Intro to CradlePoint Netcloud Glossary

Question 1

What is an Antenna?

Answer 1

A device that converts between radio waves and electrical current.

Used to transmit and receive wireless signals in the form of radio frequency.

Question 2

What is an AP (access point)

Answer 2

A networking device that allows other wifi devices to connect to a network.

Question 3

What is an API (application program interface)

Answer 3

A set of routines, protocols, and tools for building software applications. An API specifies how software components should interact.

Question 4

AVL (automatic vehicle locator)

Answer 4

A device that uses the global position system (GPS) to enable a business or agency to remotely track the location of its vehicle by using the internet. This type of device combines GPS, cellular communications, street-level mapping, and a intuitive user interface.

Question 5

Bandwidth

Answer 5

Bandwidth is the data transfer capacity of a computer network in bits per second (Bps

In analog or digital communication, the channel occupied by the carrier and measured as the difference in hertz (HZ) between the highest and lowest frequencies in the channel.

For example, a gigabit Ethernet connection has a bandwidth of 1,000 Mbps (125 megabytes per second). An Internet connection via cable modem may provide 25 Mbps of bandwidth

Question 6

BYOD (Bring Your Own Device)

Answer 6

Also called bring your own technology, bring your own phone, and bring your own personal computer refers to being allowed to use one’s personally owned device, rather than being required to use and officially provided device, rather than being required to use an officially provided device.

Question 7

BYON (Bring Your Own Network)

Answer 7

The ability of users to create or access alternative networks when the available options are not satisfactory for their purposes.

Question 8

CLOUD

Answer 8

In the simplest terms, cloud computing means storing and accessing data and programs over the internet instead of your computer’s hard drive.

A term stemming from the abstract concept that the same data and services are available from seemingly limitless points of access. Cloud computing is a potentially extensive infrastructure of such services and methods of access, whether supplied by a cloud provider or internally, as from an enterprises own data center.

Question 9

Chief Information Officer (CIO)

Answer 9

A job title given to the senior executive in an enterprise who works with information technology and computer systems in order to support enterprise goals.

Question 10

Chief Information Security Officer (CISO)

Answer 10

A senior-level executive within an organization responsible for establishing and maintaining the enterprise vision, strategy, and program to ensure smooth sailing

Question 11

Connections Manager

Answer 11

Provides a top-down hierarchy of WAN connection options (ethernet, LTE, Wi-fi as WAN, etc.) through which the cradlepoint router will attempt to connect.

Question 12

DATA

Answer 12

Any form of information that is used as an input to a system or application for processing or that is produced as the output from a system or application.
Day-1 Internet/ Day 1 network- Having Internet connectivity at a branch or location from the first day of deployment. Most branch or store locations require a wait of 90 days or more for wired connectivity. With 4G LTE Solutions, network connectivity can be achieved by utilizing Cradlepoint routing solutions for Day -1 deployments.

Question 13

Digital Singage

Answer 13

Displays use technology such as LCD, LED, projections and e-paper to display content.

Question 14

DHCP (dynamic host configuration protocol

Answer 14

A configuration service used to provide an IP address and configuration information to a device over the network.

**The configuration is leased for a specified period of time, based on server configuration, may require a renewal. DCHP & BOOTP services may be provided from the same server.

Question 15

DSL (digital subscriber line)

Answer 15

A family of technologies that are used to transmit digital data over the telephone lines.

Question 16

DOS (denial of service) attack

Answer 16

Attempt to make a network resource unavailable to its users that creates a bottleneck on and greatly reduces network speeds for its duration

Question 17

Elastic Edge

Answer 17

Cradlepoints vision and blueprint for the next-generation edge networks .

Deliver broadband connectivity, cloud like agility, and software extensibility all while ensuring enterprise class visibility, security, and control.

Question 18

Endpoint

Answer 18

Refers to undefined Cradlepoint hardware. This term should be used when being non specific in reference to the full breadth of Cradlepoint products. When referring to specific endpoints, use terms router, adapter, access point, etc.

Question 19

Extensibility

Answer 19

A measurement of a piece of technology’s capacity to change additional elements and features to its existing structure. Have the ability to define new features and introduce new functionality.

Question 20

Failover

Answer 20

A backup operational mode in which internet connections are routed over to a secondary internet connection when primary is unavailable.

Question 21

FIPS 140-2 (Federal Information Processing Standard 140-2

Answer 21

: A US government computer security standard used to approve cryptographic modules.

Question 22

Firewall

Answer 22

offers filters and the option to block WAN requests. Blocks specific internet data types and requests.

Question 23

Gateway

Answer 23

A common term for a router; a router at the edge of a network or enterprise internet; a multilayer protocol converter

Question 24

GPS (global positioning system)

Answer 24

Developed for military use, it uses world wide satellites to pinpoint a location of a vehicle or electronic device. Includes location, mapping, navigation, and also used by receivers for clock synchronization because of the precise atomic clocks that are present in the satellites.

Question 25

GPIO (general purpose input/output)

Answer 25

A type of pin found on an integrated circuit that does not have a specific function

Question 26

GUI (graphical user interface)

Answer 26

An interface that allows users to interact with electronic devices through graphical icons and visual indicators. *** such as secondary notation, instead of text-based user interfaces, typed command labels, or text navigation

Question 27

Hardware

Answer 27

as opposed to software, the durable components of the computer system. ** Includes the cases and chassis, the curcuit boards, the storage devices, peripherial components (monitor), printer, mouse, etc)

Question 28

Host

Answer 28

the operating system on which a hypervisor runs. **a networked device with an IP address; mainframe computer system. Named after the mainframes of legacy and modern centralized networking environments

Question 29

HUB

Answer 29

A layer 1- ethernet device with multiple network interfaces; the central concentrating device in a star wired hub and spoke topology. ***Essentially a muliport repeater dealing only with regenerating inbound signals before sending them out simultaneously. Can be a hub, switch, concentrator, router, or a multifunction device offering a combination of such functions.

Question 30

Interface

Answer 30

A physical port used for connectivity to a network or peripherial device; a point of interconnection between two cables, two components, two protocols, two software processes, or two networks. Cabling interfaced are often interchangeably referred to as ports. Interfaces between software or protocol objects can also be referred to as ports. The term socket is also used.

Question 31

IoT (Internet of Things)

Answer 31

The interworking of physical devices, vehicles, connected devices, smart devices, buildings, and other items embedded with objects to collect and exchange data (sensors, software, actuators, etc)

Question 32

IPS/IDS (intrusions prevention system/intrusion detection system)

Answer 32

A passive monitoring device that collects data and sets off an alarm if it detects anything suspicious. IPS can stop malicious traffic from invading with all features of IDS. Actively shuts down attacks

Question 33

ISP (Internet Service Provider)

Answer 33

an organization that provides a myriad of services for accessing, using, or participating in the internet.

Question 34

IPv4

Answer 34

The primary layer-3 protocol in use on the internet and private intranets. Provides end-to-end logical identifiers-32-bit IPv4 addresses represented as eight bit decimal numbers seperated by periods (194.343.434). Ipv4 addresses have a hierarchical address structure that lends itself to routing.

Question 35

IPv6

Answer 35

The layer-3 protocol designed to replace Ipv4. Internet protocol version 6 features 128 addresses that provide 298 times the number of IPv4. Eight feilds and four hex make a IPv6 address.

Question 36

JITTER

Answer 36

Is the deviation from true periodicity of a presumably periodic signal, often in relation to a reference clock signal. In clock recovery applications it is called timing jitter.

Question 37

KERNEL

Answer 37

The kernel is a computer program at the core of a computers operating system that has complete control over everything in the system. In it the "portion of the operating system code that is always resident in memory" and facilitates interactions between hardware and software components

Question 38

LATENCY

Answer 38

The time lapse between when data is sent and when it is received- which can have a big impact on performance.

Question 39

LTE (Long-Term Evolution)

Answer 39

A standard for high-speed wireless communication for mobile phones and data terminals, based on the GSM/EDGE and UMTS/HSPA tech.

Question 40

M2M (machine to machine)

Answer 40

A broad label that can be used to describe any technology that enables networked devices to exhange information and preform actions without human assistance.

Question 41

Mi-fi

Answer 41

A wireless router that acts as a mobile wi-fi hotspot.

Question 42

MPLS (Multiprotocol Label Switching)

Answer 42

A routing technique in telecom. networks that directs data from one node to the next based on the short path labels rather than long network, addresses, avoiding complex look ups in routing table and speeding traffic flows

Question 43

NCM (Netcloud Manager)

Answer 43

NCM enables IT and network teams to rapidly deploy and dynamically manage networks at a geographically distributed locations. Proactice alerts, client and traffic analytics, and reporting enable device management in the cloud across organizations while improving network uptime and performance

Question 44

Netcloud OS (NCOS)

Answer 44

Open, Linux-based operating software that runs on Cradlepoint routers. Drives the specialized functionality of CP endpoints and delievers advanced routing and security for branch, mobile, and IoT- and seamlessly connects to NCM

Question 45

Network Admin

Answer 45

A person designated to maintain computer infrastructures with emphasis on networking.

Question 46

QoE (quality of experience)

Answer 46

Measures total system performance usins subjective and objective measures of costumer satisfaction. Differes from QoS

Question 47

QoS (quality of service)

Answer 47

A networks ability to achieve maximum bandwidth and deal with other network preformance elements such as latency, error rate, and uptime. ALso involves controlling and managing network resources by setting priorities for specific types of data on the network (video, audio, and files)

Question 48

PCI-DSS (payment card industry data security standard)

Answer 48

A widely accepted set of policies and procedures intended to optimize the security of money transactions.

Question 49

PoE (Power over Ethernet)

Answer 49

Technology for wired Ethernet LANS that allows the electrical current of each device to be carried by the data cables rather than by power cords. This allows a single cable to provide both datat connection and electrical powere to devices (EX: IP camers, VoIP phones)

Question 50

POS

Answer 50

Time and place where transaction in completed.

Question 51

POTS (plain old telephone service)

Answer 51

A voice grade telephone service employing analog signal transmission over copper loops. ALso called public switched telephone network (PSTN)

Question 52

Protocol

Answer 52

An agreed upon method of communication. Serve to standardize how endpoints and intermediate devices interoperate . W/o one or more protocols, two end devices fail to be able to communicate with one another.

Question 53

ROUTER

Answer 53

A layer-3 device used in forwarding traffic from one logical segment to another to send traffic to intended recipient. In TCP/IP internetworks, routers are used to forawd IP traffic based on reachability information stored in te routers routing table

Question 54

SaaS (software as a service)

Answer 54

A software distribution model in which a third party provider host applications and makes them available to costumers over the Internet.

Question 55

SDK (software development kit)

Answer 55

A kit for developing applications written in Python to run on CP devices

Question 56

SD-Perimeter (software-defined perimeter)

Answer 56

a security techn. that enables invatation-only, perimeter secured overlay networks that use private address space, eleminating the need for routable IPs on the internet and blocking hackers. Most commonly used to secure IoT devices, work labtops, tablets, and smartphones.

Question 57

SSO (single sign on)

Answer 57

An authentication model in which only one set of log in credentials are required to gain main access to systems.

Question 58

SWITCH

Answer 58

a layer-2 device that forwards, filters, or floods frames based on the destination address in the header of the frame.

Question 59

SLA (service level agreement)

Answer 59

A commitment between a service provider and client that are agreed upon (quality, availability, responsibilities, etc)

Question 60

TACACS+ (terminal access controller access control system)

Answer 60

A TCP- based device authorization protocol

Question 61

TCP/IP (transmission control protocol/Internet protocol)

Answer 61

A layer 3 protocol used on the internet and most other networks in the world today. Two versions- IPv4 & IPv6. Each version differs at layer 3.

Question 62

telematics

Answer 62

The use of wireless devices and "black box" techn. to transmit data in real time back to an organization. Typically used in context to vehicles. Can collect data on vehicle and transmit to intended user or internally.

Question 63

THROUGHPUT

Answer 63

A measure of how many units of information a system can process in a given amount of time. A term applied broadly to various aspects of computer and networking systems.

Question 64

TRUCK ROLL

Answer 64

The need to dispatch a technician to install, move, reconfigure, or troubleshoot an item of equipment or to respond to a service call or network outage.

Question 65

UTM (unified threat management)

Answer 65

A category of security appliances that intergrates a range of security features into a single appliance. Appliances combine firewall, gate-way anti virus, intrusion detection/prevention techn. into a single platform.

Question 66

UPS (uninterruptible power supply)

Answer 66

An electrical device that provides emergency power to a load when the input power source or main power fails.

Question 67

VLAN (virtual location are network)

Answer 67

Any broadcast domain that is partitioned and isolated in a computer network at the data link layer (OIS layer 2)

Question 68

VLSM (variable length subnet mask)

Answer 68

A subnetting approach that allows for the efficient allocation of IP addressed by matching subnet size requirements to IP address ranges.

Question 69

VoIP (Voice over Internet Protocol)

Answer 69

The transmission of voice and multimedia content over Internet protocol (IP) networks. Applicable to local areas (LAN) or wide area networks (WANS)

Question 70

VPN (virtual private network)

Answer 70

A techn. that creates a safe and encrypted connection over a less secure network such as the internet. Allows users to send and recieve data across public networks as if they were private

Question 71

VRRP (Virtual Router Redundancy Protocol)

Answer 71

Enables a third failover option: Internet failover and router failover at the same time: Layer 3 protocol that provides automatic default gateway selections on an IP network. If the main wire fails, all fail with the CP router w/ LAN & WAN uninterrupted.

Question 72

WAN (wide area network)

Answer 72

In its simplest form, a wide-area network (WAN) is a collection of local-area networks (LANs) or other networks that communicate with one another. A WAN is essentially a network of networks, with the Internet the world's largest WAN. Typically a router connects LAN & WAN Ex: 3G & 4G connection

Question 73

Wifi as WAN

Answer 73

Uses an outside wifi network as its internet source. Used for broadcasting while simultaneously maintaing its connection to the access point infrastructure.

Question 74

WAN diversity

Answer 74

the ability to have multiple connections be used for network redundancy or load balancing through a single networking device. (Ex: boradband, ethernet, Cable)

Question 75

Wi-fi

Answer 75

A techno. for wireless local area networking with devices based on the IEEEE 802.11 standards.

Question 76

Wireless WAN (wireless wide-area network)

Answer 76

An organization that deploys cellular edge networking as essential WAN infrastructure (in either branch, mobile, or IoT use cases) is operating a Wireless WAN.

Question 77

Zero-touch deployment

Answer 77

The ability to remotely deploy and manage all routers on a network without on-site user intervention at each location.

Question 78

Zero-trust network

Answer 78

An approach to design an implementation of IT networks allowing for zero trust. Networked devices, such as laptops, should not be trusted.

Question 79

Zscaler Internet Security

Answer 79

Cloud- based internet security and content filtering software that can be used in conjunction with Netcloud Manager.

Question 80

CRADLEPOINT

Answer 80

Cradlepoint is a global company with a mission of enabling customers to Connect Beyond the limits of wired networks by unlocking the transformative power of today’s LTE and 5G cellular networks to provide an agile, reliable, and pervasive Wireless WAN edge.

Question 81

What does Cradlepoint offer?

Answer 81

Cradlepoint has designed purpose-built LTE and 5G routers and adapters to connect more with less cost, complexity, time, people, and, of course, wires. * Wireless Branch Connectivity * Branch Continuity (Failover) * Zero-Trust Networking * Mobile Networking * Digital Signage * IoT with Edge Compute

Question 82

Cradlepoint Netcloud

Answer 82

Cradlepoint NetCloud is a cloud-based subscription service that combines cloud management, software-defined networking, and unified edge security with industry-leading LTE and 5G cellular networking technology to power a portfolio of purpose-built wireless edge routers and adapters. NetCloud Service ensures network endpoints stay connected and protected and always on, available, and continuously up to date with router and modem software.

Question 83

Key Netcloud Features

Answer 83

``` #1. Management & Orchestration #2. LTE and 5G connection management #3. WAN edge routing and security services #4. IoT services #5. Extensibility and open intergrations #6. Insights & dashboard analytics ```

Question 84

Netcloud Service for the Wireless WAN includes:

Answer 84

``` #1. At scale deployment #2. Insights & Analytics #3. Alerts & Monitoring #4. troubleshooting/Remote Access #5. Software Updates #6. Open Intergration ```

Question 85

NETCLOUD FOUNDATIONAL SERVICES

Answer 85

The foundational services of NetCloud are leveraged in the cloud through NCM’s centralized management system with open integrations. Foundational services include: ``` #1. Network Services #2. Security Services #3. IoT Services #4. Connection management ```

Question 86

Additional NetCloud Service manage components include:

Answer 86

``` #1. Netcloud OS (NCOS) #2. Netcloud Perimeter (NCP) #3. Connections Manager ```

Question 87

CRADLEPOINT SOLUTIONS

Answer 87

Cradlepoint offers a variety of wireless edge solutions for businesses, public safety, governments, and additional wireless edge use cases that are applied in different networking situations including solutions for: ``` #1. Branch: provides the enterprise capabilities that businesses need to connect all their locations. #2. Branch Continuity: helps organizations stay connected for vital operations over a cellular network with rapid fail-over when needed #3. Mobile: provides the enterprise capabilities that organizations need to manage their in-vehicle work. #4. IoT: encompasses a suite of technologies designed for IoT applications – reliability, security, management, and data orchestration #5. SOHO: provides cloud-managed capabilities to support a dedicated network to enable remote workers from anywhere. ```

Question 88

Every Cradlepoint endpoint, whether it is one or tens of thousands of routers and adapters, can be managed from the NetCloud Service that provides:

Answer 88

#1. Zero Touch Deployment- Just plug in and go with zero-touch deployment features that automatically connect, license, configure, and select the best carrier — enabling instant setup of Wireless WAN edge solutions. ``` #2. Policy-Based Control Cradlepoint NetCloud Service makes it easy to configure networks that can route traffic based on bandwidth usage, application content, cellular data usage, or preferred link to maximize availability and uptime. ``` ``` #3.SD-WAN for Wireless Ensure optimal application quality and availability with integrated SD-WAN that’s deployed at scale with minimal disruption. Cradlepoint SD-WAN is built for a wireless, cloud-first world. ``` ``` #4.Full-Stack Analytics Gain insight into applications, network health, and security data through rich analytics. Available in intuitive dashboards and through actionable alerts, this data gives organizations a full picture of their Wireless WAN, applications, and network usage. ``` ``` #5. Mobile Application Access a range of NetCloud management features from a phone or tablet. An intuitive interface provides access to critical troubleshooting, security events, alerts, and reports — anywhere, any time. ``` ``` #6. Full Lifecycle Management NetCloud simplifies network management by making it easy to understand and apply licenses, identify and push out software updates, upgrade software feature sets, amass education tools, and connect with other customers. ```

Question 89

CRADLEPOINT USE CASES

Answer 89

``` #1. Retail Technology now drives retail inside and outside the store. From long-term locations to kiosks, dependable connectivity enables the experience shoppers expect and the technologies and IoT devices employees need such as access to POS, customer Wi-Fi, digital signs, and more. ``` ``` #2. Healthcare Advancements such as electronic health records, telemedicine, and IoT are pushing the boundaries of how and where healthcare is offered. Medical professionals serve people everywhere from clinics and hospitals to pop-up sites and mobile health vehicles — and all of it depends on flexible, reliable, and secure connectivity. ``` ``` #3. Financial Services From insurance firms, banks, and tax preparation offices to IoT devices, such as ATMs and digital signs, flexible and reliable connectivity is an essential component of any financial services business including access to the back-office and customer-facing technologies and software tools. ``` ``` #4. IoT in stores and offices Rolling out IoT in offices, stores, and other fixed locations is about solving problems and achieving more in new ways. Data can help improve customer service, safety, and operational efficiency in retail, restaurants, healthcare, smart buildings, and beyond. ``` ``` #5. Transportation Wireless connectivity is the only option for Internet-dependent transportation companies and vehicle fleets, providing access to applications such as IoT in long-haul trucks, POS and guest Wi-Fi in taxis, and GPS and telematics in service vehicles. ``` ``` #6. Law enforcement In law enforcement vehicles, stations, and the field, network downtime restricts officers from their main goal: to keep people safe and provide access to technologies such as computer-aided dispatch, surveillance and body cameras, in-vehicle sensors, and beyond. ``` ``` #7. Fire Department For fire departments, network downtime can be tragic, especially with applications and devices such as computer-aided dispatch and Multidisciplinary teams (MDTs) now essential for getting firefighters to and from emergencies as quickly as possible. Cradlepoint NetCloud Service, delivered through wireless edge routers, unlocks the power of LTE and 5G connectivity — including nationwide public safety networks that are dedicated for first responders. ``` ``` #8. Emergency Medical Services Ambulances today are highly connected — featuring everything from on-board computers, MDTs, and patient-side tablets to EKG machines and even video cameras for telemedicine en route to the hospital. During an emergency, every second of network disruption is a matter of life and death. Cradlepoint NetCloud Service, delivered through wireless edge routers, unlocks the power of LTE and 5G connectivity — including nationwide public safety networks that are dedicated for first responders. ```

Question 90

NETCLOUD SERVICE SUBSCRIPTIONS OFFER:

Answer 90

``` #1. Global enterprise Support #2. Limited Lifetime Warranty #3. Software enhancements & updates #4. Security updates #5. Always on, available service #6. Cradlepoint University for on-demand training ```