Interpersonal skills and development

Question 1

What are 4 listening skills for interpersonal engagement?

Answer 1

• Verbal
• Non-Verbal
• Written
• Listening

Question 2

What are all the interpersonal skills? (5)

Answer 2

• Empathy vs. Sympathy
• Validation vs. reassurance
• Verbal and non-verbal cues
• Rapport, warmth and engagement
• Establishing and maintaining personal boundaries