next step is expert lead support request in slack.

Question 5

If there is an error in workday for requesting time-off, where can you make a time-off request?

Answer 5

First try sending a screen shot to manager. Then use slack, workflow button, then select exception request, complete the time-off form, choose unplanned or sick time.