Development Of The Tourism And Hospitality Industry Flashcards
What is the main purpose of the tourism and hospitality industry?
To provide services for travelers and tourists.
True or False: The tourism and hospitality industry is a major contributor to the global economy.
True
What are some key components of the tourism and hospitality industry?
Accommodation, food and beverage services, transportation, entertainment, and attractions.
Fill in the blank: The development of the tourism and hospitality industry is closely linked to ____________.
Economic growth and globalization.
What are some factors that have contributed to the growth of the tourism and hospitality industry?
Improved transportation, technology, and rising disposable incomes.
What is ecotourism?
Responsible travel to natural areas that conserves the environment and improves the well-being of local people.
What is the role of hospitality in the tourism industry?
Providing accommodation, food, and other services to travelers.
What is the significance of cultural tourism?
Promoting understanding and appreciation of different cultures and heritage sites.
What is the concept of sustainable tourism?
Tourism that takes into account the economic, social, and environmental impact of travel.
What are some challenges faced by the tourism and hospitality industry?
Seasonality, competition, and changing consumer preferences.
What are some trends in the tourism and hospitality industry?
Digitalization, personalized experiences, and eco-friendly practices.
What is the importance of customer service in the hospitality industry?
To ensure customer satisfaction and loyalty.
What is the role of government in the tourism and hospitality industry?
Regulation, promotion, and infrastructure development.
What is the impact of technology on the tourism and hospitality industry?
Enhanced customer experience, online booking, and data analytics.
What is the concept of overtourism?
When a popular destination becomes overcrowded with tourists, leading to negative impacts on the environment and local community.