Internet Shopping Flashcards
What is the invitation to treat?
The goods on the website
When does the offer take place by consumer?
When they click “buy now” button and put in their bank details
When does acceptance take place?
When goods are shipped / received
Usually clarified in the terms and conditions
What year did E-Commerce regulations come into law in UK?
2002
What are the e-commerce regulations
Created an intermediate between offer and acceptance when buying online
What was article 2 of the E-commerce regulations
Get a receipt for orders emailed to you
Incase of accidental orders
Was to protect the consumers
What changed with the NEW 2014 Consumer Contract regulations ? (Generally)
Made them provide way more info to consumer before they signed contracts
- identity / address of supplier
- delivery policies / charger
criminal offence not to supply info
Schedule 2 of 2014 consumer contract regulations
New rules applied to contracts signed off premises
Old regulations only protected contracts signed on commercial property
Schedule 3 of consumer contract regulations ?
Right to cancel for 14 days (was 7)
If trader didn’t give all info, consumer gets extra 12 months to cancel
What purpose did new 2014 contract consumer legislation serve?
Act as a deterrent to traders to not mug off their customers
