Introduction Flashcards
1
Q
What is OB
A
it is the study of individuals, groups and structures within an organisation and how that will impact the overall effectiveness of an organisation
2
Q
What are the three levels of OB + what does each entail
A
individual - personalities/ attitudes/ values/motivation
group - team norms / leadership
organisational level - org culture/ org change
3
Q
different schools of thought to what the role of the manager is
A
role focused - interpersonal/ information/ decisional
activities focused - planning/ organisation/ controlling/ leading
skill focused - technical/ human/ conceptual (forward thinking)