Interventions with Clients and Client Systems Flashcards
what are the communication techniques used to gather general demographic and presenting problem information?
Furthering Close/Open Ended Questions Clarifying and Paraphrasing Summarizing Active Listening
A technique that reinforces the idea that the worker is listening to the client and encourages further information to be gathered. This technique includes nodding of the head, facial expressions or encouragement.
furthering
Depending on the timing or information the worker is seeking to elicit from the client, one of these types of questions may be used. How old are you? will typically elicit a short answer. How are you feelings about school will allow for longer, more-involved responses.
close/open ended questions
this is when workers ask clients for clarification to ensure they understand the clients message. When paraphrasing workers should convey the message back to the client to ensure understanding of the clients meaning
clarifying and paraphrasing
this is similar to paraphrasing but includes more information. it’s frequently used to help focus the session and allow the worker to summarize the overall messages, problems or goals of the client.
summarizing
using facial expressions, body language and postures to show the worker is engaged and listening to the client. workers should display eye contact and natural but engaged body movements and gestures. As with all communication techniques, social workers should be aware of cultural differences in what is appropriate, esp related to direct eye contact and posturing
active listening
How many stages are there in the treatment intervention plan?
four
what are the four treatment intervention plan stages?
engagement and assessment
goal identification and intervention planning
implementation
termination and evaluation
during this stage the worker focuses on relationship and rapport building with the client. the worker gathers data, assess the client’s history and systems and identifies problems and challenges
engagement and assessment
this stage consists of the client and worker collaborating to identify goals to be accomplished. plan of care/treatment is developed and the contract is implemented
goal identification and intervention planning
the caseworker implements selected interventions and tasks. the client works towards identified goals. during this stage, the plan is frequently reviewed by the worker in collaboration with the client to assess progress toward goals. adjustments are made by either party if necessary.
implementation
the sowkr should begin the termination phase at the onset of services, since the client may abruptly terminate services for various reasons. it is within best practice for both the social worker and the client to be prepared for termination. the social worker should inform the client about the termination guidelines once services begin.
termination and evaluation
role play is a type of modeling also called?
behavioral reversal
this technique collects important info about client progress but it also adds to client’ feelings of empowerment and self-determination as they become collaborators in treatment
Client - Self Monitoring Techniques
communication about the behaviors and reactions of a clients regular and possibly dysfunctional method of interactions or communication
metacommunication
