Introduction To Business Flashcards
What is an organisation?
Social arrangement
Pursuing collective goals
Controlling own performance
Boundary from environment
What are the main elements of an organisation?
Social arrangements - purpose
Collective goals - organisational objectives
Controlled performance - measured
Boundary - physical (buildings, fences) & social (rules, ethics)
What are the differences between organisations?
Ownership
Control
Activity
Profit/not-for-profit
Size
Legal status
Access to finance
Technology
What is a business?
Profit orientated
Objective to maximise owner wealth
What is NFP?
Organisation with primary objective to maximise benefits to beneficiaries e.g. charities
Provide goods or services
What is a stakeholder?
A person or group of people who has a stake in the organisation.
Stakeholders are virtually everybody who is anything to do with the business 
What are primary stakeholders?
Shareholders or owners
Who are secondary stakeholders?
Management
Employees.
Customers
Suppliers
Lenders
Government
Analysts.
Society
Environment
What are the businesses objectives?
Primary objectives - maximise, shareholder wealth (profit), maximise benefit the target stakeholder (NFP)
Secondary objectives - Market, standing, innovation, productivity, staff, development, corporate responsibility 
What are the hierarchy of objectives?
After striving to maximise wealth, other objectives are :
Profit satisficing
Revenue maximisation?
Multiple objectives.
Business constraints.
ESG 
What is a mission?
Purpose - Why does the organisation exist?
Strategy – what gives the company a competitive advantage?
Policies - what standards and behaviours are adopted?
Values – what beliefs do managers and employees share? 
What is vision?
How does the organisation see itself in the future?
What are goals?
A desired end result
What are aims?
Qualitative non-operational goals
What are objectives?
Quantitive operational goals
What are plans?
What needs to be done to achieve objectives