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Tourism > Introduction To Tourism N Hospitality > Flashcards

Introduction To Tourism N Hospitality Flashcards

1
Q

What is the definition of tourism?

A

Tourism refers to the activity of people traveling to and staying in places outside their usual environment for leisure, business, or other purposes.

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2
Q

True or False: Hospitality is the act of providing accommodation and food service to guests.

A

True

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3
Q

What is the role of a tour guide?

A

A tour guide provides information, guidance, and assistance to visitors on organized tours or individual visits to places of interest.

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4
Q

Fill in the blank: The hospitality industry includes _________ such as hotels, restaurants, and event planning.

A

businesses

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5
Q

What is the purpose of a travel agency?

A

A travel agency assists individuals or groups in planning and booking travel arrangements.

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6
Q

True or False: Ecotourism focuses on responsible travel to natural areas to conserve the environment and improve the well-being of local people.

A

True

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7
Q

What is the meaning of the term ‘staycation’?

A

A staycation is a vacation spent in one’s home country rather than abroad, or one spent at home and involving day trips to local attractions.

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8
Q

What is the significance of customer service in the hospitality industry?

A

Customer service is crucial in the hospitality industry as it directly impacts guest satisfaction and repeat business.

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9
Q

True or False: The tourism industry is one of the largest and fastest-growing industries in the world.

A

True

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10
Q

What is the importance of cultural sensitivity in tourism?

A

Cultural sensitivity is essential in tourism to ensure respectful interactions with people from different backgrounds and traditions.

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11
Q

Fill in the blank: Sustainable tourism aims to minimize the impact on the __________ and local communities while generating economic benefits.

A

environment

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12
Q

What are the key skills required for a career in the hospitality industry?

A

Key skills for a career in the hospitality industry include communication, teamwork, problem-solving, and customer service.

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13
Q

True or False: Adventure tourism involves traveling to remote or exotic locations for physical challenges and outdoor activities.

A

True

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14
Q

What is the role of a concierge in a hotel?

A

A concierge assists guests with various services such as making reservations, arranging transportation, and providing local information.

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15
Q

What is the difference between a hotel and a motel?

A

Hotels typically offer more amenities and services than motels, which are often simpler and more budget-friendly accommodations.

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16
Q

Fill in the blank: A bed and breakfast (B&B) is a type of lodging that offers overnight ________ and breakfast in a cozy, intimate setting.

A

accommodation

17
Q

What is the purpose of a convention center?

A

A convention center is a facility designed to host large meetings, conferences, and trade shows.

18
Q

True or False: Online travel agencies (OTAs) allow customers to book travel arrangements directly with airlines and hotels.

A

True

19
Q

What are the benefits of technology in the tourism industry?

A

Technology in the tourism industry can improve efficiency, enhance customer experience, and enable online booking and communication.

20
Q

True or False: Culinary tourism involves traveling to experience different cuisines and culinary traditions.

A

True

21
Q

What is the concept of all-inclusive resorts?

A

All-inclusive resorts offer guests lodging, meals, drinks, and activities for a flat fee, providing a hassle-free vacation experience.

22
Q

Fill in the blank: A tourist attraction is a place of interest that draws visitors due to its ________ or cultural significance.

A

historical

23
Q

What is the purpose of a tour operator?

A

A tour operator organizes and markets travel packages, often including transportation, accommodation, and activities for tourists.

24
Q

True or False: Hospitality management involves overseeing the day-to-day operations of lodging establishments and food service businesses.

A

True

25
Q

What is the impact of seasonality on the tourism industry?

A

Seasonality can affect tourism demand, pricing, and employment levels due to fluctuations in travel patterns throughout the year.

26
Q

What is one industry concept

A

Total tourists experience is made up of many components but is seen as a whole

27
Q

If one industry concept is fail it will lead to less inbound tourism therefore:

A

More people will be jobless and less economic development

28
Q

Characteristics of job opportunities:
Accommodation = hotel manager?
= housekeeping?

A

Hotel manager- skills in leadership
Housekeeping- cleaning skills

29
Q

Characteristics of tour bus drivers

A

Appropriate driving experience

Tourism (2 decks)

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