Intro Flashcards
A design method that focuses on placing the users of a system at the center of all development decisions
User-centered design (UCD)
Initial blueprints for your designed solution
Wireframes
Quick implementations or models or a final product created to test user experience at an early point within the project timeline
Prototype
Research conducted upfront to help designers better understand the problem space
Generative (exploratory) Research
Research conducted throughout the design process to evaluate how well designers are solving a problem
Evaluative Research
Research that focuses on how people think and feel (examples include: surveys, user interviews, focus groups)
Attitudinal Research
Research that focuses on what people actually do (examples include: usability tests, eye tracking, A/B testing)
Behavioral Research
Research that involves direct observation of a subject such as in person interviews
Qualitative Research
Research that represents date-driven, indirect observations such as surgery responses or user’s usage data
Quantitative Research
Common, indirect method of obtaining attitudinal information on how people feel about your product or service - most useful when collecting quantitative data
Survey
A collection of methods, both qualitative and quantitative, aimed at engaging every single stakeholder (colleagues, customers, clients) in the design process
Participatory (or Cooperative) Design
Testing the usability of your product on a set of users. It’s a great way to test what people say and do when interacting with a product or service
Usability Test
Representation of the goals, pain points, and behaviors of a hypothesized subset of users
User Persona
When your product is designed for different capabilities (users with disabilities)
Accessible
When you design for users of many different backgrounds (different languages)
Inclusive
A representation of the goals, pain points, and behaviors of a hypothesized subset of users
User Persona
Allows you to focus on defining functions and solutions from a specific persona’s perspective
Typical format: “As a [persona], I want [some action], so that [outcome].”
User Story
The organization of information within a system
Information architecture
Participatory design method used to help evaluate or generate ideas for the IA of a product or service. Researchers will ask participants to organize words into categories.
Card sort
Design method where researchers ask participants to sort concepts into categories then label those categories.
Open card sort
Researchers provide participants with category labels ahead of time and ask them to sort concepts into existing categories
Closed card sort
A process that identifies the common steps required to perform and complete a specific task - usually in the context of a persons. Does not branch out into different paths
Task Analysis
Testing that requires the presence of a researcher. Useful in early stage prototyping. Users require more guidance to complete tasks.
Moderated Tests
Testing that doesn’t require the physical presence of a moderator. Can be conducted asynchronously online. Useful for testing specific tasks for a mature project.
Unmoderated Testing
