Intro to Systems Administration and Maintenance Flashcards
Typically done by information technology experts for or within an organization.
system administration
a person responsible to maintain and operate a computer system or network for a company or other organization
system administrator or sysadmin
they are often members of an information technology department
system administrator
usually charged with installing supporting, and maintaining servers or other computer systems, and planning for and responding to service outages and other problems
system administrator
Some other duties of a system administrator include:
scripting or light programming, project management for systems- related projects, supervising or training computer operators
maintaining a database system, and is responsible for the integrity of the data and the efficiency and performance of the system
database administrator (DBA)
maintains network infrastructure such as switches and routers, and diagnoses problems with these or with the behavior of network-attached computers
network administrator
a specialist in computer and network security, including the administration of security devices such as firewalls, as well as consulting on general security measures
security administrator
respond to individual users’ difficulties with computer systems
technical support staff
documents, troubleshoots, and develops existing and new computer and work processes and systems
systems analyst
enumerate
duties and responsibilitie of a system administrator
MPAIAARRTSK (Ampayararat, tsk!)
- Morning checks of systems/software.
- Performing backups of data.
- Applying operating system updates, and configuration changes.
- Installing and configuring new hardware/software.
- Adding/deleting/creating/modifying user account information, resetting passwords, etc.
- Answering technical queries.
- Responsibility for security.
- Responsibility for documenting the configuration of the system.
- Troubleshooting any reported problem or reported problems.
- System performance tuning.
- Keeping the network up and running.
Many problems are ________, and different users have different levels of competency and understanding of technology
Many problems are user driven, and different users have different levels of competency and understanding of technology
duties and responsibilities of a system administrator
simple guide to every situation
ILCE (Let it go, Ilce)
- Isolate the problem as much as possible
- Look for recent changes
- Check all of the obvious things (cables plugged in and so on)
- Ensure each piece of equipment is working before moving on to the next
No one should get answers without a ________, which should be used by both your users and your sys admins to refer to a request.
No one should get answers without a ticket number, which should be used by both your users and your sys admins to refer to a request.
skills you need as a sysadmin
IFCKC (I focking can’t)
- In-depth knowledge of operating systems
- Familiarity with hardware
- Cloud computing skills
- Knowledge of networks
- Communication and interpersonal skills