Interviewing Skills

Question 1

self-actualization

Answer 1

man’s tendency to actualize himself, to become his potentialities

Question 2

resilience

Answer 2

short-term and long-term goal of effective counseling and therapy

Question 3

OARS

Answer 3

open ended questions, affirmations, reflections, summarizing

Question 4

positive psychology

Answer 4

the search of strength

Question 5

micro agressions

Answer 5

subtle, unintentional, and indirect hurtful things about a race/ethnicity/gender

Question 6

micro assault

Answer 6

blatant verbal, nonverbal, or environmental attack intended to convey discriminatory and biased sentiments

Question 7

micro insults

Answer 7

unintentional behaviors or verbal comments, insults are hidden message

Question 8

attending behavior

Answer 8

support your client with individually and culturally appropriate verbal following, visuals, vocal quality, and body language/facial expression

Question 9

listening

Answer 9

is the core skill of attending behavior and is central to developing relationships and making real contact with clients

Question 10

3 V’s + B

Answer 10

visual/eye contact: look at people when you speak to them
vocal qualities: communicate warmth and interest in your voice
verbal tracking: track client’s story, stay on topic of client’s
body language: be yourself

Question 11

Subtractive empathy

Answer 11

counselor’s responses give less or distort what the client has said

Question 12

basic empathy

Answer 12

counselor’s responses are roughly interchangeable with those of client

Question 13

additive empathy

Answer 13

counselor’s responses add to or link to something the client has said earlier, or a response may be congruent idea or frame of reference that helps the

Question 14

abstract

Answer 14

clients here tend to talk in a more reflective fashion, analyzing their thoughts and behaviors. prefer to analyze, rather than to act, person-centered

Question 15

concrete

Answer 15

clients who talk using this style tend to provide specific examples and stories, often with considerable detail

Question 16

open questions

Answer 16

prompt clients to provide more details and talk more in response to open questions

Question 17

closed questions

Answer 17

may elicit specific information but may close off client talk

Question 18

paraphrasing

Answer 18

shorten or clarify the essence of what has just been said but be sure to use client’s main words

Question 19

summarizing

Answer 19

summarize client comments and integrate thoughts, emotions, and behaviors

Question 20

reflection of feelings

Answer 20

focuses on the underlying emotion and helps the client make his or her emotional life more clear