Intercultural management Flashcards
Why is int management important
Economic change - companies now spreading worldwide
Political change = trade unions formed, migration
Changes in personal lifestyle = travelling, study abroad and internet made more likely for interactions
What is the definition of int mngmt
Achieving goals by people of different cultural influence using a combination of knowledge and agility
What is organisational culture
Includes expectations, philosophy, values which guide behavior and vision based on shared attitudes and beliefs.
Hofstede stated it is an internal attitude which is difficult to change and holistic
Shown in the freedom of employees, personal expression and information flow
influenced by type of product + mngmt style.
Different to national culture because partly immersed rather than fully
How is organisational culture different to national culture
Not raised in the culture. A conditional relationship where you are partly rather than fully immersed
How are organisational cultures influenced?
By type of product
Mngmt style
Technology
How is organisational culture shown?
Freedom of employees
Personal expression
Information flow
What are the challenges to international project mngmt (6)
Cultural differences
Language and relgious variation
Different currency
Political condition
Time zones
Quality standards
What are the main problem with international project mngmt (4)
Unrealistic goal setting
Language barrier
Goal conflicts
Different communication styles (E.T Hall (4))
What are the 8 scales managers should be aware of?
Communication (high vs low context)
Feedback (direct vs indirect)
Persuading (application vs principle first)
Leadership (Egalitarian vs hierarchical)
Deciding (Consensual vs top down)
Trusting (Relationship vs task based)
Disagreeing (Confrontational vs non confrontational - negative for team to debate)
Scheduling (Linear or flexible time)
ALL RELATIVELY COMPARED NOT ABSOLUTE VALUES
Tell me the 8 scales managers need to know
Communication (high vs low context)
Feedback (direct vs indirect)
Persuading (application vs principle first)
Leadership (Egalitarian vs hierarchical)
Deciding (Consensual vs top down)
Trusting (Relationship vs task based)
Disagreeing (Confrontational vs non confrontational - negative for team to debate)
Scheduling (Linear or flexible time)
ALL RELATIVELY COMPARED NOT ABSOLUTE VALUES
What are Hofstedes dimensions regaurding management (5)
Power distance
Individualism vs collectivism
Uncertainty avoidance
Femininity vs masculinity
Short term vs long term orientation
What is Hofstedes power dimension
How comfortable people are with differences in hierarchy
What is Hofstedes individualism vs collctivism dimension
Describes role of self interest and the importance of harmony
Describe Hofstedes uncertainty avoidance
The need for formal rules, toleration of new ideas and type of planning
Describe hofstedes femininity vs masculinity
Competetiveness vs solidarity.
Decision making hard and fast or analytical
8scales!!!
Context
Persuading
Hierarchy
Scheduling
Feedback
Diasagreeing
Trust
Decision (Top vs all)
