Intro to Purposive Communicating Flashcards

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1
Q

is derived from the Latin word ‘communis‘, which means common.

A

Communication

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2
Q

“Communication is an intercourse by words, letters, symbols or messages, and is a way that one organization member shares meaning and understanding with another”.

A

Koontz and O’Donnell

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3
Q

“Communication is transfer of information from the sender to the receiver with the information being understood by the receiver”.

A

Koontz and Weihrich

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4
Q

“Communication is a process by which people create and share information with one another in order to reach common understanding”.

A

Rogers

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5
Q

Features/Natures of Communication

A

-Communication is a social process
-Communication is a continuous process.
-Communication is a two-way process

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6
Q

8 Elements of Communication process

A

Sender
Message
Encoding
Noise
Media
Decoding
Receiver
Feedback

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7
Q

The person who conveys his thoughts, message or ideas

A

Sender

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8
Q

The subject matter of communication

A

Message

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9
Q

The process of COVERTING messages into communication symbols,

A

Encoding

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10
Q

The path, channel or medium through which encoded message is transmitted

A

Media

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11
Q

The process of TRANSLATING the encoded message into an effective language

A

Decoding

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12
Q
A
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13
Q

The person who receives the message of the sender, aka the decoder

A

Receiver

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14
Q

The process of reversal of communication in which the receiver expresses his reaction

A

Feedback

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15
Q

Any construction or hindrance which hampers the communication process is known as noise.

A

Noisse

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16
Q

12 problems in communication

A

-Language or Code
-Not Listening
-Overconfidence, Egoism, Complacency
-Information Overload
-Insufficient information
-Different thinking, perceptions, beliefs and prejudice
-Life positions
-Physical Environment
-Inarticulateness
-Disorganized Communication
-Lack of empathy
-Too ahead of audience understanding