Interpersonal/Intergroup Processes

Question 1

What did Steiner (1972) say were reasons for social loafing?

Answer 1

1. Distracting each other

2. Motivation loss

Question 2

Name 5 interpersonal processes

Answer 2

1. Reciprocity
2. Consistency
3. Commitment
4. Liking (ingratiation)
5. Authority

Question 3

What did Regan (1971) find, and what does it support?

Answer 3

Some participants were given Coca-cola before a study by a boy. After the study (which was just a distracter), participants bought more raffle tickets from the boy if he had given them Coca-cola, supporting the interpersonal process of reciprocity

Question 4

What is the door in the face technique?

Answer 4

A way of getting someone to do something, starting by asking a large request, and then reducing it down to a small one so it looks like you are doing them a favour

Question 5

What were the results of Caldini et al.’s (1975) door in the face volunteering experiment?

Answer 5

1. 50% said yes to volunteering in the zoo with the door in the face technique
2. 16.7% said yes to volunteering in the zoo without door in the face (control)

Question 6

What is consistency as an interpersonal process?

Answer 6

The rule that obliges us to be consistent in our behaviour

Question 7

What is the foot in the door technique?

Answer 7

A technique to get an individual to do something for you by starting with a small request, and then a large request

Question 8

What did Freedman and Fraser (1966) find in their experiment?

Answer 8

1. In the experimental condition, 52.8% agreed to having men come in their house to inspect their cupboards when they were first given a questionnaire about household products (foot in the door)
2. 22.2% agreed to this without the questionnaire first

Question 9

What is commitment as an interpersonal process, and what is low-balling?

Answer 9

Once you make a commitment you are pressured to follow through. Low-balling involves getting someone to commit to something then amping up the request

Question 10

What did Caldini et al. (1978) find?

Answer 10

Only 31% of participants asked to participate in an experiment at 7am complied, compared to those who were first asked to participate in an experiment, and then told the time after they had committed to it (56% complied)