intro/ethics Flashcards
Ethics:
moral principles that govern a person’s behavior or the conducting of an activity
MORAL COMPASS
Professionalism:
the conduct, aims, or qualities that characterize or mark a profession or professional person.
Attributes of a professional:
❖Specialized?
❖Competent?
❖Honesty and Integrity?
❖Accountable?
❖regulation?
❖Serving with?
❖Specialized knowledge
❖Competency
❖Honesty and Integrity
❖Accountability
❖Self-regulation
❖Serving with respect and compassion
ADEA Statement on Professionalism components
Competence
Fairness
Integrity
Responsibility
Respect
Service-mindedness
competence
Acquiring and maintaining the high level of
special knowledge, technical ability and
professional behavior necessary for the provision
of clinical care to patients and for effective
functioning in the dental education environment
fairness
Demonstrating consistency and even-handedness
in dealings with others.
integrity
Being honest and demonstrating congruence between one’s values, words and actions
responsibility
Being accountable for one’s actions and recognizing and acting upon the special obligations to others that one assumes in joining a profession
respect
Honoring the worth of others
service mindedness
Acting for the benefit of the patients and the public we serve and approaching those served with compassion.
ADA Principles of Ethics
Patient autonomy:
Nonmaleficence:
Beneficence:
Justice:
Veracity:
Patient autonomy:
“self-governance”- the dentist has the duty to respect the patient’s right to self-determination and confidentiality.
Nonmaleficence:
Nonmaleficence: “do no harm” – the dentist has a duty to refrain
from harming the patient
Beneficence:
Beneficence: “do good” – the dentist has a duty to promote the
patient’s welfare.
Justice:
Justice: “fairness” – the dentist has a duty to treat people fairly
veracity
Veracity: “truthfulness” – the dentist has a duty to communicate
truthfully.
Social Determinants of Health
Equality vs Equity
Equality means each individual or group is given the exact same resources and opportunities.
Equity recognizes that each Individual or group has different circumstances and allocates the exact resources and opportunities needed to reach an equal outcome
diversity and inclusion
Unconscious Bias:
Unconscious Bias: Social stereotypes about certain groups of people that individuals form outside of their own conscious awareness.
This can lead to problems ranging from microagressions to unintended harassment or racism
Microagressions
Microagressions-everyday, subtle put- downs directed towards a marginalized or underrepresented group which may be verbal or nonverbal
Be honest, kind, and empathic
❖ Seek understanding: many times, patients just want to know?
❖ Explain the patient’s?
❖ contact with pts?
❖ If patients are not compliant with treatment or do not keep appointments?
Be honest, kind, and empathic
❖ Seek understanding: many times, patients just want
to know someone is listening to their story
❖ Explain the patient’s conditions and realistic
treatment options; remember that you are not
responsible for their problems, you’re there to help
❖ Maintain contact with patients and follow-up in a
timely manner
❖ If patients are not compliant with treatment or do
not keep appointments, inactivate them until they
are able to resume treatmen
Exude Confidence (self-assurance reassures others!)
❖ Preparation will insure?
❖ Review and discuss patient chart when?
❖ Assure the patient you will find
answers that you?
❖ Patient doesn’t need to know this is
your first?
❖ Preparation will insure confidence
❖ Review and discuss patient chart in advance, not chairside with patient
❖ Assure the patient you will find answers that you don’t know
❖ Patient doesn’t need to know this is your first time
Person-Centered Care
❖ Treating patients with?
❖ Encouraging patient?
❖ Communicating with patients about their?
❖ Providing patients with information in a format that they? so they can?
❖ Treating patients with dignity and respect
❖ Encouraging patient participation in decision- making
❖ Communicating with patients about their clinical condition and treatment options
❖ Providing patients with information in a format that they understand so they can participate in decision-making
