Introduction to Digital Transformation Flashcards
1
Q
What is digital transformation?
A
The strategic use of digital technologies to fundamentally improve operations, business models, and customer experiences
2
Q
Briefly explain the history of transformative technology
A
It evolved from mechanisation (Industrial Revolutions) to information tech (computers), now moving into AI, IoT, cloud computing, and big data
3
Q
What operational principles drive digital transformation?
A
Customer-centric design, continuous innovation, agile workflows, data-driven decisions.
4
Q
example of digital transformation:
A
Netflix moving from DVDs to AI-driven content streaming.
