Cradlepoint Sales Course Flashcards

1
Q

Cradlepoint’s Branch Connectivity solutions allow companies to:

A
#1. Be flexible and agile with the freedom to connect where the business is needed. 
#2. Scale faster, reliably, and remove speed-to-deployment and flexibility barriers. 
#3. Simplify management from end to end, on day one, with no need to wait for wired-line provisioning.
#4. Deliver better performance and quality of experience, securely, at a lower cost with SD-WAN functionality.
#5. Connect and manage IoT devices in the branch with a secure overlay network
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2
Q

Why is Branch Connectivity necessary?

A

Businesses need a network edge that is reliable, simple to manage, and provides the freedom to connect where the business needs. Traditional networking is too cumbersome for companies with lean IT staff that need to adapt quickly to compete. Wireless WAN Branch solutions using NetCloud Service make it easier to connect everywhere at enterprise-class performance

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3
Q

POSITIONING

A

For lean and agile businesses that need to leverage the network to be responsive to their customers’ changing needs, Cradlepoint offers branch networking solutions with rapid, flexible deployment to enable digital transformation efficiently and cost-effectively. Unlike competitors with traditional wired, SD-WAN or Security-led offerings, Cradlepoint offers reliability from unmatched wireless WAN connection integrity, agility to connect where the network is needed, and simplicity of management from cloud-based service.

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4
Q

Cradlepoint Netcloud Services for Branch Connectivity

A

*Allows businesses to scale faster and increase speed to deployment with customer satisfaction
bullet

*Intelligently reduces complexity and installation time, allows for streamlined policy management and group configurations, and provides cloud management of networks at geographically distributed locations
bullet

*Provides the ability to direct traffic based on link quality without needing special head-end equipment or proprietary tunnels to preserve existing data center operations
bullet

*Protects against malicious behavior and potential breaches with Cradlepoint’s layered Unified Edge Security model
bullet

*Compliments purpose-built endpoints including branch routers, which provide industry-leading, Gigabit-Class LTE connectivity as well as Ethernet and Wi-Fi
bullet

*Includes insights for business intelligence
bullet

*Delivered as a subscription and includes network management, continuous software updates, 24 hours a day, 7 days a week (24x7) enterprise support, a limited lifetime warranty, and on-demand training

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5
Q

Benefits of Netcloud Services

A

Cradlepoint NetCloud Service and wireless edge routers connect thousands of distributed locations at scale while still maintaining visibility and insights into network status, security, and business intelligence.

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6
Q

What do Cradlepoint Routers provide?

A

Cradlepoint branch routers provide industry-leading Gigabit-Class LTE, a Pathway to 5G and high-performance wired connectivity combined with multiple ports of Ethernet connectivity and Wi-Fi access

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7
Q

Cradlepoint Temporary Network Solution

A

Provides temporary network connectivity to pop-up services that is secure, easy to deploy, and can be monitored and managed anywhere without the cost of provisioning another wired line and without the security risks of shared network access.

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8
Q

Cradlepoint’s Temporary Network solutions allow companies to:

A
#1. Have on-demand LTE access at the ready
Instantly set up flexible, secure WAN connectivity and cast Wi-Fi on the spot through plug-and-play LTE routers — without sending IT professionals on-site.
#2. Ensure predictable costs, no matter the site
Standardizes organization’s temporary connectivity costs  — relying on one or two network operators instead of a different wired ISP in every town.
#3. Take comprehensive network security anywhere
Centrally control security and protect all types of data through one branch networking solution — including a firewall, easy VPN setup, content filtering, and IPS/IDS.
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9
Q

Temporary, pop-up networks are ideal for:

A
  • Temporary command centers
  • Healthcare surge tents
  • Election polling places
  • Seasonal storefronts
  • Tax preparation services
  • Mobile PoS
  • Curbside pickup
  • Booths at large events
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10
Q

Why are Temporary Networks necessary?

A

Pop-up stores require immediate network connectivity at a temporary location or for a short period of time.

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11
Q

Temporary Network Positioning

A

Cradlepoint Temporary Network solutions allow enterprises to scale faster by removing speed-to-deployment and flexibility barriers. Allowing for network management, and troubleshooting without a truck roll, creating operational efficiencies and containing IT resources for IoT initiatives, providing extra data and short term need connectivity.

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12
Q

What does Cradlepoint Temporary Network provide?

A

NetCloud Service for temporary networks provides the enterprise capabilities that businesses need to connect all of their locations. Delivered through a variety of LTE-enabled endpoints including routers and adapters, NetCloud Service:

Includes centralized management and zero-touch deployment

Easily access LTE connectivity for fast connections

Implement robust security and applications including Auto VPN to provide cost-efficient solutions for POS, customer Wi-Fi, and more

bullet
Includes insights for business intelligence

bullet
Delivered as a subscription and includes network management, continuous software updates, 24 hours a day, 7 days a week (24x7) enterprise support, a limited lifetime warranty, and on-demand training

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13
Q

What are some challenges a business may face that Cradlepoint can solve?

A
  • Have more complexity and vulnerability than ever before
  • vulnerable to attacks
  • short term/long term loss
  • damage to reputation
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14
Q

What is a way to boost retail network at WAN edge?

A

leverage a separate router to move a specific application — such as digital signage or customer Wi-Fi — off the enterprise network and onto a completely separate parallel, air-gapped network dedicated to that application.

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15
Q

How does Air-Gapped Networking Improve Network Security?

A

Air-gapped networking breaks up the access a hacker can gain if security mechanisms fail. If an unauthorized user is somehow able to access a digital signage network, for example, they will not be able to access other areas — as could happen if they were to access the main enterprise network.

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16
Q

CP Air-Gapped Network Solutions

A

provides a simple solution, which physically separates applications so they’re hosted on their own air-gapped networks. This is used to separate non-critical data and applications from the corporate network, and especially the point of sale

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17
Q

CP Air-Gapped Network Positioning Benefits

A

Air-gapped networks ensure that hackers can’t use vulnerable applications to pivot to sensitive data, while also simplifying network management and local regulations, such as PCI compliance.

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18
Q

CP Air-Gapped Network Services

A
  • Intelligently reduces complexity and installation time, allows for streamlined policy management and group configurations, and provides cloud management of networks at geographically distributed locations
  • Enables enterprises to set up quick air-gapped connectivity of people, places, and things with secure remote access
  • Includes insights for business intelligence
  • Delivered as a subscription and includes network management, continuous software updates, 24 hours a day, 7 days a week (24x7) enterprise support, a limited lifetime warranty, and on-demand training
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19
Q

What are the CP Air-Gapped Routers?

A
#1. AER2200 SERIES
#2. IBR900 SERIES
#3.IBR1700 SERIES
#4. E300 SERIES 
#5. E3000 SERIES
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20
Q

How does a Network failover/fallback work?

A

During a network failover, standby equipment and connections automatically take over when the main network connection fails.

As organizations use an increasing number of cloud-based services in their daily operations, automatic failover and uninterrupted network access are essential aspects of remote and branch networking.

Increasing the diversity of network components and connection types helps reduce the impact of any single point of failure

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21
Q

How do you resolve a network failover?

A

By adding wireless network connections to branch locations is a flexible and cost-effective method of improving uptime, application performance, and business continuity.

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22
Q

How do you achieve resilience and continuity in a network?

A

For resilience and continuity, two devices, each with a different type of WAN connection is the way to go. Modern cellular Long-Term Evolution (LTE) and fifth generation (5G) wireless data links add both backup and diversity to the network, further reducing any single point of failure.

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23
Q

What is the benefit of using LTE & 5G?

A

These high-bandwidth wireless connections can carry just mission-critical traffic or the full branch network load, depending on needs and budget.

Wireless connections can also provide an alternative line into the branch for network and IT operations, enabling remote management and troubleshooting of branch equipment

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24
Q

How do LTE and 5G enhance network failover and redundancy for business continuity?

A

An enterprise needs to be proactive about network failover. It is no longer enough to solely rely on wired lines for backup connectivity and redundancy. Today availability, reliability, and bandwidth are the three mandatory capabilities for any network failover solution

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25
Q

Why is Branch Continuity necessary?

A

The loss of internet in a business means a loss of revenue. Failover solutions provide a means to maintain a connection in the event of service outage. Companies are moving towards having less on-site IT support at branch locations to resolve network outages.

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26
Q

Branch Continuity Positioning

A

Cradlepoint business continuity solutions ensure always-on high performance connectivity without the traditionally high cost associated with wired back up connections.

There is a high risk of disruption of two wires, so the diversity of cellular is important.

Cellular overlay failover solutions support virtually any existing network architecture enabling greater Return on Investment (ROI) in cloud and Internet of Things (IoT) initiatives.

They also provide the lowest total cost of ownership by virtually eliminating the need for on-site IT support to manage the solution.

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27
Q

What are the benefits of Netcloud for Branch Continuity?

A

NetCloud for Branch Continuity helps organizations stay connected for vital operations over a cellular network with rapid failover when needed.

**Intelligently reduces complexity and installation time, allows for streamlined policy management and group configurations, and provides cloud management of networks at geographically distributed locations

Protects the network with failover to LTE WAN path when existing wired connectivity goes down

Includes insights for business intelligence

Delivered as a subscription and includes network management, continuous software updates, 24 hours a day, 7 days a week (24x7) enterprise support, a limited lifetime warranty, and on-demand training

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28
Q

What is included in the Netcloud for Branch Continuity Essentials Plan?

A
  • Secure Remote Management & Orchestration
  • Dynamic Routing Protocols, Traffic Steering & QoS
  • Zone-Based Firewall & VPN
  • In-Band & OOBM

*Real-Time Troubleshooting Tools & Diagnostics
Insights, Alerts & Dashboard Analytics

  • Modem-Data-Usage Dashboard Predictive Alerting
  • Location Services
  • Extensibility
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29
Q

What is included in the Netcloud for Branch Continuity Advanced Plan?

A
  • In-Band & OOBM
  • Real-Time Troubleshooting Tools
  • Cellular Health & Modem Data-Usage Dashboards
  • Customized Failover Report
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30
Q

Cradlepoint Routers/Endpoints for Branch Continuity

A
#1. L950 SERIES 
#2. CBA850 SERIES
#3. CBA550 SERIES
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31
Q

CP Netcloud Service for Mobile Networks Service

A

Cradlepoint NetCloud Service, delivered through wireless edge routers, makes it possible for field-based organizations and transit providers to connect vehicles and on-board IoT to critical applications and the cloud, everywhere they go.

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32
Q

Mobile Wireless WANs:

A

Are comprised of wireless mobile endpoints

Rely on cellular connectivity

Require public/private LTE cellular broadband access with wireless WAN Edge solutions

33
Q

CP Mobile Edge

A

Cradlepoint defines the Mobile Edge as anything with wheels or rudders that requires enterprise-class data services.

34
Q

What are some examples of CP Mobile Edge?

A

**Vehicles that have historically had a PC or an AVL system connected are now looking like full-blown mobile offices with as many as 10+ connected devices.

**Mobile devices are not simply passing status information, they are running sophisticated applications. As a result there is a demand for uncompromising always-on connectivity and Enterprise-class security.

**Location and driver data is getting more granular and very smart, allowing organizations to optimize service and know where their assets are.

**Organizations are bringing their services closer to their customers, patients, students and citizens through new and innovative ways.

35
Q

Cradlepoint’s Mobile Network solutions are ideal for

A
Public transportation
Private coaches
Trains
Fleet management
Marine vehicles
Fire apparatuses
Law enforcement cruisers
Ambulances
Mobile command centers
36
Q

Why is CP Mobile Network necessary?

A

Mobile Networks have distinct connectivity requirements, effectively creating mobile branch offices. This creates new pressures on network administrators to extend and secure the edge of their networks into these moving locations.

37
Q

Mobile Network Positioning

A

For a wide range of customers — from police to mobile health clinics to municipal bus systems — who need secure, reliable connections, Cradlepoint offers a vehicle connectivity platform that includes ruggedized routers and cloud services that can connect people with devices. Cradlepoint can extend the edge of secure enterprise networks into mobile environments with advanced routing, VPNs, and SDN

38
Q

example of Mobile Networking Devices

A

tablets, dash cams, medical devices, or credit card machines in vehicle

39
Q

What does CPNC for Mobile Service provide?

A

Cradlepoint NetCloud Service for Mobile provides the enterprise capabilities that organizations need to manage their in-vehicle work.

Delivered through purpose-built ruggedized routers, NetCloud provides enterprise-class reliability, manageability, and security and allows cohesive management, at scale, at the converged LTE edge.

40
Q

What does the CPNC for Mobile service Essential plan offer?

A

Secure Cloud Management & Remote Configuration

Asset Visibility

Alerts/Logs/Troubleshooting

API/SDK

Location Services

OOBM and Live Troubleshooting w/Remote Connect

Analytics & Insights (including WAN Uptime and Carrier Data Usage)

41
Q

What does the CPNC for Mobile service Advanced plan offer?

A

Cellular Health

Secure Web Filter & Analytics

IPS/IDS & Analytics

Traffic Steering & Analytics

Application-Aware Networking & Traffic Analytics

Location Tracking

GeoView Coverage Map

42
Q

CP Mobile Network Routers

A
#1. IBR1700 SERIES
#2. IBR900 SERIES
43
Q

CP MOBILE NETWORKS SUMMARY

A

Mobile business requires secure, nonstop connectivity for vehicles and the people and equipment inside them. Cradlepoint’s NetCloud Service, delivered through wireless edge routers, unlocks the power of connectivity — making it possible for field-based organizations and transit providers to connect vehicles and on-board IoT to critical applications and the cloud, wherever they go.

44
Q

CP IoT Networks Solution

A

Cradlepoint NetCloud’s IoT edge-to-cloud service, delivered through purpose-built LTE routers, enables enterprises to quickly connect a wide spectrum of wired and wireless devices, dynamically segment traffic to combat security threats, and provide extensibility to SaaS analytics platforms.

45
Q

CP IoT solutions are ideal for:

A
Smart cities
Smart buildings
Digital signage
Kiosks and lockers
Industrial sensors
Medical equipment
Robots and drones
Video cameras
Automated Teller Machines (ATMs)
Temperature sensors
46
Q

Why is IoT Network necessary?

A

IoT devices are rapidly establishing some role in almost every enterprise network. Many branch locations are now requiring IoT applications.

Digital transformation demands a network edge that’s always available, flexible, and agile: an Elastic Edge

An elastic edge includes IoT connectivity

47
Q

What is IoT Network Positioning

A

Cradlepoint offers networking solutions that can be setup securely.

Unlike a simple wired gateway with basic connectivity, Cradlepoint can provide a range of routing capabilities, best in class LTE connectivity, and management tools that enable IoT network management in a single pane of glass and deployment at scale.

48
Q

Benefits of IoT Networks

A

The NetCloud IoT edge-to-cloud service encompasses a suite of technologies designed for IoT applications: reliability, security, management, and data orchestration delivered through purpose-built routers. .

49
Q

IoT Networks offer:

A

Intelligently reduces complexity and installation time, allows for streamlined policy management and group configurations, and provides cloud management of networks and devices at geographically distributed locations

Includes NetCloud Perimeter (NCP), which provides a secure, private overlay network to connect and manage signs, cameras, kiosks, and other devices

Orchestrates IoT and Bluetooth sensor data from Cradlepoint routers and Bluetooth modules to Microsoft Azure IoT Central with an integration with NetCloud Edge Connector for management and analytics

Includes insights for business intelligence

Delivered as a subscription and includes network management, continuous software updates, 24 hours a day, 7 days a week (24x7) enterprise support, a limited lifetime warranty, and on-demand training

50
Q

CP IoT Network Routers

A
#1. IBR200 SERIES
#2. IBR600C SERIES
#3. IBR900 SERIES
#4. R500-PLTE
51
Q

How does Cradlepoint allow you to work from anywhere?

A

Instead of depending on solutions that rely on uneven levels of household networking equipment, Cradlepoint offers a secure, dedicated wireless connection that is fully isolated from the user’s uncontrollable home network.

52
Q

What are the ramifications if we don’t have a reliable solution?

A

Loss of revenue
Compliance risks
Increased security risk due to expanded attack surface from home networks
Increase in IT support due to troubleshooting home network issues
Productivity impact due to unpredictable performance caused by shared home network

53
Q

CP SOHO Solutions

A

Cradlepoint NetCloud Service for Small Office/Home Office (SOHO) has been specifically designed with features and capabilities to support mission-critical remote workers in the same manner as would be found in the office.

54
Q

Cradlepoint SOHO Solutions capabilities:

A
  • provide dedicated connectivity
  • Reduce Risk and Minimize the attack surface
  • deploy with zero-touch install
  • Control the user experience
  • Isolate work devices
55
Q

TARGET INDUSTRIES FOR SOHO SOLUTIONS

A

3. Healthcare

#1. Financial Services/Insurance
-Brokerage, banking, insurance, real-estate, mortgage brokers, tax preparation
#2. Professional Services
-Law firms, accounting firms, advertising agencies, consulting firms
  • Telemedicine/telehealth
  • Remote Specialists- Radiologists
  • Federal
  • State
  • Local
  • K-12; Teachers, students and administrators
  • Higher education
56
Q

Cradlepoint Work From Anywhere Solutions:

A
  • Extend a dedicated enterprise network to home workers
  • control the network as if everyones at the office
  • Equip employees to easily connect to the enterprise
57
Q

Cradlepoint Endpoints/Routers for Home Working

A
#1. IBR600C SERIES 
#2. E100 SERIES
58
Q

Netcloud SOHO features:

A

NetCloud Service for SOHO provides cloud-managed capabilities with zero-touch deployment, visibility with dashboards and delivers control at scale with group configurations, policy creation, distribution, and enforcement. It is comprised of support, hardware, and software services.

Business intelligence and remote cloud management

Purpose-built hardware

24 hours a day, 7 days a week (24x7) enterprise support and limited lifetime warranty

59
Q

The NetCloud SOHO package includes:

A

both Essentials and Advanced features to ensure remote workers are fully enabled, including:

  • Secure Remote Management & Orchestration
  • Dynamic Routing Protocols
  • Application-Aware Traffic Steering, QoS, Networking & Firewall
  • Zone-Based Firewall & VPN
  • Web Filtering & Threat Management
  • In-Band & OOBM
  • Real-Time Troubleshooting Tools & Diagnostics
  • Insights, Alerts & Dashboard Analytics
  • Cellular Health, Modem Data-Usage & Security *Dashboards
  • Application Traffic Dashboard
  • Location Services
  • Extensibility (SDK, API, third-party integrations)
60
Q

Learning from home scenarios-

A
#1. learning from home
#2. teach from home
#3. Remote learning
#4. Outdoor learning
61
Q

Who are the decision makers in the education field??

A

It is school administrators and IT staff at the district level, as well as state officials who are responsible for ensuring that education can continue even while traditional classroom instruction is disrupted. These include:

  • State Superintendents
  • Technical Directors/ CIO’s of District
  • Transportation Directors
62
Q

What are commonly asked questions in the education field?

A

How do we connect students in their homes and neighborhoods securely so they can participate in online learning and research?

How can we enable teachers to teach online if they can’t access school facilities?

How quickly can we open new classroom locations in order to achieve smaller class sizes?

And how do we remain flexible as we may need to modify our approach?

63
Q

What are the ramifications if we dont solve the problems in the educational field?

A
  • poor quality instruction
  • lack of access to online learning
  • loss of confidence in parents and staff
  • increased security risk due to expanded attack surface from home networks
  • lack of compliance, particularly with CIPA
  • Increase in IT support cosrs
  • productivity inmpact
64
Q

CIPA

A

hildren’s Internet Protection Act, enacted by Congress in 2000 to address concerns about children’s access to obscene or harmful content over the Internet. CIPA imposes certain requirements on schools or libraries that receive discounts for Internet access or internal connections through the E-rate program – a program that makes certain communications services and products more affordable for eligible schools and libraries. ref: https://www.fcc.gov/consumers/guides/childrens-internet-protection-act

65
Q

SOHO

A

Cradlepoint’s Small Office Home Office (SOHO) solution for critical remote workers needing to work outside the office. Using advanced cellular wireless and cloud-based management for enterprise-class connectivity plus security to help mission-critical employees remain productive and protected outside the office. Instead of depending on solutions that rely on uneven levels of household networking equipment, SOHO offers a secure, dedicated wireless connection that is fully isolated from the user’s uncontrollable home network.

66
Q

Wireless connections to connect beyond the class room:

A
  • Leave no student offline
  • protect children and stay compliant
  • -encourage safe learning everywhere
  • Use IoT for efficient problem solving
  • Centrally manage everything on the network
  • Maximize the impact of Wifi on buses
67
Q

How does the IoT system help the school systems?

A

Scalable IoT helps schools do more with less, such as fleet management data for bus efficiency, digital signs for flexible messaging, and video cameras to prevent bullying

68
Q

LTE-enabled wireless edge solutions can help districts adapt by:

A

Extending a highly reliable and secure network so teachers, students, and admins can continue to function uninterrupted, security and compliance is not compromised, and costs are controlled.

This eliminates dependence upon home connections, such as DSL or cable or personal phone hotspots, and allows Internet access from anywhere.

69
Q

Cradlepoint’s NetCloud Service for SOHO with a small Cradlepoint LTE-enabled router can provide:

A

Wi-Fi access to the Internet for all students. This removes their dependence on at-home, broadband, or phone-based hotspots, and lets them fully participate in an online learning experience while ensuring compliance with regulations such as CIPA (Children’s Internet Protection Act).

70
Q

Cradlepoint’s NetCloud Service for SOHO with a Cradlepoint high-performance LTE router provides:

A

a complete and manageable network, without dependency on a teacher’s personal broadband, to enable them to have fast, reliable connectivity for online instruction and access to cloud applications.

71
Q

Cradlepoint’s NetCloud Service for Mobile with a vehicle-mounted router can:

A

be installed in a school bus to provide an area with Wi-Fi access to the Internet and can be used by students, teachers, and parents at a safe distance.

72
Q

Cradlepoint’s NetCloud Service for Branch and LTE routers can

A

be used in new classrooms outside of school facilities to increase the number of classrooms available or to easily move to larger venues to ensure social distance is maintained.

73
Q

Routers/endpoint best fit for school systems:

A
#1. IBR600C
#2. IBR600C + Zscaler
#3. E100
74
Q

What is the value of LTE-enabled wireless edge solutions?

A

Cradlepoint provides In-home Internet, Public Wi-Fi, Branch Connectivity, and Private LTE solutions that allow schools to connect their students and teachers from anywhere in order to preserve continuity of learning and overcome the challenge of inequality in student access to broadband connections.

75
Q

What does LTE-enabled wireless edge solutions offer?

A

Extend a dedicated enterprise network to the home that segments and isolates work devices (e.g. PCs, printers, etc.) and traffic completely from the worker’s home network and users.

Allow popup public Wi-Fi networks from vehicles such as school buses or public facilities.

Grant broadband quality connections to students and teachers who may lack broadband at home, may have to pay for data usage at home, or may face resource contention on their home network.

Can be used to open new classrooms quickly, even outside of existing school facilities should lower density classroom space be needed.

Offer a scalable, easy-to-manage solution that can be extended to thousands of remote teachers or students in any location, and can manage these new user populations with no to limited incremental staff.

Provides IT with complete control over security, availability and management as well as device access and traffic usage and the tools to ensure regulatory compliance.

Flexible options support different office and cloud access and security models, including school VPN extension, direct internet access and a hybrid of the two.

76
Q

What does LTE-enabled wireless edge solutions offer technically savy school districts?

A

For technically savvy districts that want to implement a district-wide solution, Private LTE offers the ability to create Wi-Fi access over a large geographic area using shared LTE spectrum which doesn’t carry data costs.

77
Q

Is our Netcloud services CIPA compliance?

A

True

78
Q

What resources does Cradlepoint offer?

A

1. Instructional guides (available in the customer community)

-IBR600C Quick Start Guide
- How to attach antennas
#2. Videos (available on youtube)
- app available
#3. Cradlepoint support
#4. Training tutorials (Cradlepoint University)