Interview Basics Flashcards
What are the values of Kent Police?
- Integrity
- Transparency
- Public Service
- Impartiality
What are the competencies that will be assessed?
- Working collaboratively
- Analysing critically
- Taking Ownership
- Delivering, supporting and inspiring
- Emotionally Aware
- Innovative and Open Minded
What is the Chief Constable’s Mission? (priorities)
- Work with residents, communities and businesses to prevent crime and antisocial behaviour
- Tackle violence against women and girls
- Protect people from exploitation and abuse
- Protect young people and provide opportunities
- Combat organised crime and county lines
- Be visible and responsive to the needs of the communities
What approach do Kent police take when it comes to their mission to protect women and girls?
Prevention – raising awareness and understanding of the issue in educational establishments, workplaces as well as online, and making public spaces and venues safe places for all;
Victims – ensuring they have the confidence to come forward, know what they can expect and have access to tailored first-class care and support throughout their criminal justice journey;
Perpetrators – pursuing and bringing those responsible to justice; and
System – working as a criminal justice system and with other agencies to deliver a ‘whole system’ approach, with better joint working and more effective interventions.
(The Chief Constable and I also expect inappropriate behaviour to continue to be called out within Kent Police, and all allegations of police perpetrated abuse to be dealt with swiftly, thoroughly and fairly with victims receiving first-class care and support.
What example do you have for the competency ‘innovative and open minded’
making the flashcards for Mohammad. also ticks off professionalism because I put the extra time in when the situation required me to give more,
applying to the force
Openness and Transparency
When I made the mistake and I told my manager at CED electrical , he might not of found out but I still found it important to inform him
CCTV example
Values: Impartiality- example
situation: In a previous role, as a Bartender , a colleague slapped my bum
task: how would I deal with this
action :thought process, he would do it to other people if I kept silent, younger colleagues,
result: sexual harassment training became a part of the job induction and all staff was retrained, his professionalism improved and there was no bad blood between us
Competency: Emotionally Aware
grandad’s situation when he passed and I couldn’t go to the funeral, I realised my grandmas feelings took precedent, I went back to work and decided not to think about it there as I am aware of what I can personally handle and I knew it would consume me at work, each night when I got home, in a safe environment I would reflect/allow self to grieve.
// when pts are aggressive/rude and combative. I ask them questions to make sure I understand , I tailor my approach
Competency: Working Collaboratively
Supreme Court situ,
Situation:
Situation I volunteered to be a part of a national debate about positive discrimination at the Supreme Court. This was a national programme where’s students were taken from all over the county and split into teams with wa real Supreme Court judge making a decision based on our arguments. The team elected me to be the speaker. This was also a time where I demonstrated effective leadership skills and my ability to collaborative effectively with others.
TASK - [ ] We were told that we had the task of preparing arguments against positive discrimination and the other team was arguing for. The judge would rule on the final decisions. As someone has often been directly discriminated against and may not have chosen to completely argue against positive discrimination but rather review it, this proved a real challenge and I recognised it would require me to draw on a broad perspective, taking emotional distance and having a more neutral stance on the topic - in order to achieve my objective of winning the debate.
- [ ] As the elected speaker, I suggested everyone take 30 minutes to research and come up with 3 arguments in our favour. Recognising the importance of team effort and giving everyone a say, I asked everyone to present their arguments. I then compiled them along with my own and spent another 30 minutes consulting the qualified lawyers that were supervising the debate, collaborating with them to decide which were our strongest arguments. I then fed back to the group on what arguments made the cut. And then suggested we spend the last 30 mins deciding what arguments the opposition may come up with and what we would say in response to each one/ a rebuttal.
- [ ]
Result: due to my ability to put my personal beliefs aside and do my job which is to be impartial, leading the team in effective preparation, organised leadership and courage to stand up and advocate, my team won the debate and the judge ruled in our favour. This proved to myself that I can be nervous, anxious but still get the job done anyway, which I believe is the true definition of courage. To be scared but to do it anyway. Which is exactly how I’d handle adversity as an officer. My team sensed my comfortability with the unknown from the start as I was introducing myself to everyone and asking them questions, I believe this is why they picked me to be the speaker and argue on behalf of the team . This situation is also a perfect example in my respect for the law and lawmakers, as I can take directions, set aside my differing in opinion and still win in order to achieve what is expected of me in the role/task I have been given.
This is how I would approach situations as an officer, from a non judgemental and belief holding position, keeping a neutral stance when it comes to my work and policy put in place by seniors. I would also see the value in my team and their perspective, not overlooking the power of team work in order to
getting the highest attendance rate for courses at reed because I know the internal courses and external partnerships well, I also listen closely to the needs of the client in order to make well informed referrals to services., 3. when we were short staffed and I was the most experienced EA, looking after the newbies.. working with jack to make sure they are okay so he has the free up time to do his managerial tasks
Competency: Deliver Support and Inspire
situation: A new colleague of mine had a participant who did not speak English and needed a translator. She was starting to complain to me that she did not know what we can do for him if he is already doing English lessons at the local college. this was actually a consistent across the business
Task: being the most experienced EA in our team, I felt responsible for lifting my colleagues spirits and inspiring her to find new ways of looking at the ‘problem’ to ensure she was effectively progressing the participant through the programme despite his barriers
Action: I asked my colleagues questions to first get a better understanding of the situation and where the difficulties were arising from. How many hours a week of English lessons is he currently doing? At what level? Through my questioning we discovered that he is not doing enough hours to learn English to a high enough standard to gain employment. I remembered a website I used in Uni to make online flashcards and suggested to my college that she make a stack of English to arabic cards for the client and log in to check his progress /level of activity weekly
result : our role requires us to closely track and monitor the clients journey back into employment. my ability to support a new colleague by giving her work issue a fresh perspective and a creative solution,
I inspired her to find a way to meet the customer service standards and business objectives of the business. This flash card idea was eventually rolled out as a resource to hold speakers of other languages accountable to their learning. as we can log in and see)
My manager liked the idea
came up with the flashcard idea for Mohammad, no one really knows how to help speakers of other languages - this fixed this problem. ,
By taking an interest in the settling in of new staff members in my team, supporting them to find solutions, and making peer review normal, a strong bond has been created which makes us work even more seamlessly during challenging times of the business . I have inspired other new members to ask valid questions and seek guidance.
Innovative and Open Minded
Situation: Applied through police now
Task: after recovering from the initial disappointment. I knew that the rejection wasn’t due to my lack of ability but rather my lack of grasping what the assessors wanted from me. All I had to do was access the right information and tailor my preparation for a new application.
Action: The first action I took to better align myself with the right info was to join the buddy scheme getting a mentor who would point me in the right direction. This confirmed my belief that I
without direction, I felt like I was just walking around in the dark but my ability to seek out new ways of working and a new approach from those more knowledgeable, I was able to score 80% on my written exercise
reapplying to the force, how I did things differently, got a mentor, practiced, did research joined Facebook group, identified what they want and even got a job more in line with that matching myself up as best as I could , was open to a new way of doing the gs/seeking advice and feedback on where I was going wrong
public service
Situation: I have demonstrated my desire to provide a good public service and ability to prioritise the needs of the public in challenging circumstances in my current role working with the job centre to get people suffering from long term unemployment back in to work.
Task: A lot of the participants on the programme had challenging barriers to work such as no motivation, difficulty reading/writing, drug addiction, criminal convictions and issues with mental health. my job is to help them overcome these barriers or find new ways of working in order to find suitable and sustainable employment.
Action: In this line of work, I identified the importance of establishing trust with the clients. Asking the right questions to correctly identify their barriers and their personal stories. With this gathered information, I would reach out to partnered services such as the local council, working minds, Southend adult college, I would suggest new solutions to their problems that they may not of thought of and because of the strong rapport I had build with them, they would welcome and implement my advice.
Result: my willingness to listen, to ask the right questions and correctly identify the needs of each participant on the programme has allowed me to become one of the top performing EAs in the past month in my team. Achieving getting 7 people into work within 30days, all of them coming off of universal credit.
Analysing critically?
Situation: Earlier this year, I broke up with my partner because the relationship was failing. I didn’t feel respected. It was the first relationship where I had lived with someone and it felt like family.
I found myself in a position where I found a job in line with my career path, serving the public and the location unexpectantly moved further away.
Task: I had a decision to make, would I continue to try to make it work due to feeling attached and emotionally invested in someone who wasn’t choosing me? or would I take a chance on myself trusting Id be fine on my own giving myself a chance to establish my career?
Action: I weighed up the financial and emotional costs of staying versus the potential of losing my new job to strenuous commute and cost effect. I literally wrote a list of reasons to stay and reasons to leave. I then analysed this list to identify what were the most important factors on each side, the “leave” side had more factors that were important to me. I also played out how each decision either way could play out, balancing this against what I was willing to risk.
I found a cheaper place walking distance to my new job, giving myself the best possible chance of excelling in the new role. this job was the stepping stone to my place in the force.
This is the approach I would take to making difficult decisions in my role as an officer. I would always eeight up the pros and cons and analyse the content to determine which are the most important. I would manage risk by accounting for possible ways things could play out and assessing possible reactions to my own actions.
Definition of : Impartiality (values)
- taking in to account everyones needs in my decisions
- giving people an equal opportunity to express their views
- I value everyones views and opinions by actively trying to understand their perspectives
Definition: Integrity (values)
- I enhance the reputation of my organisation through my own actions
- I challenge colleagues whose behaviours, attitude and language which fall below the expectations for the service
- I represent courage by doing the right thing even in challenging situations
