Interviewing as a screening tool Flashcards
Do’s of interviewing
Extend small courtesies
Use a sequence of questions that begins with open-ended questions
Leave close-ended questions for the end of interviewing to clarify
Select a private location for confidentiality
Undivided attention; re-assuring comments; eye contact
Ask one question at a time, allow time for patient to respond
Encourage patient to ask questions
Listen with attention of assessing patient’s current level of understanding and knowledge of his/her condition
Eliminate unnecessary info and speak at patient’s level of understanding
Correlate signs and symptoms with medical history and objective findings to rule-out systemic disease
Provide several choices/selections to questions that require descriptive response
Don’ts of interviewing
Jump to pre-mature conclusions based on answers to one or two questions
Interrupt or take over conversation when client speaking
Destroy helpful open-ended questions with closed-ended follow-up questions before patient has chance to respond
Use professional or medical jargon when it is possible to use common language
Overreact to info presented by the patient (including facial expressions)
Use leading questions
- Where is your pain?
(Do you have pain associated with your injury, if so tell me about it)
- Does it hurt when you first get out of bed?
(When does your back hurt?)
- Does the pain radiate down your leg?
(Do you have this pain anywhere else)
- Do you have pain in your lower back?
(Point to the exact location of your pain)
What are different racial or ethnic designations?
American Indian/Alaska Native
Asian
Black/African American
Hispanic or Latino (of any race)
Native Hawaiian/Pacific Islander
White/Caucasian
What are important aspects of cultural competency while interviewing?
Wait until patient is finished speaking before interrupting or asking questions
Allow “wait time” for some cultures (English could be 2nd language)
Be aware that eye-contact, body-space boundaries, even handshaking may differ from culture to culture
Keys to successful interactions via interpreter
Choose a competent medical interpreter
Interpreter who is older than the patient important in some cultures
Info about client’s diagnosis and condition is relayed to head of household in some cultures who makes decisions for members of family (Muslim)
Listen to interpreter, but direct gaze at patient
Watch body language while speaking for cues
Head nodding and smiling does not necessarily mean that the patient understands you
Keep remarks simple and short
Avoid using medical jargon
What are the topics of data that can be gleaned from a client history?
General demographics
Medical/Surgical history
Current conditions/Chief complaints
Functional status and activity level
Medications
Other clinical tests
Family history
Social/Health habits (past and current)
General health status (self-report, family report, caregiver report)
Living environment
Growth and development
Employment/work (job/school/play)
Social history
FIGURE 2.1
What age and sex is related to Guillain Barre syndrome?
Any age (hx of infection/alcoholism)
Men > Women
What age and sex is related to Multiple sclerosis?
15-35 y.o.
Women > Men
What age and sex is related to Rotator cuff degeneration?
30+ y.o.
No difference between sexes
What age and sex is related to spinal stenosis?
60+ y.o.
Men > Women
What age and sex is related to Tietze’s syndrome?
Before 40 y.o., including children
No differences between sexes
What age and sex is related to Costochondritis?
40+ y.o.
Women > Men
What age and sex is related to Neurogenic claudication?
40-60 y.o.
No difference between sexes
What age and sex is related to AIDS/HIV?
20-49 y.o.
Men > Women
What age and sex is related to Ankylosing spondylitis?
15-30 y.o.
Men > Women
What age and sex is related to abdominal aortic aneurism?
40-70 y.o.
(Hypertensive) Men > Women
What age and sex is related to Buerger’s disease?
20-40 y.o. (smokers)
Men > Women
What age and sex is related to cancer?
Any age; incidence rises over age of 50 y.o.
Men > Women
What age and sex is related to Breast cancer?
45-70 y.o.
Women > Men
What age and sex is related to Hodgkin’s disease?
20-40, 50-60 y.o
Men > Women
What age and sex is related to Osteoid osteoma?
10-20 y.o.
Men > Women
What age and sex is related to Pancreatic carcinoma?
50-70 y.o.
Men > Women
What age and sex is related to RA?
20-50 y.o.
Women > Men
What age and sex is related to skin cancer?
Rarely before puberty; increased incidence with age
Men = women
What age and sex is related to Gallstones?
40+ y.o.
Women > Men
What age and sex is related to Gout?
40-59 y.o.
Men > Women
What age and sex is related to Gynecologic conditions?
20-45 y.o.
Women
What age and sex is related to Paget’s disease of the bone?
60+ y.o.
Men > Women
What age and sex is related to Prostatitis?
40+ y.o.
Men
What age and sex is related to Primary biliary cirrhosis?
40-60 y.o.
Women > Men
What age and sex is related to Reiter’s syndrome?
20-40 y.o.
Men > Women
What age and sex is related to Renal tuberculosis?
20-40 y.o.
Men > Women
What age and sex is related to Rheumatic fever?
4-9; 18-30 y.o.
Girls > Boys
What age and sex is related to Shingles?
60+ y.o.; increasing incidence with age
No difference between sexes
What age and sex is related to Spontaneous pneumothorax?
20-40 y.o.
Men > Women
What age and sex is related to Systemic backache?
45+ y.o.
No difference between sexes
What age and sex is related to Thyroiditis?
30-50 y.o.
Women > Men