Introduction to Human Resource

Question 1

Demonstrates the change is possible and increase the confidence of team member by helping them realize their potential more fully

Answer 1

Appropriate leadership

Question 2

Key role of a Human Resource

Answer 2

Recruit new staff

Question 3

Key Selection Criteria is also known as

Answer 3

Selection criteria

Question 4

A common media placement of a job vacancy advertisement

Answer 4

Newspapers

Question 5

A process of developing a list of applications who will proceed through interview stage

Answer 5

Short-listing applicants

Question 6

Deciding on, and placing task in their most effective order of importance

Answer 6

Prioritizing

Question 7

This is a useful tool

Answer 7

Flowchart

Question 8

This is a standard and quite acceptable and effective reward and recognition

Answer 8

Money

Question 9

A bonus given for certain actions such as successfully completing a course

Answer 9

One-off cash payment

Question 10

A type of plan which covers 1 to 3 years

Answer 10

Tactical plan

Question 11

A type of plan which usually for a longer period of time (5 years and up)

Answer 11

Strategic plan

Question 12

A type of plan that covers day-to-day and month-to-month operations

Answer 12

Operational plan

Question 13

An amount of work an employee is required to do

Answer 13

Workload

Question 14

A pro forma document giving only basic information about the employee

Answer 14

Statement of Employment

Question 15

A collective actions of a number of people toward a collective goal

Answer 15

Teamwork

Question 16

A manner that enhances efficiency and customer service quality

Answer 16

Scheduling work

Question 17

This involves determining the logical sequence of a task

Answer 17

Organizing

Question 18

A written testimonials about the applicant

Answer 18

References

Question 19

It has been an explosion in the use of internet

Answer 19

Internet recruitment

Question 20

A non-negotiable elements of the job

Answer 20

Key Selection Criteria

Question 21

Involves using personal industry network

Answer 21

Industry network contacts

Question 22

Knowledge or skill that comes from having done certain things

Answer 22

Experience

Question 23

This is common in most enterprise, also it is a no written authorization given

Answer 23

Verbal approval

Question 24

A formal documents timeline for recruitment

Answer 24

Written approval

Question 25

It can be defined as a process of organizing

Answer 25

Planning

Question 26

This should be something you give on a regular basis

Answer 26

Verbal praise

Question 27

This are skills required to discharge the requirements of the position as identified in the job analysis

Answer 27

Competencies

Question 28

How many time is allocated on doing induction

Answer 28

10 to 15 minutes

Question 29

What is a common component of OHS induction program?

Answer 29

Identification of first aid kit location

Question 30

Why is it important to explain company benefits during induction?

Answer 30

To inform and motivate new staff

Question 31

When conducting induction session, what is essential to creating a positive impression?

Answer 31

Making a new employee feel at ease

Question 32

What is a common reward preference?

Answer 32

Time off

Question 33

How can managers build trust in a team?

Answer 33

Consistency and support

Question 34

Why is it suggested to have a familiar face to employees?

Answer 34

Demonstrate personal interest and welcome

Question 35

A tangible way the establishment show appreciation to its employee

Answer 35

Certificates and letters