Introduction Flashcards
Conducting usability testing refers to:
Planning your test and developing a test plan and running your test and reporting your metrics.
What is the key practical benefit of usability testing?
Get insight on how well users can use your design
Why do we conduct usability testing?
- To see if we meet user expectations
- Match our business decisions to real-world use.
- Engineer out the flaws
- See how successful users are with their tasks
- Find out if we are on the right track
- Get user reactions and feedback
To see if we meet user expectations.
Design matches our business decisions to real-world use.
Engineer out the flaws.
See how successful users are with their tasks.
Find out if we are on the right track.
Get user reactions and feedback.
What kinds of risks do we minimize by conducting usability testing?
- Usability testing reduces the risk of building the wrong thing.
- Thereby saving time, money and other precious resources
- In other words, it finds problems when they are still easy and cheap to fix
Usability testing reduces the risk of building the wrong thing. Thereby saving time, money and other precious resources. In other words, usability testing finds problems when they are still easy and cheap to fix.
Paper-prototyping is an example of
Low-fidelity
Fully functioning prototyping is an example of
High-fidelity
What is a “Down the hall-way testing”?
Grabbing someone near you e.g.) coworker to test your designs. Usually ends up with muddy data because you test with the wrong users.
(having a friend use your design) – Not advised. User pool is wrong, they are not reliable.
When is a good time to conduct usability testing?
As early as possible, and then testing as often as you need on later prototypes which you improve.
What’s an example of mixed-fidelity prototyping?
A clickable PDF
What is the difference between low-fi and high-fi testing?
The difference between low-fi and high-fi testing is when you test low-fi prototypes early on in the design process while a high-fi testing is testing fully functioning prototypes towards the end of the design process. Low-fi prototypes consist of low-tech and low cost designs created from a paper, post-it notes, or softwares like balsamiq made to create low-fidelity prototypes. High-fi prototypes are high-tech representation of the design that are partial to fully functioning.
What are the four steps to usability testing?
- Create Test Plan
- Facilitate Test
- Analyze Test Data
- Create Test Report
During the “Create Test Plan” step, what do you do?
- Recruit users
- Define test scope
- Identify objectives
- Establish metrics
During the “Facilitate Test” step, what do you do?
- Observe users
- Identify issues
- Identify solutions
- Interview users
During the “Analyze Test Data” step, what do you do?
- Assess user behavior
- Analyze user click paths
- Identify problem areas
- Assess navigation
During the “Create Test Report” step, what do you do?
- Review video footage
- Identify design issues
- Identify best practices
- Design recommendations