Intro to OB - Chapter 1

Question 1

Deep-level Diversity

Answer 1

Differences in the psychological characteristics of employees, including personalities, beliefs, values, and attitudes.

Question 2

High Level Work Practices

Answer 2

A perspective which holds that effective organizations incorporate several work practices that leverage the potential of human capital.

Question 3

Human Capital

Answer 3

The stock of knowledge, skills, and abilities among employees that provide economic value to the organization.

Question 4

Intellectual Capital

Answer 4

A company’s stock of knowledge, including human capital, structural capital, and relationship capital.

Question 5

Open Systems

Answer 5

A perspective which holds that organizations depend on the external environment for resources, affect that environment through their output, and consist of subsystems that transform inputs to outputs.

Question 6

Organizational Effectiveness

Answer 6

A broad concept represented by several perspectives, including the organizations fit with the external enviro, internal subsystems configuration for High Performance, emphasis on org learning, and ability to satisfy the needs of key stakeholders.

Question 7

Organizational Efficiency

Answer 7

The amount of outputs relative to inputs in the orgs transformational process.

Question 8

Organizational Learning

Answer 8

A perspective which holds that org effectiveness depends on the orgs capacity to acquire, share, use, and store valuable knowledge.

Question 9

Structural Capital

Answer 9

Knowledge embedded in an orgs systems and structures.

Question 10

Values

Answer 10

Relatively stable, evaluative beliefs that guide a person’s preferences for outcomes or courses of action in a variety of situations.

Question 11

Absorptive Capacity

Answer 11

The ability to recognize the value of new info, assimilate it, and use it for value-added activities.