Introduction To Tourism N Hospitality Flashcards
What is the definition of tourism?
Tourism refers to the activity of people traveling to and staying in places outside their usual environment for leisure, business, or other purposes.
True or False: Hospitality is the act of providing accommodation and food service to guests.
True
What is the role of a tour guide?
A tour guide provides information, guidance, and assistance to visitors on organized tours or individual visits to places of interest.
Fill in the blank: The hospitality industry includes _________ such as hotels, restaurants, and event planning.
businesses
What is the purpose of a travel agency?
A travel agency assists individuals or groups in planning and booking travel arrangements.
True or False: Ecotourism focuses on responsible travel to natural areas to conserve the environment and improve the well-being of local people.
True
What is the meaning of the term ‘staycation’?
A staycation is a vacation spent in one’s home country rather than abroad, or one spent at home and involving day trips to local attractions.
What is the significance of customer service in the hospitality industry?
Customer service is crucial in the hospitality industry as it directly impacts guest satisfaction and repeat business.
True or False: The tourism industry is one of the largest and fastest-growing industries in the world.
True
What is the importance of cultural sensitivity in tourism?
Cultural sensitivity is essential in tourism to ensure respectful interactions with people from different backgrounds and traditions.
Fill in the blank: Sustainable tourism aims to minimize the impact on the __________ and local communities while generating economic benefits.
environment
What are the key skills required for a career in the hospitality industry?
Key skills for a career in the hospitality industry include communication, teamwork, problem-solving, and customer service.
True or False: Adventure tourism involves traveling to remote or exotic locations for physical challenges and outdoor activities.
True
What is the role of a concierge in a hotel?
A concierge assists guests with various services such as making reservations, arranging transportation, and providing local information.
What is the difference between a hotel and a motel?
Hotels typically offer more amenities and services than motels, which are often simpler and more budget-friendly accommodations.
Fill in the blank: A bed and breakfast (B&B) is a type of lodging that offers overnight ________ and breakfast in a cozy, intimate setting.
accommodation
What is the purpose of a convention center?
A convention center is a facility designed to host large meetings, conferences, and trade shows.
True or False: Online travel agencies (OTAs) allow customers to book travel arrangements directly with airlines and hotels.
True
What are the benefits of technology in the tourism industry?
Technology in the tourism industry can improve efficiency, enhance customer experience, and enable online booking and communication.
True or False: Culinary tourism involves traveling to experience different cuisines and culinary traditions.
True
What is the concept of all-inclusive resorts?
All-inclusive resorts offer guests lodging, meals, drinks, and activities for a flat fee, providing a hassle-free vacation experience.
Fill in the blank: A tourist attraction is a place of interest that draws visitors due to its ________ or cultural significance.
historical
What is the purpose of a tour operator?
A tour operator organizes and markets travel packages, often including transportation, accommodation, and activities for tourists.
True or False: Hospitality management involves overseeing the day-to-day operations of lodging establishments and food service businesses.
True
